Chico's Return Policy
- TELEPHONE AND ON-LINE PURCHASES. Merchandise purchased via PayPal may be returned in stores or returned via mail using...
- Bring It to a Boutique. If you prefer to return or to exchange your purchase in one of our boutiques, our sales...
- Make a Return by Mail. If you prefer to send your return by mail, please affix the Prepaid Return Shipping Label...
Full Answer
What is the return policy at Chico's off the rack?
CHICO’S OFF THE RACK RETURN POLICY Merchandise returns and exchanges may be accepted (excluding "final sale" or "as-is" items, gift cards (except where required by law) and gift boxes) within 60 days of the date of purchase. Returns must be accompanied by original or gift receipt, or date and amount of purchase must be validated in our system.
Can I Sell my merchandise at Chico’s outlet?
Merchandise sold in Chico’s Outlet stores, Chico’s Off the Rack stores or online at ChicosOffTheRack.com is not intended for commercial resale or export.
How do I contact Chicos customer service?
Email: customerservice@chicos.com. International: 1+ 888.855.4986, internationalorders@chicos.com.
What is the return policy for items returned for sale?
All returned merchandise must be in new, unused condition in the original packaging. All product parts and packaging materials must be returned including the instruction manual and registration card to receive a full refund. Once received in our warehouse, the item will be inspected for condition and complete contents.
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Can I return to store if I bought online?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won't fit in your mailbox....Retailers That Let You Buy Online and Return In-Store.StoreReturn Time FrameOther DetailsAutoZone90 daysIf no receipt, must contact customer support for transaction information35 more rows•Dec 27, 2021
Does Chicos offer free returns?
In the event we elect to honor a refund or exchange without proof of purchase, we will exchange merchandise or issue a merchandise credit based on the lowest historical selling price for the returned merchandise when factoring in all promotions, discounts, offers, free items (as part of a qualifying purchase) and ...
How do I return an online item?
Call customer service. If you are unsure of any aspect of returning an item, call or email customer service for the website that you purchased the item from. Or contact the seller directly by email to arrange a return or refund if you have purchased an item from a third-party seller such as eBay or Amazon.
Can Chicos off the rack be returned to Chicos?
If you prefer to return or to exchange your purchase in one of our stores, our sales associates will be happy to help you with your return or exchange at any of our U.S. Chico's Outlet or Chico's Off The Rack stores.
How do I return something to Chicos?
If for any reason, you are dissatisfied with your purchase within 60 days of your original purchase, please contact our Customer Service at 1.888. 855.4986 or internationalorders@chicos.com in order to obtain a Return Authorization Number, which is required in order to process your return.
Is Chicos off the rack the same as Chicos outlet?
In 2017, we launched our first Chico's Outlet website, Chicosofftherack.com, keeping our commitment to must-have fashion at an equally fabulous price. Today, Chico's Off the Rack continues to open new stores in even more convenient locations, offering original Chico's Outlet styles to really sweeten the deal.
Do I have to pay postage to return goods bought online?
You must cover the delivery cost for returning unwanted goods, unless the retailer says it will pay for returns. Some retailers offer free returns labels, so you don't have to pay to return. We recommend you get proof of postage, just in case the retailer later disputes you've returned your goods.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Are return labels free?
Return labels cost nothing unless they're used Besides wasting paper, including return labels in your packages costs nothing if your customers never use them.
How do I find my chicos style number?
You can find your Chico's Rewards+ number on the back of your Chico's® catalog or on your receipt.
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
Do Chicos gift cards expire?
Chico's Gift Cards and eGift Cards do not expire and have no fees. Please safeguard your Chico's Gift Card or eGift Card number and PIN. The bearer is responsible for its loss, damage or theft. For lost, damaged or stolen Gift Cards or eGift Card numbers, please contact Customer Service.
Does Chico's have free shipping?
**** Chicos provides FREE 2 Day Shipping by ShopRunner to ShopRunner members with online purchases of $50 or more.
Do Chicos Passport members get free shipping?
Full status Passport Members automatically receive free Standard Parcel Post shipping (estimated 4-10 days for delivery) on deliveries within the continental U.S. for all purchases made on chicos.com .
Where is Chico clothing made?
Chico's FAS is an American women's clothing and accessories retailer founded in 1983 on Sanibel Island, Florida. The company was founded by Marvin and Helene Gralnick and is headquartered in Fort Myers, Florida....Chico's FAS.TypePublicWebsitewww.chicosfas.com12 more rows
How often does Chico's have sales?
The day after Thanksgiving is a great time to look for bargains at Chico's. Discounts are often between 50% and 60%. After Cyber Monday, Chico's continues with The Twelve Days of Chic sale. Each day brings a new offer.
How to return a package to Shoprunner?
If you prefer to send your return by mail, please affix the Prepaid Return Shipping Label that we provided, along with your invoice, to the box and drop off your package in the U.S. mail. If you don't have a Prepaid Return Shipping Label, visit our Returns Portal where you can download and print a prepaid return shipping label. Please note that when we receive your return, we'll deduct $7.00 USD from your refund for handling fees. ShopRunner members enjoy free return shipping on all their orders placed with ShopRunner. If you prefer to use the carrier of your choice and create your own label, we recommend using a traceable and insured form of delivery.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Is merchandise considered a final sale?
