- When you purchase the Oral-B electric toothbrush, keep the original cash register receipt and all original packaging including brush heads. ...
- If you decide not to keep it you will need to return it to: U.S. ...
- The brush must be in full working condition with the original packaging.
Full Answer
What is the warranty for Oral-B products?
Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will repair or replace it free of charge. The warranty does not cover cosmetic damage such as scratches, or damage caused by:
How do I get proof of purchase for Oral-B?
For further questions or support, please contact us at 800-566-7252 to speak to a Customer Service Representative. Save and print your Oral-B order details to keep your Order ID and Date of Purchase on hand as your proof of purchase.
How do I check the status of my Oral-B order?
Complete the form below to check your order status, save or print your invoice and track your refund. Save and print your Oral-B order details to keep your Order ID and Date of Purchase on hand as your proof of purchase. For further questions or support, please contact us at 800-566-7252 to speak to a Customer Service Representative.
What happens if my Oral-B product is defective?
If your Oral-B product is defective during the warranty period, we will replace it free of charge*. The warranty does not cover cosmetic damage such as scratches, or damage caused by: *The Service Center will send you a like-for-like technical replacement, or if this is not possible a device of a higher specification.
Can you return Oral-B toothbrush?
If you are not satisfied with your product, we provide a 60-Day Money Back Satisfaction Guarantee and will issue a one-time per household refund, via a pre-paid card. Terms of prepaid card apply. You must have purchased the item from http://www.oralb.com/ in the last 60 days.
Are electric toothbrushes returnable?
Well yes it is really. You can use the brush for up to 90 days and if you are not happy it can be returned for a refund. You may have had your dentist, friend or healthcare professional recommend an electric toothbrush to you. After years or using a manual brush you might not be sure it is the right step for you.
What is the warranty on an Oral-B toothbrush?
Your Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will replace it free of charge*. The warranty does not cover cosmetic damage such as scratches, or damage caused by: Normal wear and tear.
Why has my Oral-B toothbrush stopped working?
First thing to do is check that the power outlet you are using is working as it should. If it's attached to a bathroom cabinet, for example, the light switch on the cabinet may need to be switched on to power the socket. Make sure you are not charging the toothbrush on a metal surface.
How do I return my Oral-B electric toothbrush?
For a full refund, please return your product along with your name, address, contact phone number and the original cash register receipt indicating purchase price and date to the address below. We suggest contacting Oral-B here https://oralb.com/en-us/contactus to double check prior to sending off a brush for refund.
Can you return an opened electric toothbrush to Target?
Enjoy free & easy returns We're happy to accept returns for a full refund within 90 days for most items. Add an extra 30 days if you paid with RedCard. And you have up to a year to change your mind on Target owned brands or registry items.
How long should an Oral-B electric toothbrush last?
Oral-B toothbrushes that use alkaline batteries, such as our Pro-Health Clinical (Type 3744) brush, should last between 4 and 6 weeks on fresh batteries. Rechargeable electric toothbrushes with NiMH batteries can last up to 2 weeks on a full charge.
How do I claim my Oral-B warranty?
If the fault with your electric toothbrush falls under the terms of the warranty and is within its warranty period, Oral-B will, for free of charge, repair any defects or replace the toothbrush. If the brush is outside of warranty, it can be sent to the service centre for a free, no obligation estimate.
How long is the warranty on Oral-B electric toothbrush?
2 yearsYour Oral-B warranty starts on the day of purchase and runs for 2 years. If your Oral-B product is defective during the warranty period, we will replace it free of charge*. The warranty does not cover cosmetic damage such as scratches, or damage caused by: Normal wear and tear.
Why won't my Oral-B electric toothbrush hold a charge?
There are two main causes for charging faults inside the toothbrush, either damaged components for example from being dropped or from water seeping inside, or a failed battery.
Should you leave your electric toothbrush on the charger all the time?
1-2 of 2 Answers Yes, you can always keep your Philips Sonicare Toothbrush on a plugged-in charger between brushing. This will not affect the battery lifespan of your toothbrush.
Do electric toothbrushes lose power over time?
Some users would find they failed in just over a year whilst others got 3+ years from them. This for the most part has been resolved with many electric toothbrushes using a newer battery technology known as Lithium-Ion (Li-Ion) batteries.
Can you return an electric toothbrush to Walmart?
For the vast majority of in-store Walmart purchases, you have 90 days to bring the item back for a full refund. To make the process go quickly, keep the original packaging, manuals, and receipt. Your refund will be issued back to your original form of payment.
Can you return electric toothbrush to Costco?
With few exceptions, Costco has a 100% satisfaction guarantee. Simply bring the product to any Costco warehouse and our Member Services Team will be happy to assist you*. It helps if you have the receipt or original product packaging, but it may not be necessary to process your return.
Can you return Sonicare toothbrush?
To ensure you are completely satisfied with your purchase, our rechargeable products come with a 2-year warranty and a 90-day money-back guarantee*. If within 90 days, you are not completely satisfied, Philips will refund you the purchase price on your sales receipt.
Can I return a used toothbrush to Costco?
Costco's official return policy is “Risk-Free, 100% Satisfaction Guarantee.” This means you can return (almost) anything, anytime.