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Can I return Oakley sunglasses?
PRODUCT RETURN PROCEDURES If for any reason, you are not satisfied with an Oakley product you bought in the last 30 days from Oakley.com you may return it in its original condition with original packaging in new and saleable condition.
Can I return Oakley sunglasses without receipt?
Oakley Return Policy Provide a receipt or anything else that shows you made a valid purchase.
How long is the warranty on Oakley sunglasses?
for two yearsOVERALL EYEWEAR WARRANTY POLICY All Oakley eyewear is warranted against breakage due to material or workmanship defect for two years from the date of purchase with a valid Proof of purchase. Oakley's warranty program does not cover scratched lenses.
Why are my Oakley lenses peeling?
Its normal. Ive had a couple returned for warranty, and eventually they all end up like that. When I visited the oakley shop in London they said that the cause was due to sweat or water being left to dry on the lenses. They strip the coating when it evaporates.
Can you return Oakley sunglasses to Sunglass Hut?
If your newly purchased sunglasses don't turn out to be what you're looking for, you can return them for a full refund. You have 30 days from your original purchase date to return your unwanted sunglasses, and it typically takes 3–5 days to process your refund.
Can you return Oakleys at Sunglass Hut?
EASY RETURNS And we totally understand. If you're not thrilled with your purchase, you've got 30 days from the original purchase date to return your purchased sunglasses in original condition to Sunglass Hut for either a full refund or an exchange. You'll just need your proof of purchase and original packaging.
Does Oakley do trade ins?
No. Because all Oakley Custom products are assembled to your exact specifications, we are unable to accept returns or exchanges.
Do Oakley lenses scratch easily?
Oakley PRIZM lenses are definitely scratch-resistant, since they are made of Oakley's proprietary Plutonite – a very strong polycarbonate plastic.
Are Oakley sunglasses worth it?
Oakley sunglasses are easily the best bet for athletes thanks to their durability and strength. As you might expect from a luxury brand, the price of Oakley sunglasses can run a little high. A good pair of Oakleys will typically set you back between 100 and 200 dollars.
How do you get scratches out of Oakley sunglasses?
SOS (Save Our Sunnies) Many old wives' tales offer solutions on smoothing out scratched sunglasses lenses and we've tried them all out so you don't have to. ... Match the Scratch. ... Toothpaste. ... Vinegar and baking soda. ... Sandpaper. ... Car Wax. ... Replace your lenses.
Why is the coating coming off my sunglasses?
Oils from your skin will easily collect and smear on the lenses. For myself, I lean into a microscope multiple times a day, so my glasses always have the rubber microscope eyepiece smudges to remove. But if you clean your glasses with the wrong materials, you will eventually scratch and wear away the surface coatings.
How do you get rid of scratches on sunglasses?
"What you do is apply a small amount of baking soda-based toothpaste to a cotton ball and rub it into the scratch. Move the cotton ball around in a circular motion for a few seconds and rinse the toothpaste off with cool water. Use a soft, lint-free cloth to remove any moisture or toothpaste.
Does Oakley do trade ins?
No. Because all Oakley Custom products are assembled to your exact specifications, we are unable to accept returns or exchanges.
How long do Oakley refunds take?
Our customer care team will initiate a Return authorization on your behalf. Once we receive your product, we will provide you with full credit within 14 days. Proof of purchase is needed for a return.
How do I cancel my Oakley order?
How Do I Cancel an Oakley Order on My Own? Log into your Oakley account and select Cancel Order if your lenses have yet to be processed. Oakley customer service can be reached at 1-800-525-4334. You can email Oakley Customer Care directly at standardissue@oakley.com.
How to return Oakley eyeglasses?
All materials should be packaged and shipped within 30 days of the reference number’s issuance. For patients within the United States, one prepaid shipping label will be provided for returns. For customers at APO/FPO/DPO and U.S. Territories addresses, the product will need to be packaged and shipped at the patient’s expense via a carrier that will provide insurance and tracking capabilities. Oakley Standard Issue is not responsible for any packages or products lost in transit, or if any products are sent without previously being issued a reference number.
