Who owns Nume?
Is Nume a registered trademark?
Is Nume liable for website failure?
Does Nume take title to returned items?
Does Nume pass title to you?
Can I cancel an order for incorrect pricing?
Does Nume change the terms of use?
See more
Does NuMe have a warranty?
All NuMe hair styling tools, except for accessories and hair care products, have a 1 Year Limited Manufacturer Warranty.
How long does NuMe take to ship?
2-7 business daysFor US orders, transit time will take anywhere from 2-7 business days (depending on your location and your shipping method of choice). For International orders, transit time can take anywhere from 15-25 business days for standard APC shipping.
How long does NuMe take to ship to Canada?
15 to 25 daysOrders shipped internationally will usually be delivered in 15 to 25 days - additional delays may occur during the holidays. International orders take longer because they must pass customs before reaching the final carrier. We ship using APC, followed by local shipping agents.
How long is shipping from China to Canada?
Shipping express can take as few as 1-4 days – but express is the most expensive mode, and is not suitable for large shipments. Air freight shipping will take about 6-13 days. Sea freight from China to Canada takes 29-33 days, but is the most affordable if you can wait.
How long is DHL express shipping from China to Canada?
1-4 daysExpress shipments from China to Canada can range anywhere from 1-4 days, with the cost increasing the faster you want your goods delivered.
How long does it take for a package to arrive in Canada from China?
In most cases, customers receive the order shipped by China Post in 30 days. Sometimes it may take up to 2 months, but it doesn't happen often (around 1/5 of all orders). If it takes more than 2 months for the package to arrive, it means something might go wrong at the customs.
NOTE FOR INTERNATIONAL USERS
The Site is controlled, operated, and administered by NuMe from its offices within the United States of America. If you access the Site from a location outside the United States, you are responsible for compliance with all local and international laws, as well as with the laws of the United States.
INFORMATION WE COLLECT
Our website collects information that identifies, relates to, describes, references, is capable of being associated with, or could reasonably be linked, directly or indirectly, with a particular consumer or device ("Personal Information"). We collect your Personal Information because it helps us deliver a high level of customer service.
COOKIES
We also may collect certain information about your device or usage by automated means, including using technologies such as cookies, web beacons, clear pixels or pixel tags, web server logs or geo location technologies.
HOW WE USE THE INFORMATION
We may use the information we collect from you when you register, purchase products, enter a contest or promotion, respond to a survey or marketing communication, surf the website, or use certain other Site features in the following ways:
HOW WE PROTECT YOUR INFORMATION
We implement a variety of security measures to maintain the safety of your Personal Information. We maintain appropriate administrative, technical and physical safeguards designed to protect the Personal Information you provide against accidental, unlawful or unauthorized destruction, loss alteration, access disclosure or use.
INFORMATION WE SHARE
We do not sell, trade, or otherwise transfer to third parties your personally identifiable information unless we provide you with advance notice, except as described below.
YOUR CHOICES
You have the ability to opt-in to receive our email newsletters after making a purchase on the Site. If you would no longer like to receive promotional emails from us, simply click the unsubscribe button at the bottom of all promotional emails.
NuMe Octowand 8-in-1 Curling Wand
Hair Type (s): Safe for all hair types, including thick, curly, frizzy, and damaged hair. 11-Piece Set Includes: 13mm barrel for spiral curls 19mm barrel for tight ringlets 25mm barrel for glam...
NuMe Megastar Flat Iron
Hair Type (s): Safe for all hair types, including thick, curly, frizzy, and damaged hair. KEY FEATURES 1-inch floating plates - flexible and adjust to your hair, getting as close to your strands...
NuMe Straightening Heat Brush
Hair Type (s): Safe for all hair types. KEY FEATURES Tourmaline Ceramic Bristles & Edges - Smoothes strands as you brush hair with one easy action. Heated edges create smooth ends,...
Shipping
We ship our packages using either USPS First Class Mail, UPS, DHL Express, or OnTrac (DHL & OnTrac both switch to USPS for the last mile of the route). We're asking our customers to please allow up to 7 business days for tracking updates & delivery for domestic orders (this does not include weekends or holidays).
Returns
Lume Deodorant is clinically proven to block 100% of body odor all day and continues to control odor for 72 hours. If you are still noticing breakthrough odor within the first 4 days of using Lume, the most likely culprit is biofilm trapped in the fibers of your clothing that may reduce your odor-free interval.
