What is Nasty Gal’s return policy?
Nasty Gal has strict guidelines about what can and cannot be returned across their product range. Your purchase may fall under the 45-day return window, but you still need to check if the item is eligible for a return. This table summarizes individual return policy guidelines for Nasty Gal’s products:
How long does it take to get a refund from Nasty Gal?
Nasty Gal will process your refund only after they receive the item in intact condition and in compliance with their return policy. The refund credit period may range from seven to 14 days, depending on the mode of payment used and singular bank policies.
How do I return an item I purchased?
Just pop your items in something non see-through, sealable & waterproof. You will need your order number and email/last 4 digits of your phone number, so please make a note of these before continuing. (Print returns label at home or in store options).
How long do I have to return my items?
We're bummed things didn't work out for you, but here's the good news: you get 45 days to return your items starting from the day you receive your dispatch email. Pierced jewellery and fashion face masks cannot be returned for health and hygiene reasons and are non-refundable
Does Nastygal have free returns?
Items must be unworn and unwashed with the original labels attached. If you paid for your order with a gift card, store credit or a voucher, a replacement to the value of the refund will be issued.
Does Nastygal pay for return shipping?
For International returns you will need to pay for your return, you can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office. Please use a trackable service and keep your proof of postage receipt until after your refund is processed.
How long do you have to return something to nasty gal?
28 daysYou've got 28 days to send something back to us from the day you receive it. Good to know... We've gone paperless! You'll no longer receive a delivery note in your parcel.
How do I get a refund from Nasty Gal?
Items must be unworn and unwashed with the original labels attached....Please use a trackable service and keep your proof of postage receipt until after your refund is processed.Repack your items.Login to our returns portal. ... Select your preferred return option (Print returns label at home or in store options).More items...
Where do I send my Nasty Gal return?
Nasty Gal Returns Receiving Facility, 23 Greenway Street, Stamford CT 06907, U.S.A.
Is Nasty Gal trustworthy?
Yes, Nasty Gal is a legit company and not a scam company. Quality and prices do vary on this site, though. Returns are also NOT free.
Does Nasty Gal run true to size?
They are perhaps the only provider of quality footwear that is both trendy and affordable. The heels, sneakers, and boots at Nasty Gal fit true to size. They do not run small, so there's no need to size up.
Are Nasty Gal clothes true to size?
Yes, Nasty Gal Sizing tends to run true to size. If you're genuinely worried, check out their size finder – this will give you the best chance at getting the right size.
Does Nasty Gal have free shipping?
When you spend $100 or more on Nasty Gal merchandise, you'll receive free ground shipping. If you sign up for the Nasty Gal newsletter, you'll get great content and the best offers sent directly to your email inbox.
How much is Nasty Gal shipping?
Shipping Rates & DeliveryShipping optionShipping timesShipping costUSA Standard Shipping8-10 business days$11.99 per orderUSA Express Shipping3-4 business days$14.99 per orderUPS Access Point Express Saver Collection3-4 business days$14.99 per order
Is Nasty Gal trustworthy?
Yes, Nasty Gal is a legit company and not a scam company. Quality and prices do vary on this site, though. Returns are also NOT free.
Does Nasty Gal run true to size?
They are perhaps the only provider of quality footwear that is both trendy and affordable. The heels, sneakers, and boots at Nasty Gal fit true to size. They do not run small, so there's no need to size up.
EXTENDED CHRISTMAS RETURNS
We’ve extended our returns period so that all orders placed from the 4th November can be returned until 7th February 2022. *Subject to our returns policy
Refunds - How long will my refund take?
If you return via the portal, it can take up to 3 days for your return to arrive to us and, up to 7 days for your refund to show in your account depending on your bank's processing time.
I am outside of the returns policy, can I return?
Over 45 days? We move fast and the turnaround of stock we sell means that we will not be able to resell your goods. So unfortunately we cannot accept returns that are over 45 days.
There wasn't an invoice in my parcel, how can I return?
You'll no longer receive an invoice in your parcel. Please use the returns portal to get your returns label. Ready to return? Just click here .
Can I return more than one order in the same parcel?
If you need to return more than one order, please keep your orders separate, as returning more than one order in a parcel may delay your refund. Ready to return? Just click here .
I can't see the refund on my bank statement
1. Normally it shows on the day of refund confirmation by us (or up to 7 days after this date depending on your bank’s processing times)
Faulty items
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our 'Contact Us' tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Returns - How do I return my package?
We're bummed things didn't work out for you, but here's the good news: You've got 28 days to send something back to us from the day you receive it. Just click the link here and follow the steps below. You can find out the postage price in the portal or you will be asked to download a returns label and pay for postage at your local post office.
