Full Answer
Can I Return my Ralph Lauren order to a Polo factory store?
We cannot accept returns of RalphLauren.com merchandise at Polo Factory Store locations. Returns cannot be made at department and specialty store locations. If your order was purchased online with Klarna, PayPal® or PayPal Credit, you cannot return it in stores.
What is the return policy for Polo Assn products?
U.S. Polo Assn. items purchased from U.S. Polo Assn. stores or other retailers, such as department stores, must be returned to the store where it was originally purchased and are subject to the return policy of that retailer. Items may be returned to our online store using a pre-paid USPS label.
What is the return policy for returned items?
Returned items must be new and in unused condition. To return items for an exchange or refund you must contact us via email or phone within 30 business days of receipt of delivery for an RMA (Return Merchandise Authorization).
What are the returns and restocking fees?
All returns for any reason are subject to a 15% restocking fee. The restocking fee is only waived if there is an exchange for an item of equal or greater value, or store credit. Round trip shipping charges will still apply. Returns are only accepted in their original packaging and in the exact same condition as received.
Can you return Polo factory items?
The Polo Outlet return policy allows you to return Factory Store merchandise. You should provide proof of purchase or a gift receipt to be eligible for a refund or an exchange.
Does Polo have a return policy?
Customers who placed orders may return item(s) within 30 days of the order shipment date or in-store purchase date. Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores.
Does Ralph Lauren give refunds?
Merchandise purchased at RalphLauren.com can be returned to any US Ralph Lauren store. You must have your invoice with you at the time of return. Returns must follow the guidelines in our return policy. Refunds will be made in the form of the original payment.
How do I return an item to Ralph Lauren?
Choose from one of two easy options to start your return for items purchased on RalphLauren.com.Start a return or exchange with my order number and ZIP code.Start a return or exchange through my account.
How long does polo take to refund?
three weeksIt could take up to three weeks for us to receive and process your return. We will credit your original form of payment unless otherwise specified. Merchandise purchased at RalphLauren.com can be returned to any US Ralph Lauren or Polo Ralph Lauren store. You must have your return slip with you at the time of return.
Can you return something to Polo Ralph Lauren without a receipt?
Returns or exchanges may be made at any time with a valid receipt and original tags attached. Returns made without a valid receipt must have original tags attached and will receive merchandise credit.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How can you tell a fake Ralph Lauren Polo?
All Ralph Lauren products have labels under the collar indicating the size. The main collar label contains the Ralph Lauren logo and, to the right, a small tag is sticking out with the size written on it. If there is not a separate size label, the product is likely fake.
Does Ralph Lauren have a warranty?
The Guarantee is also limited to the original, end-user purchaser for 60 days from the date of purchase. To submit a Guarantee request, please contact us at customerassistance@ralphlauren.com or 1 (888) 475-7674 and have information available regarding where and when you purchased your product.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
Is Ralph Lauren a polo?
What is Ralph Lauren? Ralph Lauren Corporation produces brands such as Polo Ralph Lauren, Double RL, Ralph Lauren Collection, and Club Monaco. Ralph Lauren, an American fashion designer, founded the corporation in 1967.
Who does Ralph Lauren use for shipping?
U.S. Postal Service Priority Mailboxes are shipped via U.S. Postal Service Priority Mail. Economy, 2-Business Day, Next Day, and Saturday delivery options are not available. Please allow 5 to 10 business days for delivery. RalphLauren.com is proud to offer shipping to APO addresses.
Can you return clothes to Ralph Lauren?
You have 30 days to exchange your item.
How do I return Polo Assn?
items purchased from U.S. Polo Assn. stores or other retailers, such as department stores, must be returned to the store where it was originally purchased and are subject to the return policy of that retailer. Items may be returned to our online store using a pre-paid USPS label.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
Can I return Polo at Macy's?
Returned items must be in original, saleable condition with original tags. Shipping and delivery fees are non-refundable. Any new or gently used Cosmetic or Fragrance product purchased at Macy's that does not meet your needs will be accepted for return.
How to return watches and fine jewelry?
WATCHES & FINE JEWELRY. Watches and Fine Jewelry must be in perfect condition, with all protective materials, tags and stickers attached. To return watches and fine jewelry, please call 877-639-7934. Enjoy free returns within 10 days of the shipment date.
Can I return my Polo Ralph Lauren order?
Orders placed using PayPal or Klarna cannot be returned to Ralph Lauren or Polo Ralph Lauren stores. PayPal or Klarna orders must be returned by mail via our online returns process, and are not eligible for exchanges.
What is Ralph Lauren's short code?
In the U.S., you may opt out of receiving text message communications on your mobile device by sending a text message with the word “STOP” to short code 89448.
Does Ralph Lauren charge for unsubscribe?
Ralph Lauren does not charge you to unsubscribe. Depending on the terms of your mobile phone contract, you may incur charges for receiving and sending text messages on your mobile device. Ralph Lauren is not responsible for these charges. Message frequency varies per month. Consent is not a condition of purchase.
Does Ralph Lauren maintain credit card information?
Ralph Lauren does not maintain your credit card application. The information you provide in connection with your credit card application is managed solely pursuant to the issuer’s terms of use and privacy notice. We strongly recommend that you review these documents if you apply for a Ralph Lauren credit card.
Is Ralph Lauren responsible for marketing?
Ralph Lauren is not responsible for these charges. You can choose at any time not to receive marketing or other communications from us by following the instructions in the "Your Choices" section below. Please note that you may continue to receive certain transactional or account-related messages from us.
Can you return a carton wet?
Item (s) for return must be unused, in their original packaging, presentable for sale, and with all warranty cards, manuals, etc. Cartons cannot be wet.
Can you cancel a pool factory order?
The Pool Factory™, may at any time, change product pricing which has been erroneously displayed on the website. In the event of an error in pricing, The Pool Factory™ may cancel the orders or remove the items from the order. In the event of cancellation, all associated fees will be either credited to your account or refunded within 30 days. If the merchandise has been shipped, you have the right to pay the difference or return the merchandise. The customer is not entitled to merchandise at an erroneous price.
