Can I Return my fossil order to a store?
Note that if you paid via PayPal, you can only return your order online, not at a store. The Fossil Returns Policy varies in different parts of the world. The Fossil return policy Canada and USA is the most generous at present. The holiday extension in these countries means that you have 90 days in which to return your items.
What is the return policy for fossil BLU Products?
In the event you pay for return shipping yourself, Fossil Blu is unable to provide a refund in excess of the order total for any additional shipping costs incurred. Full refunds and/or replacements are issued for all returns requested within 30 days since delivery. No restocking fees.
How do I get a refund for my fossil purchase?
Print out the label, note down the tracking number, and paste it on your package. Bring your package to your local FedEx store or drop box and track the package to know when to expect your refund . Want to return your online order to a Fossil store? You also have the option to return your Fossil.com order directly to a Fossil store.
How do I cancel my fossil order?
You can send a cancellation form based on the model here to the address given on the page for your location. Make sure you send the product off within 14 days of informing Fossil you’ve changed your mind. To prepare the package, locate the self-print return label through your customer account.
Can you return Fossil sale items?
We accept returns of unworn merchandise up to 90 days from purchase for a full refund.
Can I return online Fossil purchase in store?
Yes, you can return an online order in-store*. In-store returns are subject to the same return policy as our online return policy. When you visit the store, make sure to bring your order summary/confirmation email and the credit card used to place the order.
Does Fossil charge for returns?
* Returns are free on all eligible orders, however, the original shipping fee is nonrefundable. For instructions on how to return your order, please click here. *Custom timepieces and engraved or embossed items are considered final sale.
How do I return a Fossil product?
You also have the option to return your Fossil.com order directly to a Fossil store. Just head into your local Fossil store with your order confirmation email and a store representative will be more than happy to assist you with your return.
How do I exchange my Fossil watch?
Contact Uscustomercare.in@fossil.com.0008009190951. For Order related queries : (Order Status, Return, Refund & General queries) Tel: 0008009190951. Email: Customercare.in@fossil.com. ... For After Sales Service Queries : (Product Service, Warranty Claim) Tel: 0008009190951. Email: service.in@fossil.com. ... FEEDBACK.
Does Fossil use real leather?
Today, several of our products are crafted from environmentally preferred leather, including bags, such as the small Fiona crossbody and Estate backpack, wallets such as the Jerome bifold and the mini-tab, gifts and watch straps.
How long does Fossil take to refund?
Please allow up to 14 business days business days for your refund to process after your package is delivered to our returns facility. Please note you will receive an email once your return has processed. The refund will be issued to the original form of payment.
Does Fossil have lifetime warranty?
YOUR WATCH WARRANTY Your FOSSIL brand watch is warrantied by Fossil for a period of 11 years from the date of purchase under the terms and conditions of this warranty. The Fossil warranty covers material and manufacturing defects.
Can I replace the glass on my Fossil watch?
Did your Fossil watch glass get a crack or chip? Unfortunately this happens frequently, but the good news is that we can repair your watch to get it looking & running like new. Usually a Fossil Watch Glass replacement takes about 7 days from door to door and can be finished with all Factory Quality materials.
How long is the warranty on Fossil watches?
Your watch is warranted for a period of two (2) years from the original date of purchase under the terms and conditions of the warranty. This warranty covers materials and manufacturing defects, the watch movement, hands and dial only. A printed copy of the receipt is required for warranty repairs.
Does Fossil do engraving in store?
Fossil has more than just pretty things. We help keep your pretty things in tip-top shape. We offer watch adjustments and watch battery replacements* to keep your look timely. We also offer engraving and embossing at select stores.
Does Fossil have lifetime warranty?
YOUR WATCH WARRANTY Your FOSSIL brand watch is warrantied by Fossil for a period of 11 years from the date of purchase under the terms and conditions of this warranty. The Fossil warranty covers material and manufacturing defects.
How long is a fossil watch warranty?
Your watch is warranted for a period of two (2) years from the original date of purchase under the terms and conditions of the warranty. This warranty covers materials and manufacturing defects, the watch movement, hands and dial only. A printed copy of the receipt is required for warranty repairs.
Can you replace fossil watch glass?
Did your Fossil watch glass get a crack or chip? Unfortunately this happens frequently, but the good news is that we can repair your watch to get it looking & running like new. Usually a Fossil Watch Glass replacement takes about 7 days from door to door and can be finished with all Factory Quality materials.
All You Need To Know About the Fossil Return Policy
The Fossil return policy sets an extended 90-day return deadline due to the current COVID-19 pandemic. If you honor the deadline, the company will refund you to your original payment method. Without the receipt, you will get store credit that you can spend on Fossil merchandise.
