Can you cancel Oura Ring?
You can cancel or renew your Membership at any time by logging in to My Account. There is no option to "pause" an Oura Membership. If you decide to cancel, Oura Membership benefits and services will remain accessible until the end of the free trial or the current month's payment cycle.
What happens if my Oura Ring doesn't fit anymore?
With the purchase of an Oura Ring, you'll be sent a complimentary sizing kit to help you find your best fit. If due to some error you did not receive a sizing kit as part of your original purchase, please send us a message here.
Does Oura have a warranty?
What is Oura's warranty policy? Oura will repair, replace, or refund any damaged rings in cases where that damage is the result of a defect in our material or workmanship. This warranty does not cover normal wear and tear, including scratches and dents caused by handling, or consumable parts, such as batteries.
What if I lose weight and my Oura Ring is too big?
You may return your fully functional Oura ring for any reason (re-size, etc.) within 30 days of the original order for a full refund or exchange. We do currently not have any sort of programs in place for re-sizing over longer-term periods, eg. if you lose/gain weight.
Can Oura Ring be returned?
You may return or exchange your fully functional and undamaged Oura Ring for any reason within 30 days of receipt of your original order (i.e., the day you receive your ring in the mail) for a refund or exchange.
Do fingers get fatter with age?
After years, fingers and/or knuckles usually get bigger. It's best to have your ring resized while you can still take it off.
Is Oura Gen 3 worth it?
It has a ton of sensors that are mostly very accurate, plus it's small and very easy to wear. If you want an Oura ring, the Gen3 still works fine. But I understand why people are feeling frustrated. The ring looks basically the same as the Gen2.
What is the lifespan of Oura Ring battery?
The Good. Some aspects of the Oura are interesting. The ring's battery lasts about seven days, much longer than devices, like the Apple Watch, that need to be recharged every other day.
How do I replace my Oura Ring?
Set Up a New RingDownload the Oura App from the App Store (for iOS) or Google Play (for Android)Unbox the ring and charger.Plug the charger into a USB power source, such as a laptop or supporting power brick. ... Put your ring on the charger. ... Pair the ring to your phone or device.More items...
Can I shower with my Oura Ring?
What's more, the Oura Ring is waterproof up to 330 feet (100 meters), which means you can bathe, wash dishes, and even swim with it on.
Is Oura Ring real gold?
The third-generation Oura ring is made of titanium and comes in four finishes: black, gold, silver, or stealth (matte black). The silver and black versions cost $299, while the stealth and gold versions are $399.
Does the Oura Ring scratch easily?
The Oura Ring may get scratched and can itself scratch softer metal jewelry or other objects in close contact with the ring, such as phone covers made of gold, silver, or aluminum. Some ceramic phone covers with a soft coating may also get scratched. Don't leave the ring exposed to heat for extended periods.
Does the Oura ring scratch?
The Oura Ring may get scratched and can itself scratch softer metal jewelry or other objects in close contact with the ring, such as phone covers made of gold, silver, or aluminum. Some ceramic phone covers with a soft coating may also get scratched.
How can I contact Oura?
The Oura App can be used to contact our team as well....Submit a Request in the Oura AppGo to the menu. in the upper left-hand corner of the Home. tab.Tap Help > Contact Us.Select an option for Request Type.In the text box, please describe the issue or question you'd like assistance with, then select Submit.
Is the Oura ring waterproof?
What's more, the Oura Ring is waterproof up to 330 feet (100 meters), which means you can bathe, wash dishes, and even swim with it on. The Oura Ring features advanced sensor technology that's dependent on a snug fit for accuracy.
How do I recycle Oura ring?
You can recycle an Oura Ring according to the electronic waste instructions in your local area.
How long does it take to return a Oura ring?
Our mission is to ensure that each and every member of our Oura Community is fully satisfied with their experience, so for whatever reason, you may return your fully functional and undamaged Oura Ring within 30 days of receiving your original order (i.e., on the date of delivery) for a full refund or exchange. Shipping and handling charges are not refundable. Original orders are limited to one change in ring size or color. This means you can return your original ring once for a refund, or exchange it once for a size or color change.
How to find your order number on Oura?
To track down your order number, you can log in to your My Account portal located in the footer of ouraring.com, or trace back to the order confirmation email sent your way immediately after purchasing or receiving Oura as a gift.
Can you return a charger separately?
If you purchased a charger separately and would like to return or exchange it to match a different ring size—keep in mind that charger returns and exchanges follow the same protocol as Oura Rings. You can follow the same steps shared above.
Can I exchange my ring for a new one?
A direct exchange for a model in a different price range is not possible at this time. In this case, you’ll need to return your ring for a refund, then proceed with a new purchase. Steps outlined beneath 'How do I return or exchange my ring?' above can guide you in how to start a return.
Can I send an exchange ring to another country?
If you’re looking to send an exchange ring to a different country, you’ll need to return the original ring and place a new order. Steps outlined beneath 'How do I return or exchange my ring?' above can guide you in how to get started.
Can you return a ring set?
You can use any other suitable packaging to return your ring set—as long as the device is properly protected and kept secure while in transit.
Can you return a Oura ring?
According to Oura’s return policy, we allow only one return or exchange per original order. This means you can return your original ring once for a refund, or exchange it once for a size, model, or color change. Size, model, and color changes cannot be made after one exchange has already been completed. A return for refund after an exchange has ...
When will Oura ring arrive?
December 10, 2020. The holiday season is in full swing, and there’s no better time to give friends and family the gift of good health. So, if an Oura Ring is part of your gift-giving plans, and you’d like it to arrive by Dec. 25, we recommend placing your order by Dec. 14 to account for shipping. —.
How long does it take for a Oura ring to arrive?
Once your gifter has confirmed your ring size, your Oura Ring should arrive within a week.
Can you return Oura rings?
If you’d like to return or exchange your gifted Oura Ring, please submit a request to our team. To initiate the return or exchange process, all you’ll need is the order number associated with the original purchase, which you can get from your gifter.
How long does it take to return a Oura ring?
You can return a fully functional and undamaged Oura product for any reason within 30 days of receipt of your original order for a full refund or exchange. Original orders are limited to one change in ring size, colour, model, or return for a refund. Follow these steps for returns:
Where does Oura ship?
Oura ships worldwide. For a complete list of countries, visit the “Shipping FAQs” section of the website. Locations include Canada, the United States, Australia, and more.
How long does a Oura ring battery last?
On average, the Oura Ring battery lasts 4 to 7 days. When it is time to charge the ring, the Oura app provides a helpful reminder when the battery is low.
How much does a Oura ring weigh?
The Oura Ring is lighter than a conventional ring. It only weighs 4-6 grams and has a battery life of up t o one week. Lastly, the Oura Ring is durable and water-resistant. It is made from scratch-resistant, durable titanium with a diamond-like carbon coating.
What is Oura used for?
Oura has helped companies, research institutes, sporting teams, governments, and more, promote and monitor health and wellness across their organizations.
Why wear Oura ring?
The Oura Ring is tailored to the individual. Therefore, the more you wear the ring, the more accurate the scores will become each day. It’s recommended to wear the Oura Ring day and night for maximized results and insights.
Which is better, Oura Ring or Oura Ring?
The Oura Ring is better suited for those looking for more data and detail. It offers a breakdown of sleep stages (deep, light, and REM) and generates an overall sleep score based on heart rate, breathing, and temperature. It also provides insights into sleep efficiency, restfulness, and records total sleep time and time spent in bed .
