pc connection return policy

by Elias Sipes Published 2 years ago Updated 1 year ago

PC Connection Return Policy

  • All Returns Are Subject to Manufacturers’ Policies. Return privileges are subject to various manufacturers’ policies.
  • Nonrefundable Charges. Labor, installation services, and shipping charges are nonrefundable. Customer is responsible for...
  • Return Privileges for Non-Defective Items. All non-defective returns authorized by PC Connection,...

Full Answer

Can I return a product without an original receipt or exchange?

NO RECEIPT, NO EXCHANGE. Sales returns are allowed only where the product was purchased. ORIGINAL receipt is needed to process any sales return transaction. NO CASH REFUND. A credit note with a validity of three (3) months will be issued for the returned products.

What is the return policy for no cash refund?

NO CASH REFUND. A credit note with a validity of three (3) months will be issued for the returned products. In cases where the customer’s choice of replacements item (s) is not available.

What is computer connection?

Computer Connection has been the OKC metro’s one-stop-shop for all of your computer needs since 1998.

What items can I return for return?

Consumer items such as tablets, digital cameras, cellular phones, headset will only be permitted for return if the original package (e.g. shrink wrap, blister pack) has not been opened and the devices has not been used. Consumable items such as ink cartridges, ribbons, etc. that have been opened will not be honored for return.


What is the policy of return?

Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. A return policy tells customers what items can be returned and for what reasons, as well as the timeframe over which returns are accepted.

Can you return a gaming PC to Amazon? doesn't accept returns of the following items: Computer laptops, desktops, and Kindles more than 30 days after delivery.

How do I return my online purchase?

Go to the online site where you purchased your merchandise. Find and read the return policy. Most online stores will only accept returns of unused and unopened items. If it is clothing, you must keep the tags on the clothing in order to return the purchase.

Can I return a computer to Best Buy after 15 days?

If you want to return or exchange your purchase, please know that you can return or exchange almost everything within 15 days for a full refund. Simply bring your item(s) to us with all contents and packaging and your proof of purchase, and we will process your return or exchange.

Can I return an opened computer to Amazon?

In most cases, used or open box items purchased from Amazon Warehouse and shipped from can be returned within 30 days of receipt of shipment.

What is Amazon refund trick?

The Amazon refund trick has been around for a few years. You contact Amazon customer service and claim that you have not received the item you ordered or that the item is damaged. Amazon will then issue a refund without requiring you to return the item. So you get to keep the item and its price.

Can you return online orders in store?

Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats. Before venturing out to a store, read their return policy to see if you can return online orders in person and what kinds of requirements you'll have to meet.

Can I return something after 30 days?

Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.

How long do you have to return an online purchase?

When you buy an item online, by law, you have 14 days to return it. And that's 14 days from when it arrives. That's because under the Consumer Contracts Regulations, you have the right to see a product in its actual form (rather than just simply a photograph) before making your final decision.

Can you return an opened computer to Best Buy?

Like-new condition. Items need to be returned in a like-new condition. Items that are damaged, unsanitary, dented, scratched or missing major contents may be denied a return.

What does return within 30 days mean?

"A 30-day return policy" means that if you return the goods to the store within 30 days, the store will give you your money back. If you bring the goods back after 30 days, then it is too late.

Can a laptop be returned?

As long as you have the receipt, getting a full refund should be simple. When you're thinking about making a major tech purchase, such as a laptop, check out the store's return, exchange, and restocking policies before jumping in.

Does Amazon accept returns for motherboards?

You are covered by a 30 day return policy, send the board back. Amazon claims its used products are in working order, that board is damaged and unusable if a pin is broken/damaged.

Can you return a GPU on Amazon?

It doesn't matter. Upon opening or using the item, it will be returned within 30 days of its receipt. They'll also pay for returns shipping charges, if there are any.

Return On Capital Employed (ROCE): What is it?

For those who don't know, ROCE is a measure of a company's yearly pre-tax profit (its return), relative to the capital employed in the business. The formula for this calculation on PC Connection is:

The Trend Of ROCE

When we looked at the ROCE trend at PC Connection, we didn't gain much confidence. Around five years ago the returns on capital were 18%, but since then they've fallen to 12%.

How to notify PCNation of a damaged package?

After refusing to accept delivery of a damaged package, please notify us of the issue within 48 hours via email at or by phone at 1-800-235-4050. . If you do accept delivery of a damaged package, you must: Note the damage on the shipping carrier’s delivery record.

How long does it take to return a defective product?

Defective Product Returns. Most defective products may be returned within 30 days of the invoice date for refund, credit, replacement, exchange or repair at PCNation’s option. After 30 days, product support is provided by the manufacturer per the terms of the manufacturer warranty.

