What is Zenni’s return policy on glasses?
Because Zenni’s glasses are custom-made, the company accepts returns within 30 days for a 50% refund (excluding the price of shipping) or store credit for the full cost of the glasses.
How do I get a refund on my Zenni order?
If you would like the 100 percent store credit refund converted to a 50 percent credit card refund, please telephone Zenni Customer Service, at 1-800-211-2105, and please provide the order number, o4619212850, to the customer service representative who answers.
How long does it take for Zenni to ship?
While shipping isn’t included in your online order, it is fast and affordable. Standard shipping costs $4.95 and usually takes about 2-3 weeks. Members of Team Clark who have ordered from Zenni chose this option and reported that their glasses arrived early each time. Additional shipping options are available at a higher rate.
How do I contact Zenni customer service?
If the wait to speak with a customer service representative is lengthy, you may have an online chat with us by clicking the button labeled Support, at the lower right-hand corner of every Zenni page.
Can zenni glasses be returned?
The customer may return an order for any reason ONLY on the following terms: Customer must return the glasses to Zenni Optical within 60 days of having received them for a 50% refund, credited back to Customer's credit card, or a one-time 100% store credit refund (excluding shipping) to be used at ZenniOptical.com.
Why are glasses from Zenni so cheap?
There are various reasons why Zenni Optical is able to keep the cost of its eyeglasses low. Zenni glasses are made at a dedicated factory and shipped directly to the consumer. Also, because Zenni sells its glasses online, they don't pay for brick-and-mortar retail space.
Is there any warranty on zenni glasses?
If our inspection shows the glasses were made incorrectly, we will remake them for you at no charge. Defects in the anti-reflective (AR) coating and photochromic films are warrantied for one (1) year from the date of receipt. This warranty does not cover normal wear and tear to the frames, lenses, or coatings.
Can you take back prescription glasses?
Some optical stores and online sellers guarantee your satisfaction with your eyeglasses — even if you simply don't like them — by offering a refund or a store credit for the amount you paid for them. If so, you usually must return the glasses within a specified period of time (for example, within 30 days of purchase).
Are Zenni glasses made in China?
Our factory is in China. About 89 percent of the glasses sold in the United States are made in China. We are right in the center of excellence for glass manufacturing.
Are Zenni glasses worth it?
Zenni: Best for budget frames With every order, you'll get an anti-scratch coating with UV protection at no extra cost. There are a few downsides to Zenni, though. For starters, it isn't as great at offering refunds as some of the others on this list, and it doesn't refund for shipping any glasses back.
Does pupillary distance change?
Typically, the Pupillary Distance falls in a range between 54 and 65 mm. As children grow up, their PD keeps on changing but once they become adults, this value remains constant.
Where do Zenni glasses come from?
Zenni Optical owns a production facility in China. Once you place your order, it goes straight to the factory where all the frames and lenses are made, according to the company. There, the lenses are cut and assembled to your frames using the pupillary distance and prescription information you have provided.
Who owns Zenni Optical?
Julia Zhen – Founder & CEO.
What if I am not happy with my prescription glasses?
Usually, an optical store will offer a refund or replacement for the following reasons: There's a manufacturer defect such as a frame that breaks. They will be replaced or your money will be refunded. The prescription is clearly wrong, due to a mistake in how your eyes were measured or the in how the lenses were made.
What happens if your glasses prescription is wrong?
Combination of Effects of Wearing Wrong Prescription Glasses A sudden onset of vertigo, headaches, blurry vision, headaches, and eye fatigue can indicate many different health problems, some of them more serious than others.
Why do I see blurry with my new glasses?
Both your eyes and brain need time adjusting to prescription glasses. Some people adjust to this change in a matter of days while others may take weeks to adapt. When it's new glasses causing blurry vision or a new prescription number in old lenses, you have to give yourself time to adjust.
Is Warby Parker better than Zenni?
Zenni is cheaper, and therefore you should go with it if you're on a tighter budget. On the other hand, Warby Parker is better, mainly because you have a lot more lenses to choose from, higher quality materials, more services like prescription renewal, and so on.
Where are Zenni glasses made?
ChinaZenni Optical owns a production facility in China. Once you place your order, it goes straight to the factory where all the frames and lenses are made, according to the company. There, the lenses are cut and assembled to your frames using the pupillary distance and prescription information you have provided.
Who is Zenni Optical owned by?
