Return Policy
- OUR RETURN POLICY. We wish everybody fell in love with their rug as soon as it was unrolled. ...
- START A RETURN. Email Customer Service At CS@PaylessRugs.com. ...
- TIPS FOR AN EASY RETURN. ...
- NON RETURNABLE ITEMS
- SHIPPING DAMAGE OR DEFECTIVE GOODS. ...
- INCORRECT ITEM SENT. ...
- CREDITS. ...
- REFUSAL OF DELIVERY
- FREIGHT DELIVERIES. ...
- WARRANTIES. ...
Full Answer
What is Payless’s return policy?
You can return Payless product for any reason within 30 days of the original purchase date and receive a full refund for the purchase price, plus applicable sales tax. Please return your item (s) in the original packaging.
Why shop with Payless rugs?
Shop with us and get peace of mind knowing that Payless Rugs is an authorized dealer of the top name-brand, high-quality area rugs on the market. We work directly with each rug manufacturer to guarantee that you're getting authentic, top-quality area rugs fresh from the factory floor and shipped directly to your door.
How do I ship my return to Payless?
You can ship your return to Payless.com using the U.S. carrier of your choice, tracking is recommended and can be provided by USPS, FedEx, or UPS. You will need to pay for the shipping of your return item (s) back to Payless.com.
How long does it take for Payless to process my return?
Please allow 7 to 10 business days for us to process your return and credit your original form of payment. You can ship your return to Payless.com using the U.S. carrier of your choice, tracking is recommended and can be provided by USPS, FedEx, or UPS.
How to contact Payless Rugs?
Start looking for the next beautiful rug for your home using our Rug Finder. If you have questions or comments we are a phone call away at 1-866-784-7123.
When was Payless Rugs founded?
Payless Rugs was founded in 2002 with one goal in mind: provide shoppers an online outlet to find high-quality area rugs and home decor products at the lowest prices possible, all while delivering first class customer service.