Refunds - How long will my refund take?
A typical refund will take up to 21 days, that’s 14 days you returning and us processing and up to 7 days for it to make its way through the banking system.
I am outside of the returns policy, can I return?
Over 28 days? We move fast and the turnaround of stock we sell means that we will not be able to resell your goods. So unfortunately we cannot accept returns that are over 28 days.
There wasn't an invoice in my parcel, how can I return?
You'll no longer receive an invoice in your parcel. Please use the returns portal to get your returns label. Ready to return? Just click here .
Can I return more than one order in the same parcel?
If you need to return more than one order, please keep your orders separate, as returning more than one order in a parcel may delay your refund. Ready to return? Just click here .
Faulty items
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our 'Contact Us' tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Have you received my returned item (s)?
A typical refund will take up to 28 days, that’s 21 days you returning and us processing and up to 7 days for it to make its way through the banking system.
How long does it take to return a nasty gal?
The Nasty Gal return policy lets you return items within 28 days of receiving it. All returns are processed online, and there may be a processing fee for original payment returns depending on where you are. Store credit refund is free.
How long does it take to cancel a shipping contract in Ireland?
In Ireland and the EEA countries you can cancel your contract within 14 days and return items for a full refund of your shipping fee. Return window /Mode of payment. Mode of refund. Within 28 days of purchase in the USA or Australia. Refund in original mode of payment within 7 days after receiving item.
What happens if you don't have a receipt?
But if you don’t have a receipt or a gift receipt, you’ll get store credit instead of a cash return. If the store is closed, wait for it to open. There’s not much you can do at this point except waiting. But the retailer promises to honour their word for customer-friendly and assured returns.
Can you use Royal Mail for a nasty gal return?
Nasty Gal Returns Royal Mail. You can use Royal Mail for your own returns in the UK. You’ll be able to track when the parcel reaches Nasty Gal’s nearest distribution center. The parcel then has to go on to the warehouse, which may take another week. Finally, the refund will be processed and can take another week.
Does Nasty Gal do returns?
Nasty Gal has an online returns portal that makes US and International returns relatively easy. If you have more than one order to return, Nasty Gal suggests you return them separately. If not, you may delay the process. The Nasty Gal returns address can be found through the returns portal online, linked below.
Can you return items to Maurices without receipt?
Maurices return without receipt policy lets you return items at the store even when you don’t have the original receipt. But your refund won’t be sent back to the Credit Card you paid with. You’ll be offered a credit to a Merchandise Card instead. If you like the Maurices style, you can’t go wrong with a Merchandise Card to be saved for later.
Does Maurices have a return policy?
Maurices has a simple return policy for their items, requiring only that it must be in good condition. But there are a few rules about Maurices return by mail and in-store returns you should know, especially regarding Maurices PayPal returns: Products and purchases. Product condition. Return policy.
Does Nasty Gal have a return policy?
Getting stuck with an underwhelming Nasty Gal item can be rough. You feel a strong urge to get rid of the item ASAP, but the company’s return policy is only confusing you. Like most brands operating globally, the Nasty Gal return policy aims to cover issues related to both U.S. and international returns. Their product range includes clothing, footwear, intimates, and beauty and body accessories—all dictated by separate return terms!
Can you return a faulty item on Nasty Gal?
If you receive a faulty item, you must not use the returns portal. Nasty Gal asks you to use the website’s Contact Us tab to alert them of the defect by providing the following details:
Returns - How do I return my package?
We're bummed things didn't work out for you, but here's the good news: Irish returns are FREE using the returns portal. Just click the link here and follow the steps below. You've got 28 days to send something back to us from the day you receive it.
Refunds - How long will my refund take?
A typical refund will take up to 21 days, that’s 14 days you returning and us processing and up to 7 days for it to make its way through the banking system.
I am outside of the returns policy, can I return?
Over 28 days? We move fast and the turnaround of stock we sell means that we will not be able to resell your goods. So unfortunately we cannot accept returns that are over 28 days.
There wasn't an invoice in my parcel, how can I return?
You'll no longer receive an invoice in your parcel. Please use the returns portal to get your returns label. Ready to return? Just click here .
Can I return more than one order in the same parcel?
If you need to return more than one order, please keep your orders separate, as returning more than one order in a parcel may delay your refund. Ready to return? Just click here .
Faulty items
We’re really sorry to hear that you’ve received an item that’s not in perfect condition. So that we can get this fixed for you please go to our 'Contact Us' tab, to help us get this fixed for you ASAP. When you first contact us please include the following information;
Have you received my returned item (s)?
It can take up to 14 days from the date of your return for your parcel to be delivered back to our warehouse and processed.