Return Policy
- At the time of receipt, examine the item effectively. ...
- The product that you buy from the retail outlet needs to be gone back to the same electrical outlet from you bought the product. ...
- You need to return the product within 15 days of buy from newbalance.in.
- The product will be approved if it remains in the Original type.
Full Answer
What is New Balance's return policy for items returned to stores?
If you are returning an item from Alaska, Hawaii, Guam, Puerto Rico, other U.S. territories or an APO/FPO address, claim a pre-paid USPS return label here. Please allow up to 14 days after we receive your package to process your refund and credit your account. Orders made on newbalance.com may be returned to New Balance stores and Factory Stores.
How do I return my new balance order?
NewBalance.com orders may be returned at any New Balance store or New Balance Factory Store within 45 days of the date of your purchase. newbalance.com orders may be returned at any New Balance store or New Balance Factory Store within 45 days of the date of your purchase.
What is New Balance's customer service policy for online purchases?
Customer service policies will likely differ for online and offline purchases. Returning an item in a New Balance store: If you purchased merchandise at a New Balance store, take the merchandise back within 30 days of your purchase with the receipt to receive a refund. If the item has been worn, the store reserves the right to refuse the refund.
How long does it take to get a refund from New Balance?
Please allow up to 14 days after we receive your package to process your refund and credit your account. Orders made on newbalance.com may be returned to New Balance stores and Factory Stores. Find your closest store here. Bring packing slip or show order confirmation email at store.
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Can you return an online order to New Balance store?
newbalance.com orders may be returned at any New Balance store or New Balance Factory Store within 45 days of the date of your purchase. You can also ship your return back to newbalance.com.
Does New Balance website have free returns?
Click to get a free return shipping label within 45 days of the purchase date. You do not need a NewBalance.com account to print, or email, a return label. Enter your order number and shipping ZIP code to access your order.
What is the return policy for New Balance?
If you aren't completely happy with your purchase, simply return it within 45 days from purchase. Returns must be in new condition, in the state you received them. Non-returnable items cannot be returned. Enter your order number above and follow the steps to complete your return.
How do I return a product I ordered online?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Does New Balance charge for return shipping?
Please note that we do not refund shipping costs associated with your original order. If you need assistance with your return please contact our Customer Care team. Need to exchange for a new size, color, or width?
How do I return a UPS parcel?
Simplifying customer returnsNavigate to "My Shipments" Log into your account and navigate to the "My Shipments" section.Create the return. Select the shipment that needs to be returned and then click "Create return". ... What to do with the shipping documents. ... Paying for the return shipment. ... Shipment drop-off.
Are New Balance shoes returnable?
Returns are accepted within 45 days from the date of the purchase.
Can I return New Balance without receipt?
Your purchase must have been made within the last 6 months from an authorized New Balance dealer and proof of purchase is required. If you do not have your original receipt, we suggest reaching out to the place of purchase. Many stores and websites can provide you with a receipt.
Does New Balance have a satisfaction guarantee?
New Balance is committed to fitting you in the right gear to meet your goals, and as such, we back our products with a 30-day 100% satisfaction guarantee. If you aren't completely satisfied with your purchase, simply call us at 844-628-3267 and we will assist you in returning the products.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
How do I return a package item?
Get Your Package ReadySeal your box with plastic or nylon tape at least two inches wide. Don't use duct tape.Wrap items separately and use cushioning material. Get packaging tips.Keep in mind, there are additional rules for special-care and prohibited items.You'll need to know the dimensions and weight of your box.
How do I return a product?
The 5 steps of a typical in-store product return processStep 1: Verify product returns request. ... Step 2: Create a return request. ... Step 3: Process payment & complete return. ... Step 4: Complete in-store product returns. ... Step 5 (optional): Return item to inventory.
Can you return used shoes to New Balance?
You have 30 days to return your order completely FREE. 1. Pack the item(s) in the original packaging so that the contents stay protected. All items must be unworn (worn items will not be refunded).
Does New Balance run small?
New Balance sizing notes New Balance sneakers fit true to size so take your normal size. New Balance shoes are made to fit directly out of the box, meaning that – unlike so many sneaker brands – they do not need to be broken in.
Does New Balance have a satisfaction guarantee?
After inspection and confirmation that the returned shoes qualify under the NDurance rubber outsole limited warranty guarantee, New Balance will provide you with a coupon to be used for same/like replacement shoes on NewBalance.com.
Does New Balance give student discounts?
Here you can verify your student status by providing an official university email. Once verified, you will gain access to an exclusive 15% off student discount code from New Balance.