If you are attempting to return an item to Patagonia without a receipt, you will be entitled to a refund, but only in the form of a merchandise credit. If you don’t have a receipt or proof of purchase, please keep in mind that Patagonia can only refund returns with an electronic gift card for the latest sale price.
Full Answer
What is Patagonia’s return policy for gifts?
You will be issued a Patagonia merchandise credit for the last known sale price. If you can provide a receipt or other proof of purchase, we will refund what you paid in the form of a merchandise credit. Most gift returns can be initiated online.
How long does it take for Patagonia to exchange a product?
Exchanges, Returns and Repairs. At Patagonia, our business is building the best product. If what you've got isn't working for you, we want to help. Choose an option below to get started. (Please note that due to high volume it may take 2–3 weeks to process your return, and up to 12 weeks for your repair.)
How do I find a Patagonia store near me?
To find a store near you, use our Store Locator and look for the Patagonia-owned stores in orange. Please bring the invoice/packing slip that came with your order and original form of payment (credit/debit card) if available.
How do I return an item purchased from an authorized dealer?
Authorized dealers that appear in black on the Store Locator will not be able to process your return unless you purchased the item from them originally. We will always accept returns on behalf of our authorized dealers. Simply use our Return Form or visit a Patagonia-owned store.
Can you return to Patagonia without a receipt?
If you can provide a receipt or other proof of purchase, we will refund the amount paid in the form of a Patagonia Gift Card. Without proof of purchase, you will be issued a Gift Card for the last known sale price of the item.
Can I return or exchange without receipt?
What if I don't have the receipt? If you can't get hold of the receipt and you're taking an item back simply because you don't like it, the retailer is under no legal obligation to give you a refund – but the retailer may offer you an exchange or a credit note.
What is Patagonia exchange policy?
You are welcome to return anything that was purchased from Patagonia—both new and sale items. Although there is no set time limit, we ask that returns for fit or color be made in a timely manner and that items be kept in new condition with tags attached.
How many days do I have to return Patagonia?
Per our Good Food Guarantee, if you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, you may return it to us for replacement or refund. Returns are accepted within 90 days of purchase.
How can I get proof of purchase without receipt?
Other types of proof of purchase include:credit or debit card statement.a lay-by agreement.a receipt or reference number given for phone or internet payments.a warranty card showing the supplier's or manufacturer's details and the date and amount of the purchase.More items...
Can a store tell if an item was purchased there?
In most cases a bar code does not provide information concerning where a product was purchased. The most common bar code is the UPC code, found on all packaged goods at grocery stores. It only identifies the product (first five digits) and the company (second five digits).
Can I exchange Patagonia for different size?
Through our online exchange process, you'll order the new size/color at no charge and get a free return shipping label. We reserve exchange orders for 14 days.
Is Patagonia worn wear returnable?
We only issue a credit for functional used gear that is within the Worn Wear program guidelines, and we do not return any items that we receive back to the customer for any reason.
How good is Patagonia warranty?
We guarantee everything we make. If you are not satisfied with one of our products at the time you receive it, or if one of our products does not perform to your satisfaction, return it to the store you bought it from or to Patagonia for a repair, replacement or refund.
Does Patagonia run small?
Patagonia sizing is mostly true to size. However some items - notably shorts and trousers - are cut larger than a usual size, so if in doubt consider going a size down. Helpfully, the label also adds a guide to how a garment is designed to fit, on a scale from form-fitting to relaxed.
Are Patagonia repairs free?
Patagonia will repair all our gear, covered by our Ironclad Guarantee, free-of-charge. Once your repair is complete, we'll ship your item back to you with the return shipping costs covered by us. Please note, if your garment is not sent in freshly wash, you may incur a laundering fee.
What is Patagonia worn wear?
"Worn Wear is a set of tools to help our customers partner with Patagonia to take mutual responsibility to extend the life of the products Patagonia makes and customers purchase. The program provides significant resources for responsible care, repair, reuse and resale, and recycling at the end of a garment's life."
Can I exchange an item without a receipt at Mr price?
DO I NEED A RECEIPT FOR A REFUND OR RETURN? Due to theft and looting that has taken place, no items will be exchanged or refunded without an original till slip or e-docket as proof of purchase.
Is it possible to get a receipt reprinted?
Most companies keep copies of receipts, but it is best to contact the store to see if a reprint is possible. If you have a lost receipt, your best plan of action probably is to contact the place that gave you the original copy and see whether the store can reprint the receipt for you.
Can you return something without a receipt at Target?
If you don't have the proof of purchase (examples include receipts, digital barcodes, packing slips), you may receive a refund in the form of a merchandise return card. When returning an item purchased from a Target Plus™ Partner, you must provide the proof of purchase.
Can you return something without a receipt Primark?
Please note Primark does not offer postal exchanges or refunds. Can I get a refund or exchange on an item without a receipt? To obtain a refund or exchange a till receipt is needed, the item must be in a saleable condition with all tags attached and it must be within 28 days of purchase.
How do I return a gift?
Not quite what you wanted? You can return any Patagonia item you received as a gift...
Does Patagonia accept returns?
Patagonia stores are happy to accept your returns or help out with an exchange...
How long can you return a Patagonia item?
Patagonia doesn’t have a defined return time frame. You can return products at any time, but items returned more than one year after the purchase will be refunded with a Patagonia merchandise credit.
How long does it take for Patagonia to process a return?
Before the COVID-19 outbreak, Patagonia processed all returns within a week of receiving the items at the warehouse. Although the company kept the customer-centric approach during the pandemic and lockdowns, you can expect delays because of the new safety protocols. It might take up to three weeks to process your return or 19 weeks if you shipped the item for repair.
What to bring to a shipping company?
Bring the invoice or packing slip shipped with your order (if available, bring the original form of payment too)
How much is a return shipping label?
The $5 return shipping label will be deducted from your refund total. If you don’t have the order number, follow these steps:
Can you return a Patagonia product?
You can return unwanted or defective products via mail or to any Patagonia store. Returns are possible to authorized dealers but only for the items you purchased from them originally.
Does DoNotPay return items?
DoNotPay has many different areas of expertise—helping you return your faulty items is only one of them.
Can I Return Patagonia Items I Received as a Gift?
Yes—you can return any gifts from Patagonia for merchandise credit. You can use credits:
Does Patagonia accept returns?
Patagonia stores are happy to accept your returns or help out with an exchange!
Can you return Patagonia merchandise to authorized dealers?
Authorized dealers that appear on the Store Locator will not be able to process your return unless you purchased it through them originally. We will always accept returns on behalf of our authorized dealers. Simply use our Return Form or visit a Patagonia-owned store.
Can you refund a Patagonia gift card?
If you can provide a receipt or other proof of purchase, we will refund the amount paid in the form of a Patagonia Gift Card. Without proof of purchase, you will be issued a Gift Card for the last known sale price of the item.
Can you return a Patagonia item?
You can return any Patagonia item you received as a gift for merchandise credit . Merchandise credits can be used at Patagonia.com, in Patagonia-owned retail stores, at WornWear.com or through Customer Service.
Does Patagonia give a credit for gift returns?
Please remember to include the proof of purchase with your gift return. Items returned without proof of purchase will be issued a Patagonia merchandise credit for the last known sales price.