Merchandise marked "final sale" is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment.
Does Shoprunner have free shipping?
ShopRunner members enjoy free return shipping on all their orders placed with ShopRunner. We take care of the return shipping so you can enjoy the shopping. A small number of retailer partners charge a restocking fee on a select group of items. For detailed information, always check the product page before placing an order. Offer excludes items being sold to benefit charity, gift cards, previously purchased merchandise, clearance and final sale, Non-Chicos branded items, taxes and shipping.
What if I Can’t Meet Chico’s Return Requirements?
Given that the item isn’t in its original state or you don’t have a bill, all is not lost. Chico’s might give you a refund under the following conditions:
How long does it take to return a Chico watch?
If you’re not satisfied with the product, return it within 60 days of the date of purchase. Chico’s return policy defines strict rules regarding the return of certain items for personal use. To send back watches, intimates, swimsuits, and hosiery—socks and stockings, ensure that: Original ticketing is attached.
How long does it take to get a refund on a product?
Without a bill, you may get a refund of up to $250. To do so, return the item within 90 days of the date of purchase. The amount will correspond to the product’s lowest price from promotions, sales, and discounts.
Does Shoprunner charge shipping?
Once the company receives the return, it will lower your refund for seven bucks to charge handling fees. If you use ShopRunner for orders, you don’t pay shipping costs.
Can you return items to Chico's?
You are free to return products to a store of the same type. Returning the item from a full-price shop (or website) to an outlet or Chico’s Off the Rack store—or vice versa— won’t do.
Can you return Chico products?
Chico’s return policy entitles you to return most of the company’s products if they don’t perform well. Note that some items aren’t eligible for a refund or an exchange, and they fall into the following categories: As-is. Final sale. Gift boxes. Gift cards, unless demanded by the law.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
How to contact MyChacos?
If you have any questions or concerns about your MyChacos purchase, please contact our customer service team at 1-888-211-9211. The online return process will require a printer, as you are provided a PDF to download that includes a shipping label and return document.
How long does it take to cancel an exchange order?
Exchange orders will be cancelled after 21 days if not received. Start Your Return.
Do you keep a copy of return documentation?
Please keep a copy of return/exchange documentation for tracking purposes .
How to check on Chicco return?
If you would like to check the status of your return, please contact Chicco USA Customer Service at 1-877-424-4226.
How long does it take to return a Chicco product?
If you need to make a return, we accept returns of purchases from ChiccoUSA.com within 30 days after purchase
How to contact Chicco USA?
Please contact Chicco USA Customer Service to obtain a Return Authorization. You may email us or call us at 1-877-424-4226. Without a Return Authorization, we cannot accept any returned merchandise.
How long do you have to return a gift?
Gift Returns: If you received your item as a gift, you have 30 days to return your item. You must include the original packslip or other proof of purchase. Upon receipt of your merchandise return, you will receive a merchandise credit to our online store.
Is Chicco USA responsible for shipping?
Return Fees: Customer is responsible for all return shipping fees. We recommend you use a carrier with tracking capability such as FedEx or UPS. Chicco USA is not responsible for merchandise which is lost or stolen in transit.
How much is the service charge for NSF checks?
A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
What does 98 mean on a special savings?
Merchandise prices ending in .98 indicate final sale or Special Savings items .
Can you return items from Chico's?
Merchandise purchased in an outlet store, in a Chico’s Off the Rack store or on an outlet website may only be returned in such locations. Merchandise purchased in a full-priced store or on a full-priced website may only be returned in such locations. Purchases must be returned in the country of original purchase.
Need A Different Size Or color?
- If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed o…
Returned Check Policy
- A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Price Adjustment Policy
- We will adjust the price of an item on a one-time basis if the price decreases within 14 days of original purchase and if you present your original receipt in-store for an in-store purchase. Price adjustments will be made in the original form of payment. Online or catalog purchases are not eligible for price adjustment in our stores; additional exceptions apply.
Final Sale
- Merchandise marked final sale is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. Merchandise prices ending in .98 indicate final sale.
Need A Different Size Or color?
- If you need to exchange an item for a different SIZE or COLOR within 60 days of your original purchase, simply circle the item(s) on your packing slip that you wish to exchange and indicate the size/color you prefer. Merchandise sent to us for exchange must be unworn and unwashed or defective. Your new merchandise will be shipped out as soon as the return is received. Or, if you …
Prefer A Different item?
- If you wish to exchange an item for a different item within 60 days of your original purchase, you may call 1.855.300.7580 to place your order with one of our Sales Consultants. After placing your re-order, you can then make your return as outlined above.
Returned Check Policy
- A service charge of $25 or the maximum permitted by law will be assessed for NSF checks. The amount of the check and service charge may be collected via electronic debit or bank draft drawn from your account.
Final Sale
- Merchandise marked final sale or Special Savings is sold "as is" and may not be returned or exchanged and is not eligible for price adjustment. Merchandise prices ending in .98 indicate final sale or Special Savings items.