What is a return policy?
Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, and the timeframe over which returns are accepted.
Why do we need a return and exchange policy?
Just like having a formal return and exchange policy will help eliminate some of the hours spent on customer service, using the right services for processing returns and exchanges will save you both time and money on the shipping and fulfillment and operations sides.
How to encourage exchanges over returns?
A common way to encourage exchanges over returns is by only offering to cover the cost of return shipping if the customer chooses to exchange the product. When presented with the three options above, the choice to get a store credit or new product may be more appealing to those who have not fully sworn off your brand.
What does it mean to return something in ecommerce?
In ecommerce, the customer usually decides independently if they want a return (which signifies a refund ) or an exchange (usually for a gift card or a replacement product of equal value).
What is returnly app?
Returnly is one of the larger self-service returns providers for ecommerce stores. The app provides online stores with their own customizable “Returns Center,” which customers can sign into using their order number or email address to access their past purchases and select items they wish to return.
When a customer chooses to return a product for a refund or exchange, one risk a company often
When a customer chooses to return a product for a refund or exchange, one risk a company often takes on is whether or not it will be able to resell the item.
How much will return deliveries cost in 2020?
Just in the United States, Statista estimates return deliveries will cost businesses $550 billion by 2020—a 75.2% increase from four years earlier. Plus, nearly 41% of shoppers buy with the intent of returning.
Who owns Nume?
(“ABV Group”) and these are the terms of use (“Terms of Use”) for your use of services or features on the Websites (the “Websites”) owned and controlled by ABV Group and its subsidiaries and affiliates (collectively, “NuMe” or “we” or “us” or other similar terms). Please review the following terms and conditions carefully.
Is Nume a registered trademark?
Is Nume liable for website failure?
Every effort is made to keep the Websites up and running smoothly and fault-free. However, NuMe takes no responsibility for, and will not be liable for, the Websites being temporarily unavailable for reasons of maintenance/improvement, or due to technical issues beyond our control. We may change, suspend or discontinue any aspect of the Websites at any time, including the availability of any of the Websites’ features, databases or content. NuMe may amend these Terms of Use at any time by posting amended Terms of Use to the Websites. You will be deemed to have agreed to the amended Terms of Use when you use the Websites following any amendment.
Does Nume take title to returned items?
NuMe does not take title to returned items until the item arrives at our fulfillment center. At our discretion, a refund may be issued without requiring a return. In this situation, NuMe does not take title to the refunded item. For more information about our returns and refunds, please see our Return Policy below.
Does Nume pass title to you?
This means that the risk of loss and title for such items pass to you upon our delivery to the carrier. Ownership of the Products will only pass to you when we receive full payment of all sums due in respect to the Products, including delivery charges, as applicable.
Can I cancel an order for incorrect pricing?
In the event product costs or any fees are listed or charged at an incorrect price (as determined by the Company), the Company shall have the right to refuse or cancel any such orders placed for incorrect pricing. The Company has the right to refuse or cancel any such orders whether or not the order has been confirmed and the credit card charged. If the credit card has already been charged for the purchase and the order is canceled, the Company shall issue a credit to the credit card account in the amount of the charge in a timely manner.
Does Nume change the terms of use?
As we continue to develop and improve the Websites and your shopping experience, the Terms of Use may change from time to time. NuMe reserves the right to change or modify any of the terms and conditions contained in the Terms of Use, Guidelines or Rules, from time to time at any time, without notice, and in its sole discretion. If NuMe decides to change these Terms of Use, NuMe will post a new version on the Websites. Any changes or modifications to these Terms of Use, Guidelines or Rules will be effective upon posting of the revisions. Your continued use of the Websites following the posting of any changes or modifications constitutes your acceptance of such changes or modifications, and if you do not agree with these changes or modifications, you must immediately cease using the Websites. For this reason, you should frequently review these Terms of Use, our Guidelines and Rules and any other applicable policies, including their dates, to understand the terms and conditions that apply to your use of the Websites. We encourage you to refer to the Terms of Use from time to time to stay knowledgeable of our most current Terms of Use. If you are a registered user of the Websites, we may notify you by email of material changes to the Terms of Use using the most current email address you have provided us. Your continued access and use of the Websites constitute your acceptance of any changes or revisions to the Terms of Use.
