Return and Refund Policy Ship Your Return For your convenience, we offer free returns and exchanges within the continental U.S. Start your return or exchange online by visiting toryburch.com/returns. You can either: (1) print your prepaid return shipping label, or (2) have FedEx print it for you when you bring your return code to a FedEx location.
Full Answer
What is Tory Burch's return policy?
For your convenience, we offer free returns within the continental U.S. Start your return online by visiting toryburch.com/returns. You can either: (1) print your prepaid return shipping label, or (2) have FedEx print it for you when you bring your return code to a FedEx location.
Can you return items to Nordstrom?
We now accept returns of Nordstrom, Nordstrom.com and Nordstrom.ca merchandise at Nordstrom Rack locations. Boutique returns must be processed at the store where they were originally purchased. How do I exchange an item?
How do I get a refund from Nordstrom to BorderFree?
For a refund that includes duties, taxes and tariffs, please contact Nordstrom customer service and ask them to send you a Return Merchandise Authorization form on behalf of Borderfree. Then mail the completed form with your item (s) to Borderfree.
What is the return policy for Tory Burch?
As always, we gladly accept returns and exchanges of new, unused merchandise accompanied by a receipt free of charge. Returns and exchanges must be made within 30 days of receiving your order. We will accommodate a one-time price adjustment on full-price items within 14 days.
How many days is Nordstrom return policy?
You have 45 days from the original ship date to make returns on eligible items. Returns can be made by mail or for free at your nearest U.S. Nordstrom Rack store or U.S. Nordstrom store.
Can you return worn designer shoes to Nordstrom?
Can You Return Shoes or Clothing You've Worn? Yes, you can. Nordstrom does almost everything possible to keep their customers happy, this includes allowing returns on items that have been worn. All they ask is that you treat them fairly and don't abuse their liberal return policy.
Does Nordstrom let you return anything?
Make a Free Return Curbside, in Store or by Mail. Use one of our convenient options to return any item purchased at Nordstrom or Nordstrom.com. Take your items to an open Nordstrom store. Go to Express Services, Customer Service or any register for assistance.
Did Nordstrom change their return policy?
No, Nordstrom hasn't recently changed its famously generous return policy to crack down on serial returners. And no, it hasn't suddenly required that tags be attached to special occasion dresses in order to be returned — that requirement has been in place for more than a decade.
Can you return Nordstrom items without receipt?
You can return items to Nordstrom without a receipt, but the retail giant will still want some proof of purchase. You've got 90 days to return your items in the original condition with tags still attached. Bring the merchandise to any Nordstrom location for a refund or exchange.
What does Nordstrom do with returned items?
If returned merchandise is in “like new” condition but has a flaw, such as a small tear, Nordstrom marks it down and sends it to one of its 12 Rack discount outlets, with an “As Is” label. Occasionally, slightly damaged shoes will be refurbished and sold at the Rack, also clearly labeled “As Is.”
Can I return something purchased at Nordstrom to Nordstrom Rack?
You won't see it plastered on a sign behind the customer service counter, but here's some useful information for shoppers: you can return items that you purchased at Nordstrom Rack to a regular Nordstrom store, and the transaction works the other way around, too.
Can I return something to Nordstrom after 30 days?
There are no time limits for returns or exchanges at Nordstrom. The best thing about Nordstrom's return policy is how many days you have for returns. There is no set number on how many days for returns at Nordstrom!
Can I return to Nordstrom Rack after 45 days?
Nordstrom Rack's basic return criteria are: Must be within 45 days of purchase. All tags must be attached. Items cannot have been worn or have any signs of wear.
Can you return something to Nordstrom without a tag?
The first revision to the policy is that special occasion dresses (like gowns or formal attire) will need to have the original tags attached in order for the retailer to process the return. This comes after Nordstrom received complaints from shoppers that new clothing they were buying appeared to have been worn.
Can I return my old Uggs and get new ones?
If you purchased your UGG® product within the last 365 days, we are happy to accept a return or an exchange at no cost to you. You can return your product(s) to us by using the pre-paid shipping label located in the product(s) original packaging.
Can you return a final sale item?
Merchandise must meet our requirements for return: Full-price and sale items in their original condition, with all tags attached, may be returned for a full refund or exchanged within 30 days of delivery. Final-sale items cannot be returned or exchanged.
Is Tory Burch responsible for shipping costs?
Tory Burch customers using a third-party shipping service are responsible for any duties, taxes and shipping costs that may occur. Tory Burch is not liable for any damages from a third-party shipping service.
Can you return tory burch merchandise?
In-store purchases cannot be returned or exchanged at toryburch.com. Items purchased at a department store or any other store selling Tory Burch merchandise can be returned only to that store. We reserve the right to deny a refund if returned merchandise does not meet our requirements.
Can you exchange Afterpay orders?
Afterpay orders cannot be exchanged. To start a return, click here. While Afterpay returns will follow Tory Burch’s standard return process, Afterpay refunds are slightly different than what you might be used to when using a traditional payment method.
Ship Your Return
For your convenience, we offer free returns within the continental U.S. Start your return online by visiting toryburch.com/returns. You can either: (1) print your prepaid return shipping label, or (2) have FedEx print it for you when you bring your return code to a FedEx location. Next, package your item (s) and your packing slip.
International & Puerto Rico
Please contact Client Services with any questions. For more details, visit International Returns.
Alaska & Hawaii
Package your item (s), enclose your order invoice and return via a trackable shipping method of your choice to:
Return in-Store
For quick returns and exchanges, bring your invoice or receipt (required) to any Tory Burch store. PayPal returns are refunded with a Gift Card. In-store purchases must be returned to a store. Afterpay orders cannot be returned in-store and must be shipped back.
Call Us
Due to increased volume and a smaller team for safety reasons, you may experience longer wait times to reach our team. We appreciate your patience and look forward to assisting you as quickly as possible.