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You don’t have to waste your time navigating the Fossil return policy, only to have your return order put on hold. Register for DoNotPay, and we’ll take over the hassle of both composing and sending your return request.
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How long do you have to return a faulty item?
If your goods are faulty, please contact us as soon as possible. You have 21 days from receipt of delivery to report a faulty product. Once returned we will send your replacement or alternatively, provide a full refund, excluding any handling and delivery fees incurred.
Is there a quarantine for returns?
YES! Yes! Nothing has changed apart from a possible delay on refunds for returned items - all returns are subject to quarantine for 14 days until it is safe for our staff to examine your returns for the safety of our staff and you, our customers.
What happens if my order is not shipped?
If your order has not shipped, it may be cancelled for a full refund. If your order has shipped, it will be treated as a return. See below for return information and refunds.
Do sinks need a return authorization?
ALL sink or grid returns require a Return Authorization. Please contact us for a return authorization and instructions. To be eligible for a return, your sink or grid must be unused and in the same condition that you received it. It must also be in the original packaging.
Is Fossil Blu a transferable warranty?
This warranty is only applicable to Products used in residential applications within the United States and Canada and is not transferable to subsequent owners .
REFER-A-FRIEND
Offer valid on fossil.com and at participating US Fossil stores only. Minimum purchase of $100 is required. Promotional code needed for fossil.com purchases. Coupon barcode is required for in-store discount. Offer not valid on the purchase of FOSSIL Q products. Valid only on a single receipt purchase of in stock merchandise.
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Introduction
How Will You Get Your Refund? Fossil Refund Policy
- Depending on where you are, your refund may take a while to show up on your bank account. Here are a few things to know about the refund. If you’re in an EEA country, such as in the UK, Germany/Austria, France or Italy, and use your Legal Right to Change your Mind, note that Fossil will inspect the item to make sure it’s been handled properly. If they think there’s been some imp…
Fossil Exchange Policy
- Fossil exchange policy will only be accepted in-store. If there’s no way you can get to a Fossil store or if you don’t have a store near you, your only option is to return an order and place a new one.
Fossil Return Policy Covid -19
- There are no special changes to the company’s return policy due to COVID. However, the holiday season extensions apply depending on where you live.
FAQs
- Q Does Fossil have free returns? Yes, depending on where you’re located. Q How long do Fossil returns take? It can take anywhere between a week to 14 days, depending on where you are. Q Can I return my Fossil watch? Only if it’s not a “design by you” watch customized for you. Q Can I return an online order in-store? Yes, you can return your order at your nearest store, just make su…
Conclusion
- The Fossil Returns Policy varies in different parts of the world. The Fossil return policy Canada and USA is the most generous at present. The holiday extension in these countries means that you have 90 days in which to return your items. The Fossil return policy Australia gives you the standard thirty-day window to make up your mind about an item. The same applies to European …
21 Day Return Guarantee
- THE FOSSIL STORE returns guide will help you understand what product/s you can return, how to return your product/s and how much time you have to return such items. Return any goods purchased from THE FOSSIL STORE in their original condition for an exchange or full refund within 21 days. (excludes sale items, outsourced products, projects, custom o...
Received Incorrect Item/S
- Do not worry, this is an “innocent mistake”, however, it is your legal obligation to notify a staff member of THE FOSSIL STORE as soon as possible by writing to info@thefossilstore.com. Once confirmed, we'll book our courier on a date of your choosing to collect the incorrect item/s in their original parcel, at our cost. Identifying you have received the correct item/s; you will receive two …
Order Cancellation
- Our returns guide states that If you wish to cancel a Palaeontological Fossil, Artefact or Mineral product order before dispatch, please send us an email to info@thefossilstore.comand include the following for us to respond; 1. Full name 2. Product name 3. Invoice number 4. SKU number
Faulty Goods
- If your goods are faulty, please contact us as soon as possible. You have 21 days from receipt of delivery to report a faulty product. Once returned we will send your replacement or alternatively, provide a full refund, excluding any handling and delivery fees incurred.
Further Enquiries
- If you have any questions, please write to us at info@thefossilstore.comor use our contact form (found on our contact page via the link in the footer of our website). For further information, please read our terms and conditions.
Statutory Rights
- In addition to your 14 Days Return Guarantee, (21 Days Return Guarantee with THE FOSSIL STORE) you have a statutory right to cancel your order and receive a full refund (including delivery charges if the whole of your order is cancelled) provided you notify us before your order is dispatched from our studio. Any written cancellation notice should be sent to info@thefossilstor…
Our Obligation
- Under our returns guide policy, THE FOSSIL STORE is under no obligation to accept returns and provide refunds for goods that do not comply with our terms and conditions (notwithstanding your statutory rights). Goods that are not accepted by us will be returned to you. If we have not received returned goods within a reasonable time following any returns or cancellations, we rese…