Return Policy Kuvings will offer you a refund based on your original method of purchase. Within the within 30 days (household) and 14 days (commercial) from receipt of shipment, defective products may be returned for a replacement under warranty.
What is the kuvings warranty policy?
If your Kuvings product has a defect in product material within the warranty period, Kuvings Support will repair or replace the defective part. Product model number and serial number are required information to request warranty service. This information can be found on a sticker that is on the bottom or the side of your product's motor base.
What happens if my kuvings product have a defect?
If your Kuvings product have a defect in product material within the warranty period, Kuvings Support will repair or replace the defective part. For more information, please refer to Warranty Information.
What is the liability of kuvings?
IMPROPER USAGE: Kuvings assumes no liability for parts or labor coverage for component failure or other damages resulting from improper usage or installation or failure to clean and/or maintain the product as set forth in the owner’s manual provided with each unit.
What is your review of kuvings evo820?
Green juice is a breeze with this Kuvings. Just what the Dr. ordered!!! Kicked started my road to digestive recovery with my new EVO820. This juicer is about to give me life once again!
How long will it take to get my order?
Orders placed during regular business hours are typically processed and shipped within 1-2 business days. Once shipped, expected delivery lead time...
How do I check the status of my order?
Please login to your account here to check the status of your order and shipment.
How much is the shipping fee?
We currently offer free shipping to the 48 contiguous U.S. states for orders over $25. For more information, please visit our shipping information...
Do you ship to Canada?
Yes, we ship select items to Canada via FedEx and Canada Post. You can use the shipping fee estimator in the cart to calculate approximate cost, bu...
I live in Canada. Can I get my product shipped to an address in the United States?
Yes, you can. When you have a different shipping and billing address, we take time to screen the order. You might be contacted regarding your order.
Do I have to ship my product back to the manufacturer for a repair or replacement?
You'd have to ship your product to our support center in Chicago. The turnaround is usually 2 weeks, transit included. None of our retailers have t...
Do you ship to countries besides the USA and Canada?
No, we only ship to the USA and Canada. But Kuvings has distributors all over the world. Email help@kuvings.com to find the distributor nearest you.
Can your products be used in other countries?
The products we offer on our website are marketed and designed to be used only in the U.S. and Canada. If the product is used outside of the design...
What is the difference between the EVO820 and C7000/B6000?
The biggest difference between the three models is the feed chute where ingredients are inserted. The B6000 and C7000 models have a 3-inch wide fee...
What is the difference between the B6000 and C7000?
The two models are very alike, but the C7000 is a newer version of the B6000. The C7000 comes with a hopper (a flat-top funnel), that can be placed...
How long does Kuvings cover shipping?
If the claim is made within 1 year from the date of purchase, Kuvings will cover the cost of the shipping. After 1 year or when special shipping requests are needed, the consumer will be responsible for the cost of shipping. Warranty Exclusions.
What happens if Kuvings product is defective?
If your Kuvings product has a defect in product material within the warranty period, Kuvings Support will repair or replace the defective part. Product model number and serial number are required information to request warranty service.
Is Kuvings responsible for electrical failure?
IMPROPER ELECTRICAL CONNECTIONS: Kuvings is not responsible for the repair or replacement of failed or damaged components resulting from electrical power failure, the use of extension cords, low voltage, or voltage drops to the unit. IV.
Can Kuvings replace a damaged product?
Submit an online warranty request or contact Kuvings support for further assistance and instruction. If the product, or one of its parts, qualifies for a service under the warranty, Kuvings will replace or repair the damaged product free of charge.
Kuvings Whole Slow Juicer
Low speed juicing prevents heat buildup and oxidation that degrade nutrients and natural enzymes.
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