Return Policy You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
Full Answer
What is Patagonia's return policy for returns?
Returns received more than one year after the purchase date will be refunded with a Patagonia merchandise credit. To begin the return process, visit our Returns page. You will need your order number and email to begin the online return process.
How long does it take for Patagonia to exchange a product?
Exchanges, Returns and Repairs. At Patagonia, our business is building the best product. If what you've got isn't working for you, we want to help. Choose an option below to get started. (Please note that due to high volume it may take 2–3 weeks to process your return, and up to 12 weeks for your repair.)
Can I return my wine or cider back to Patagonia?
Do not mail any wine, cider, or sake back to this address. Please be sure to ship the package with a carrier that can provide tracking and insurance. Patagonia cannot issue refunds for items lost during return shipment if proof of tracking is unavailable. Refunds will be provided in the form of payment.
Is Patagonia a sustainable clothing company?
Patagonia is a widely known sustainable clothing company, it was founded in 1973 in the US. Although the company provides the highest grade clothing but still, have you ever bought anything from the company and felt a need to return it?
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What is the return policy for Patagonia?
You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
Can you return worn Patagonia?
We are not able to accept Patagonia Provisions or Worn Wear returns on Patagonia.com.
Do you need a receipt to return at Patagonia?
If you can provide a receipt or other proof of purchase, we will refund the amount paid in the form of a Patagonia Gift Card. Without proof of purchase, you will be issued a Gift Card for the last known sale price of the item.
What is Patagonia's ironclad guarantee?
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
How long is Patagonia return policy?
Per our Good Food Guarantee, if you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for replacement or refund. Returns are accepted within 90 days of purchase.
Can I exchange sizes at Patagonia?
Through our online exchange process, you'll order the new size/color at no charge and get a free return shipping label. We reserve exchange orders for 14 days.
Does Patagonia run small?
Patagonia sizing is mostly true to size. However some items - notably shorts and trousers - are cut larger than a usual size, so if in doubt consider going a size down. Helpfully, the label also adds a guide to how a garment is designed to fit, on a scale from form-fitting to relaxed.
How do I get a Patagonia return label?
Visit our Returns page....How to Send Back Your ReturnWe recommend using our $5.00 return shipping label which includes tracking and insurance. ... After completing this process, you'll be provided with a printable version of the return shipping label along with a packing slip to include in your package.More items...
How long does a Patagonia exchange take?
Return processing typically takes 7-10 business days...
What is Patagonia warranty policy?
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
How do I replace my Patagonia jacket?
Reach out to Customer Service (see the bottom of this page) if you'd like us to send you some. Visit a Patagonia-owned store, where our knowledgeable staff can perform minor fixes on-site or guide you through self-repair.
How does Patagonia ironclad work?
Through their "Ironclad Guarantee" program, Patagonia backs every product that they make. That means that if you're not satisfied with one of their products at the time you receive it, or if one of their products does not perform to your satisfaction, you can send the product to Patagonia for a repair or replacement.
What is Patagonia worn wear?
"Worn Wear is a set of tools to help our customers partner with Patagonia to take mutual responsibility to extend the life of the products Patagonia makes and customers purchase. The program provides significant resources for responsible care, repair, reuse and resale, and recycling at the end of a garment's life."
Is Patagonia repair free?
Patagonia will repair all our gear, covered by our Ironclad Guarantee, free-of-charge. Once your repair is complete, we'll ship your item back to you with the return shipping costs covered by us. Please note, if your garment is not sent in freshly wash, you may incur a laundering fee.
Can you return Patagonia for free?
Ironclad Guarantee We'll repair your gear and ship it back to you for free.
How good is Patagonia warranty?
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Return Policy
You are welcome to return anything that was ordered from Patagonia.com...
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International Shipping Information
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Store Returns
Patagonia stores are happy to accept your returns or help out with an exchange...
How do I return a gift?
Not quite what you wanted? You can return any Patagonia item you received as a gift...
