Full Answer
What is Myprotein's returns policy in Australia?
We offer Free, Australia-wide returns on all clothing items purchased on au.myprotein.com. Please ensure that when you receive an item that you take reasonable care of it when trying it on and please ensure that any security seals or tags are still intact.
How long do I have to return an item?
To receive a refund or a replacement, you must return the item in the same condition you received it and within 14 days from the day on which you received the item. Please accept our apologies if you have received an item that is damaged or faulty.
How do I contact Myprotein customer service?
Please contact our customer service representatives on+44 (0) 161 8131487, via your account or by post at Customer Service Department, Myprotein, Meridian House, Gadbrook Way, Gadbrook Park, Rudheath, Northwich, Cheshire, UK, CW9 7RA.
What is your returns policy for faulty items?
Our Returns Policy for faulty items upholds your statutory rights. We apologise if you have not received your item. This is not common and we want to resolve this as quickly as possible for you.
Can I return protein powder?
Whether you've eaten part of a protein bar or used a few scoops of that pre-workout powder—you can still return your product as long as all paperwork and accessories are included.
Can I return protein to my protein?
To receive a refund or replacement, you must return the item in the same condition you received it in and within 14 days from the day on which you received the item.
How do I cancel a myprotein order?
If you want to try and cancel so that a new order can be placed, then you'll need to log-in to your account. Select the order you wish to cancel and you'll see that you can choose to cancel individual items or the whole order. We'll send you an email within an hour to let you know if the cancellation worked.
How do I contact myprotein India?
Toll free number: 18001028580. Available from 10am to 6pm Monday to Saturday.
How do I get my money back from myprotein?
If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund.
Do you have to pay to return my protein?
Please note that we can only refund the postage costs for returning an item where: we sent you the wrong item, or the item is damaged or faulty; or where you are returning a substitute or replacement item which you do not want to keep. We will not refund postage for items found to be in good working order.
How long does Myprotein take to refund?
3 to 5 working daysWe will notify you via email when we have processed your return. All successful returns will be credited to the original payment method. Please note refunds may take 3 to 5 working days (Monday to Friday, excluding bank holidays) to show in your account.
Is Myprotein good quality?
Rated and Ranked. Labdoor is an independent company who tests and grades sports nutrition products so that consumers can make better educated choices concerning their health and wellbeing. Myprotein holds the #1 spot for value and #2 spot for quality in the protein category with our Impact Whey Isolate.
Why does Myprotein take so long to deliver?
Delivery. Due to unprecedented demand and ensuring our staff remain safe as we process your orders, we are running a little behind. Our warehouse team are working hard to ensure you receive your essentials as soon as possible but please expect a 48-hour delay to the dispatch of standard delivery orders.
Is Myprotein Indian brand?
Myprotein is a British online retailer based in Cheshire, UK that manufactures sports nutrition products and gym clothing, including supplements, protein powders, vitamins and high-protein foods and snacks. It is a subsidiary of The Hut Group.
Is Myprotein made in India?
For Myprotein, its Protein Dosa is the first product where it had used ingredients sourced from India, such as its black gram dal flour and rice flour. The final product is also manufactured in India.
Is Myprotein halal?
Are your products Halal / Kosher? At present, none of our products can be classified as Kosher. Our range of vegetarian products are Halal suitable.
Can you return the protein works?
Once a customer purchases a product which has been purchased directly from our website it is backed by our 365 day returns policy, this means that customers have up to 365 days to return the product to us.
Where do I send Shein returns to?
Sign into your SHEIN account.Find the order in My Orders, click the "Return Item" button.Select the item(s) you would like to return, indicate the reason, and submit.Select return method: return by USPS or UPS return label. ... Mail out the package at your nearest USPS or UPS location.
How long does myprotein take to ship?
ServicePriceInformationPremium$19.99Order before 4pm EST for delivery in 1-2 working days During busy period's some Premium/Express delivery services may be temporarily unavailable.International$19.99Expected shipping in 10-14 business days, please allow 30 business days to arrive as this can differ by country2 more rows
Does the protein works ship to Canada?
Please note that we no longer accept orders to the U.S, Canada or Australia on this site. If you wish to purchase and receive a delivery in these locations, you can do so through our U.S site, which is located here.
Does Myprotein Give Full Refunds?
Yes, Myprotein gives full refunds to eligible customers returning products that are unopened, unused, and undamaged. Refunds are only given to cust...
Can I Return Myprotein Products After Use?
No, the company will not accept returns of used products.
How Long do Myprotein Refunds Take?
Refunds from Myprotein can take anywhere from seven business days to 30 days. Usually, this depends on the season as businesses can become overwhel...
Returns Policy
Our Returns Policy forms are part of, and must be read in conjunction with, our Terms and Conditions of Sale. We reserve the right to change this Returns Policy at any time.
Returns
You have 14 days to cancel your order which begins the day your item has been received.
YOUR RIGHT TO CHANGE YOUR MIND
We've all done it, ordered something and then realised later that it is no longer needed.
WRONG ITEM RECEIVED
We apologise if you have received the wrong item by mistake. This is not common and we want to resolve this as quickly as possible for you.
DAMAGED OR FAULTY ITEMS
Please accept our apologies if you have received an item that is damaged or faulty. We understand how frustrating this can be and want to resolve this as quickly as possible for you.
ITEM NOT RECEIVED
We apologise if you have not received your item. This is not common and we want to resolve this as quickly as possible for you.
WHAT TO DO TO RETURN YOUR ITEM TO US
Contact us through your account via our online message centre or call us on +44 (0) 845 094 9889
RETURN OF REPLACEMENT GOODS
If an item you ordered was found to be faulty and we replaced it, you have the right to cancel your order in respect of the replacement product within 7 working days starting on the day after you received the replacement item and receive a refund.
COST OF RETURNING ITEMS
Please note that we can only refund the postage costs for returning an item where:
SELF SERVE RETURNS
To arrange a return in the UK simply log into your account and view your orders using the link below, select your order and click the return button where you will be guided through the returns process.
POST YOUR RETURN
Once you have processed your return online, you have a further 14 days to return your item (s) to us. Fore more information please click the link below.
WE'LL DO THE REST
We will notify you via email when we have processed your return. All successful returns will be credited to the original payment method. Fore more information please click the link below.