How long does a return credit expire?

Credits issued for returns may only be used for future purchases of product or services. Any return credit issued must be used within 12 months of the date the credit was issued. Any credit or portion thereof not used within the 12 month period will automatically expire.

Can you return a CTO?

Special order and configure to order (CTO) products are non-returnable and may only be returned for repair or replacement to the manufacturer. While PCNation is not able to process returns or exchanges on these products, we are always here to assist in facilitating support calls with the manufacturer.

Does PCNation have a warranty?

All products sold by PCNation are covered under the manufacturer's warranty for defects in workmanship unless otherwise stated. Please contact the technical support or warranty service provider listed in your product documentation for trouble shooting assistance regarding possible defective products and missing parts.

Can you return toner cartridges?

Open software and consumables including, but not limited to, toner and ink cartridges, rollers, paper, ribbons and backup tapes are non-returnable and may only be returned for repair or replacement to the manufacturer.

What are the reasons for connection pricing?

Connection reserves the right to make adjustments to pricing and Products offerings for reasons including, but not limited to, changing market conditions, Product discontinuation, Product unavailability, manufacturer price changes and errors in advertisements. All orders are subject to product availability.

What is a third party resold service?

In addition to these Terms, Client’s purchase of any Third Party Resold Services, which includes software-as-a-service, infrastructure-as-a-service, platform-as-a-service, and any other cloud-based software, applications, services, functions or resources made available for use by Client or its end-users on demand, via the internet, or through a third-party provider’s services, are also governed by the Additional Terms and Conditions for Third Party Resold Services , which form a part of and are hereby integrated into these Terms.

Does Connection make warranties?

Connection makes no warranties to Client and Client hereby acknowledges that Connection makes no warranties in regard to the applicability of all laws and regulations affecting, without limitation the manufacture, performance, sale, packaging and labeling of the Products which are in force within Client’s territory.

Can Connection assign or subcontract?

Connection may assign or subcontract all or any portion of its rights or obligations with respect to the sale of Products or assign the right to receive payments, without Client’s consent. Client may not assign these Terms, or any of its rights or obligations herein without the prior written consent of Connection.

Is an order binding on connection?

Orders; Payment Terms; Interest; Taxes. Orders are not binding upon Connection until accepted by Connection. Terms of payment are within Connection’s sole discretion. Invoices are due and payable within the time period specified on the invoice, measured from the date of invoice. Connection may invoice parts of an order separately.

Does Connection charge shipping and handling fees?

Connection charges shipping and handling fees for every shipment, unless a special promotion or contract term provides otherwise; such cost includes the freight charged by the carrier, packaging, and handling, but does not necessarily equal a direct pass-through of such cost to Client.

Does Connection invoice for parts of an order?

Connection may invoice parts of an order separately. Client is solely responsible for, and will indemnify and hold Connection harmless from, any applicable sales, use or other taxes or federal, state or local fees or assessments associated with the order.

How long is the warranty on PC Express?

All PC Express products carry a standard one (1) year warranty except for the following: External Batteries of Laptops or Smartphones. 6 months. Bundled Items (mice, keyboards, speakers, etc.) 3 months.

How long can you cancel a pre-order?

Otherwise, cancellation is still allowed as long as the item is not yet released to the customer. Pre-Orders. Cancellation is allowed 7 days before the release date or if the order has not yet been processed by the supplier (whichever comes first). Reservation fees and/or down payments are non-refundable.

What is a Job Order Form for PC Express?

A Job Order Form (JO) will be issued by the technician for all defective items. Present the Warranty Slip with the corresponding Job Order Form to claim warranty.

What happens if you cancel an order?

If canceling an item means your order is no longer eligible for a promotion or a quantity discount, your order total will be recalculated, and credit card charges may apply.

How long can you exchange credit notes?

A credit note can be used only in the same branch where it was issued. The exchange of purchased items will be allowed within three (3) days from the date of purchase (e.g. items purchased on January 1 will be permitted to be exchange in full purchase value to another item until January 3).

How long is a connection RMA valid?

Customer will be issued a Return Merchandise Authorization (RMA) which is valid for 10 days.

How long does it take to get a DOA return?

DOA returns that prove through testing not to be defective are subject to a minimum 15% restocking fee. After 30 days, the manufacturer's warranty process must be followed. All packages shipped from GovConnection are inspected prior to shipment. However, from time to time, damage during shipping may occur.

Is GovConnection responsible for lost packages?

GovConnection is not responsible for lost parcels. Return Privileges for Non-Defective Items. All non-defective returns authorized by GovConnection, whether opened or unopened, will be assessed a minimum 15% restocking fee, and must be authorized for return within 30 days from date of receipt.

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