Full Answer
Is there a restocking fee at Best Buy?
There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states.
Is there a restocking fee for final sale items?
There is no restocking fee if the purchaser is a Best Buy Totaltech™ member at the time of purchase, or if the product is unopened, or if the purchase and the return both occur within: AL, CO, HI, IA, MS, OH, OK, SC and where prohibited by law. The restocking fee will be taxed in select states. All Final Sale merchandise cannot be returned.
What is Best Buy's return policy for defective items?
Special considerations Damaged, defective or incorrect items If you receive a product that is damaged in shipping, defective or that is not the product you ordered, please return it during your return and exchange time period to Best Buy and we'll arrange for a replacement.
What is the return policy for final sale items?
Returns info: Items need to be returned in a like-new condition. Please return items with all accessories and packaging. If you received a discount or free item by purchasing multiple items together, you will lose that benefit if you do not return all items purchased. All Final Sale merchandise cannot be returned.
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What is Best Buy's return policy on Oculus Quest 2?
10 DAYS. Best Buy should definitely have made an exception and allowed the return. The box was unopened. 10 DAYS.
Can I return my Oculus at Best Buy?
You may return any item purchased on BestBuy.com at any Best Buy store. For faster return processing, please bring your packing slip (if you received one), or your receipt, the credit card used to make your purchase, and a valid photo ID.
Can you return Oculus Quest 2?
Subject to this Policy, you may return eligible apps, games, and experiences purchased through Oculus for Oculus Rift, Rift S, Quest, and Quest 2, so long as you submit your request within fourteen days of purchase or Gift redemption and we determine that you have engaged with the content for no more than two hours.
Can you return an opened VR to Best Buy?
FYI Best Buy does not allow returns on opened VR headsets.
Can you return a used oculus?
According to the Oculus Rift return policy, you are eligible for a refund when returning Rift/Quest digital content if you fulfill the following criteria: You used the app for no more than two hours. It's been less than 14 days since your purchase when you requested a refund.
Can you return an opened Oculus Quest 2 target?
Return details This item must be returned to any Target store. This item must be returned within 30 days of the date it was purchased in store, shipped, delivered by a Shipt shopper, or made ready for pickup.
How many times can you refund Oculus?
Oculus clarifies VR app return policy, allowing 5 refunds over 30 days.
How do I get an Oculus refund?
Refunding a purchase made on your Oculus GoOpen the Oculus companion app on your phone.Tap your profile picture in the top left.Tap Purchase History.Tap on the content you want to request a refund for, then tap Request Refund.Follow the on-screen instructions to request your refund.
How long is Best Buy return policy?
within 15 daysIf you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.
How do I avoid restocking fee at Best Buy?
With the exception of open-box items missing accessories, restocking fees are waived if the item was never opened or if the purchase was made and returned in: Alabama. Colorado. Hawaii.
Can I return an item to Best Buy after 15 days?
How Many Days Do I Have to Return Something? Cell Phones and Devices with a Carrier Contract – 14 days for everyone. Wedding Registry Items – 60 days from date of purchase. Everything Else (like 99% of the stuff they sell) – 15 days for regular Best Buy customers.
Does Oculus have a warranty?
The following services are part of our Enterprise support package: 2-year warranty on all devices. Begins at the point of device activation.
How do you return a recall in Oculus 2?
How Do I Make a Claim for The Oculus Quest 2 Recall On My Own? To request your free silicone cover, go to the Oculus recall web page and click on the "Go To My Devices" button. From there, you'll be taken to another page where you'll need to sign in using your Oculus or Facebook ID. The next page will come up.
How long does it take to get my money back from Best Buy?
Within 1 of your bank's billing cycles, most commonly 30 days. This time begins when the return is processed. In store, this “processing” happens when the return is made at the register but for mail in returns this begins when the item is received and processed at the returns center.
Is Robo recall only on Oculus?
Powered by Unreal™ from Epic™ Robo Recall is an action-packed virtual reality first-person shooter built exclusively for Oculus.
How to start a return
Return any in-store or online purchase to any Best Buy store. See details below. Find a store
Our promise
We work hard every day to enrich the lives of our customers through technology, whether you come to us online, visit our stores or invite us into your home. If you are not fully satisfied with your purchase, let us help you with a replacement, return or repair.
Extended holiday return and exchange periods
Purchases made Oct. 18, 2021, through Jan. 2, 2022, have an extended return period through Jan.
Return and exchange periods
The below return and exchange period applies for purchases before Oct. 18, 2021 and after Jan. 2, 2022.
Restocking fees
Some items we sell (see below for the detailed list) have a restocking fee if returned by a customer, including My Best Buy® Elite and My Best Buy® Elite Plus customers.
Like-new condition
Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return. Apparel must not be worn or laundered, and its original tags must be attached for us to accept a return.
How to return an item
Gather the purchases you want to return, along with the original contents and packaging.