Tibor Laczay“With a 500 percent increase in year-over-year growth since 2010 and a staggering 269,000 percent increase since we launched the company 15 years ago, Zenni has enjoyed sizable and steady growth throughout the years,” said Tibor Laczay, co-founder, and CEO of Zenni Optical.
Is Zenni owned by Luxottica?
Zenni Optical is another brand that is not owned by Luxottica. It makes affordable sunglasses and eyeglasses in both modern and retro designs. Perhaps the best thing about the brand is how affordable it is—premium frames start at just $29.95.
How long does it take to get a refund from Zenni?
You get a 50% refund on your credit card if you return the glasses within 30 days of receiving them. Alternatively, you get a one-time 100% refund as store credit that can be used at zennioptical.com. Shipping charges are non-refundable according to zenni return policy.
How long is Zenni warranty?
Zenni offers a 30-day warranty period. If you find any manufacturing defect, you can return the glasses for examination within this period. If Zenni’s examination reveals the glasses do not match your request, you will get a free replacement.
How long does it take for a refund to be processed for Forever 21?
Relax, because the Forever 21 refund policies are much more comfortable compared to other brands once the return gets approved and the product has arrived at our warehouse, which only takes 2-3 business days to arrive. Once the order is received the refund takes only 2-5 business days to reflect in your bank account.
How to return Zenni optical?
You need a Return Authorization (RA) number to proceed with a return. Contact the store through their chat, call, or email options within 30 days of receiving the product for the Zenni Optical return label. 2. Gather the following items for the return :
How to return a Forever 21 item?
Step 1- The first thing you need to do is to log into your Forever 21 account. Step 2- Then click on the tab of My orders. Step 3- Select the item you wish to return. Step 4- Then choose the account in which you prefer for the refund to be initiated.
Does Zenni refund credit card?
Zenni provides refunds to the original payment method to comply with PCI. In case the credit card you used is not available, Zenni will issue the refund in the form of store credit. This store credit is applied to the account from which you placed the order.
Is Zenni a return policy?
Zenni has a difficult return policy for its products. The most common complaints about Zenni usually revolve around their return policy. You may find it hard to return a product and get refunded if you don’t like it.
What Is the Zenni Optical Return Policy All About?
Since Zenni is an online-only merchant, there are many reasons why you might need to return their product after the purchase. The glasses you bought could’ve gotten damaged during shipping, or the store might have sent you a defective product by mistake.
How To Return Unwanted Product to Zenni
If you wish to return an item to Zenni, you will have to contact them and ask for a return authorization number.
Not Satisfied With a Zenni Product? DoNotPay Helps You Return It in a Flash!
Returning an item you ordered by mistake to Zenni can be a tiring, stressful task. You might have to dial the customer support number several times before getting a proper answer. Processing your return request can take a couple of days as well.
What Types of Refunds Does Zenni Offer?
Before you make a return request to Zenni, you should also learn about their refund options.
Request a Chargeback for a Defective Product With DoNotPay
In case Zenni Optical refuse to grant you a refund or deny your return, you can file for a chargeback through DoNotPay. Here’s how:
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What time does Zenni open?
It's just one more way Zenni makes it easy to get eyeglasses you'll love. Customer Service. Hours: 5am - 9pm PT every day. Call: (800) 211-2105.
Where are the numbers on a non-Zenni frame?
Non-Zenni frames: Some frames have a series of numbers printed on the inside of a temple arm (the part that goes behind your ear). The first numbers are typically the manufacturer’s style number and a color code. But farther down the temple arm, there may be important numbers that refer to the dimensions of the frame.
How long does it take to return Zenni glasses?
Zenni Optical offers a 30-day return policy, but note it only offers a one-time-use 100 percent store credit (excluding shipping) or a 50 percent refund (excluding shipping). You must call customer service for a return authorization number within 30 days of the date you received your glasses. Zenni doesn’t offer a repair service.
How to order Zenni glasses?
How to order from Zenni 1 Start by filling in your PD measurement and lens type. 2 Then use the filters to choose the color, shape, material, and frame size that you want. You can see how the glasses will look on your face by using the try-on feature with your built-in camera. There’s also a 3D try-on tool that you can use by uploading a video of yourself. 3 Once the frame is selected, you’re asked to fill in your prescription information and select any add-on coating you may want, such as antireflective or oil-resistant coatings.
How long does it take for Zenni glasses to ship?
Its website estimates a delivery time of 2 to 3 weeks from the time the order is placed. Many customers report accuracy with this estimate.
How many Zenni frames are there?