How long does it take to change prescription on Oakley glasses?
A one-time change in lens color, glasses style, or prescription specification is available within 60 days of the original shipping date at no charge. For prompt processing of a redo, please call Oakley Standard Issue at 1-800-525-4334. When applicable, credit will be issued after the original eyewear is received by the Oakley Standard Issue prescription department. Please follow the Product Return Procedures described below to ensure prompt credit.
How long is Oakley RX warranty?
Oakley RX lenses carry a two-year, one time replacement warranty against front surface scratching, crazing, or peeling from the date of purchase. Lenses will be replaced in the identical form. Scratches caused by improper care or abuse are not covered by this warranty. To replace lenses under Oakley’s Coating Warranty, please contact Oakley Standard Issue at 1-800-525-4334. When applicable, credit will be issued after the original eyewear is received by Oakley Account Services. Please follow the Product Return Procedures described below to ensure prompt credit.
How long are Oakley Airwave goggles good for?
Oakley Airwave™ Goggles come with a limited warranty for a period of two years from the date of purchase. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.
How to contact Oakley Standard Issue?
To minimize processing delays, please contact Oakley Standard Issue at 1-800-525-4334 to received priority service in processing the redo.
Is Oakley warranty valid?
Warranty is only valid with proof of purchase from an Authorized Oakley Dealer.
Do Oakley goggles have a warranty?
Oakley goggles are guaranteed from defects in workmanship and manufacturer materials and have a limited life-time manufacturer’s warranty. This limited warranty is valid only to the original purchaser with a proof of purchase from an Authorized Oakley Dealer that clearly shows the purchase details.
How long does it take to return an item to Oakley?
Returning an item in store: If you purchased an Oakley item in an Oakley store, you can return that item with your receipt within 45 days of purchase. If the item shows excess wear Oakley will not accept returns at any time. Personalized items are also not eligible for return.
What is Oakley sunglasses?
Oakley is a sunglasses company that started out selling just fashion and sport sunglasses. Today the company carries an entire line of clothing and accessories with the Oakley logo. There are dedicated Oakley stores and a complete online store where customers can purchase Oakley merchandise.
How to get a return authorization number?
You must call the customer service department at 1-800-403-7449 to request an RA (return authorization) number. You will need your packing slip when calling because the representative will need information from the slip to issue the RA. Pack the items in a box with the original packaging whenever possible.
Can you return an Oakley item?
Some stores will carry the Oakley name and others are licensed affiliates. You may not be able to return an Oakley item to a store other than the one where you purchased the merchandise.
How long does it take to return an oakley product?
You can decide to withdraw from the contract and to return any product purchased on oakley.com for any reason within 60 days from the receipt of the shipment. Please note that customized items may not be returned in case you change your mind!
How to get a return authorization number from Oakley?
Obtain a Return Authorization number (RA#) by emailing supportuk@oakley.com with your details ( order number, items you wish to return, etc) and we’ll reply with the RA number.
How to contact Oakley if you are not satisfied?
If for any reason, you are not satisfied with an Oakley product you bought in the last 60 days from oakley.com, please send us an email at the following email address supportuk@oakley.com. Our customer care team will initiate a Return authorization on your behalf.
How to track delivery on Oakley?
You can track the delivery status of your order at any time through your My Account page on Oakley.com.
Does Oakley ship to Guernsey?
Orders are usually delivered in 3 business days and up to 7 business days for customized items. Please note we do not ship to Guernsey or Jersey.
Can you return an Oakley product?
Your satisfaction is guaranteed. If for any reason, you are not satisfied with an Oakley product you bought in the last 100 days from Oakley.com you may return it in its original condition with original packaging in new and saleable condition. (Saleable condition is the exact condition in which you received your items). Returns must be shipped back within 100 days of receiving your items. Custom items are not eligible for returns. Shipping costs will not be refunded. Oakley Customer Care is not responsible for any packages or products lost in transit
Can you return Luxottica?
You will have to pay the shipment costs for returning the product: however, after reviewing the product to ensure it has not been damaged and is complete, Luxottica will refund you for the full amount of your order. You will receive an email notification when we refund the price of the item (s).
What is the restocking fee for a box?
All items are subject to inspection. A restocking fee of 15% will be charged for any product missing the original box, packaging material, contents, accessories, and/or manuals. Any product which is used, damaged, or shows signs of abuse will be refused credit and returned.
Can you return Oakley products?
Oakley Custom Products are not eligible for returns.
How to return Oakley glasses?
If you are not satisfied with your purchase from http://au.oakley.com, please call Customer Care for a Return Authorization (RA) number within 30 days of your purchase date. Prescription glasses, customised or engraved products and product that has been abused may not be returned under this offer. For all other products, if the item is unworn and unused with the original tags still attached and returned in the original packaging with a Return Authorization (RA) number and the original order number, we will provide you a refund based on your original method of payment. The product must be returned to us within 30 calendar days of the issuance of the Return Authorisation Number. All products must be packed in the original, unmarked packaging including any accessories, manuals, documentation and registration that was included with the product. Returns that do not meet these conditions may be subject to a refusal under this offer. Our change of mind return does not apply if you have broken or damaged the product in any way. It cannot be used or combined with any other offer, discount or promotion. Oakley customised, prescription and engraved products are made to the customer’s exact specifications, so no refunds or exchanges are available to customers for a change of mind.
How long do you have to upload prescriptions to Oakley?
If you have not uploaded a prescription on check out, you have up to 10 days from the moment your order is placed to upload or email customercare@oakley.com.au with your prescription before the order will be cancelled. Please ensure you have provided a valid script with pupillary distance and expiry date details.
How long is the warranty on prescription eyewear?
Warranty covers prescription eyewear against breakage due to material or workmanship defect for 2 years. It does not cover damages caused by misuse or negligence. If your order does not meet the warranty conditions, we cannot accept the return.
What is included in return box?
Include a list of product to be returned in the box, inclusive of product codes, descriptions and quantities.
Can you exchange Oakley products?
Items purchased through Oakley.com.au must be returned to the designated distribution centre. They cannot be exchanged in or returned to our retail stores.
Is a prescription engraved item returnable?
Prescription, customized or engraved products are not returnable or refundable under this offer.
How to check the status of an Oakley order?
You can log in to your Oakley.com account to check the status of your order. Alternatively, you can simply insert your order number and e-mail address on the following link: https://www.oakley.com/support/order-status . Once the parcel leaves the warehouse you should receive an email with the courier tracking details. We recommend tracking the parcel on the courier website and contacting them directly in case you notice that they are experiencing any issues with the delivery.
Where is the mailing list for Oakley?
Located at the bottom right corner of every page on the Oakley.com website there is a link for our mailing list that you can sign up to begin receiving our catalogues.
How long is a frame warranty?
If your frame is still within its Two-Year warranty period, you have a valid itemised receipt (or you have already registered your purchase directly with us) and the product is deemed defective by a Customer Care Agent, we can offer to replace your frame. Outside of warranty we reserve the right to charge a fee for this service. Please follow the guide shown here.
Can you return Oakley products?
No. Because all Oakley Custom products are assembled to your exact specifications, we are unable to accept returns or exchanges.
Does Oakley sell eyeglasses?
Yes, Oakley.com sells a variety of Accessory Lens Kits and Replacement Lens Kits.
Can you etch your logo on Oakley lenses?
We are able to etch team or business logos onto our lenses. There may be set-up fees associated as well as minimum order quantities. In the first instance please email your logo along with the Custom product you are interested in to supporteu@oakley.com and we’ll come back to you.
Can you use a micro bag to clean Oakley lenses?
It is only recommended to use an Oakley Micro Bag or Oakley Lens Cleaning Kit to clean Oakley lens, do not use any other solvents, chemicals or third party cleaning kits because they have not been tested on our lenses and can possibly damage them.