Zenni Optical offers a catalog of more than 6,000 frames for men, women, and children. It also offers a host of options for lenses, including: sunglasses (most of their frames are available as sunglasses) All of Zenni’s eyeglasses come with antiscratch coating and UV protection coating for no extra cost.
What is Zenni optical?
Zenni Optical is an online-only retailer of prescription glasses and sunglasses. It was founded in San Francisco in 2003. The company is able to keep prices lower by selling glasses directly to consumers, without an intermediary and avoiding overhead costs. Here are some pros and cons of their offering to consider.
How much does Zenni glasses cost?
With Zenni Optical, the price for glasses can range from $6.95 for the most basic set to $50 for higher-end frames with add-ons such as Blokz for blue light protection. If you have a strong prescription, greater than + or – 4.25, you may want to consider high-index lenses.
Where are Zenni lenses made?
Zenni Optical owns a production facility in China. Once you place your order, it goes straight to the factory where all the frames and lenses are made, according to the company. There, the lenses are cut and assembled to your frames using the pupillary distance and prescription information you have provided.
How long does it take to get a refund on Zenni glasses?
Zenni's return policy. Because Zenni’s glasses are custom-made, the company accepts returns within 30 days for a 50% refund (excluding the price of shipping) or store credit for the full cost of the glasses. All unused accessories can be returned for a full money-back refund or store credit.
How much does Zenni optics cost?
Zenni Optical offers an array of eyeglasses with prices starting at just under $7. From clear frames to models made through collaborations with celebrities like Rashida Jones and designers like Cynthia Rowley and Coco & Breezy, Zenni Optical gives customers eyeglasses for every outfit.
How long does it take for Zenni glasses to be made?
How long does Zenni Optical take to process? The Zenni Optical process can take up to two weeks from manufacturing to shipping. Can I use insurance with Zenni? While Zenni doesn’t accept insurance, you can use an FSA or HSA card to purchase your new glasses.
Is Zenni glasses bad for you?
Are Zenni glasses bad for your eyes? Zenni's glasses are not bad for your eyes as long as you have the correct prescription. Zenni requires your prescription and pupillary distance, so consult an eye doctor to ensure your prescription is up to date before ordering your Zenni glasses.
Does Zenni have protective glasses?
Zenni also offers affordable anti- fog lens options and a suite of protective eyewear products, including safety glasses and sports protective goggles. Before ordering, Zenni Optical suggests visiting an eye doctor for a prescription.
Can you return Zenni frames?
All unused accessories can be returned for a full money-back refund or store credit. You can contact customer service 24/7 to receive a prepaid return shipping label. Zenni’s return policy also provides replacement frames if the product breaks within 30 days of purchase.
Is Zenni optical good?
We recommend Zenni Optical for shoppers who know their prescription or can get a professional eye exam. Zenni has an extensive selection of frames at affordable prices, making it a good choice for those who like to match their eyewear to their wardrobe.
What are the different types of lenses?
You’ll also find several types of lenses and lens features available at Zenni. While some of the following options are free, others are available for an additional cost: 1 Bifocals 2 Progressives 3 Single-vision distance or reading glasses 4 Prescriptions with prism corrections 5 Non-prescription glasses 6 Astigmatism-correcting lenses 7 Protective goggles and glasses 8 Mid-index and high-index lenses 9 Impact-resistant polycarbonate lenses 10 Polarized lenses 11 Mirrored lenses 12 Trivex lenses 13 Lens coating
How long does it take to return Zenni glasses?
Zenni Optical’s Return Policy. While Zenni doesn’t offer a try-on period or extended warranty, you do have 30 days to return your glasses. To make a return, you’ll have to call Zenni within 30 days of the date you received the glasses to request a return authorization number.
How much are Zenni glasses?
You can find men’s and women’s glasses starting at $6.95 with select styles on the higher end of the scale at $50. Children’s glasses begin at $10 and go up to nearly $30.
How much are progressive lenses?
Progressive lenses begin at $27.95 and bifocals start as low as $17. “If you just need a basic pair of glasses — frames, lenses, complete including shipping — you should be able to do that whole thing for roughly $15,” says Clark.
How much credit do you get for referring someone to get glasses?
If you’re happy with your experience, consider referring a friend. You’ll receive a $5 credit for each person you refer, which means you’ll save even more on your next pair of glasses.
Who is the person who ordered Zenni glasses?
Zenni Optical glasses ordered by Team Clark member Nicole. The online retailer carries a huge selection of glasses and sunglasses including a variety of frame styles and lens features. You can browse the available glasses online.
