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pier 1 return policy online

by Ramiro Huels Published 2 years ago Updated 1 year ago
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Full Answer

Is Pier 1 Imports going bankrupt?

The latest hobbling giant is Pier 1 Imports. While they have not filed for bankruptcy, they have tapped into some resources which are indicative of debt restructuring. Pier 1 Imports has been a major player in the home furnishing industry for years. The first store opened in San Mateo, California in 1962.

How much does Pier 1 Imports pay?

Pier 1 Imports, Inc. pays its employees an average of $12.81 an hour. Hourly pay at Pier 1 Imports, Inc. ranges from an average of $9.39 to $18.32 an hour.

How much do Pier 1 Imports retail jobs pay?

While Pier 1 Imports employees earn an average yearly salary of $40,432, different roles can command different wages. Some of the positions that earn high wages at Pier 1 Imports include assistant manager, sales leader, visual merchandiser, and store manager. A typical assistant manager salary at Pier 1 Imports is $77,198.

What Pier 1 stores are closing?

The Pier 1 Imports store along U.S. Highway 19 is seen Tuesday in Palm Harbor. Pier 1 Imports Inc. is permanently closing all its retail stores in the wake of the coronavirus pandemic. [ CHRIS URSO | Times ] A dozen Tampa Bay Pier 1 Imports locations will shutter when Pier 1 closes all of its stores, but they need to reopen first.

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How do I return items to Pier One?

You can return most items for a store credit within 30 days of delivery....Return shipping costs apply, and the item must be:In its original, undamaged condition.Disassembled, if the item was originally delivered disassembled.In its original packaging.

Is Pier One online the same company?

After acquiring Pier 1's trademark name, intellectual property, data and e-commerce assets, new owner Retail Ecommerce Ventures (REV) is relaunching the retail brand as an online store, according to a Thursday press release.

Will Pier One remain online?

Home decor retailer Pier 1 has officially made a comeback by relaunching its online store after filing for Chapter 11 bankruptcy and ceasing all operations. Its e-commerce store relaunched in October, according to a report by RetailDive. Roughly 540 brick-and-mortar stores and its online operations shuttered last fall.

Who bought Pier 1 online?

Retail Ecommerce Ventures (REV)In June 2020, Retail Ecommerce Ventures (REV) acquired Pier 1 for $31 million. REV, which was founded by former NASA scientist Alex Mehr and serial entrepreneur Tai Lopez, is a holding company that buys distressed iconic brands and revives them as e-commerce businesses.

Does Tai Lopez Own Pier One?

The original offer to purchase Pier 1 was for $20 million, but Tai Lopez paid the premium of $11 million to secure the rights to own the Pier 1 brand.

Who now owns Pier 1?

incubator Retail Ecommerce Ventures (REV)Founded in 1962, the American home furnishings and accessories brand was acquired in 2020 by incubator Retail Ecommerce Ventures (REV). The new Pier 1 team is based in Dallas, Texas.

Are any Pier 1 stores staying open?

It also tried and failed to find a buyer for the business. Because of COVID-19, the chain will be closing all stores still remaining in the United States—not half of their stores, as was announced earlier in 2020.

What happened Pier One merchandise?

Home goods retailer Pier 1 Imports is officially going out of business - after a court approved its bankruptcy application. That now allows Pier 1 to liquidate its retail operations in about 500 stores across the country once they can re-open in the wake of pandemic.

Where does pier one get their products?

According to a recent regulatory filing, the company imported 59 percent of its inventory from China, 17 percent from India and 16 percent from Vietnam — products that largely “feature a significant degree of handcraftsmanship.”

How do I contact Pier 1?

Contact us at support@pier1.com and we'll not only set up the order for you but answer any questions you may have.

Who owns Radio Shack now?

In May 2015, General Wireless Inc., an affiliate of Standard General, bought the company's assets, including the RadioShack brand name and related intellectual property, for US$26.2 million. General Wireless Operations Inc.

Who owns Stein Mart now?

The firm is co-owned by social media influencer Tai Lopez and Alex Mehr, the co-founder of online dating website Zoosk. Lopez said Stein Mart was an attractive purchase because of its devoted customer base and improving e-commerce sales prior to its bankruptcy.

Is Pier One still open in the US?

Pier 1 filed for bankruptcy early on in 2020. It also tried and failed to find a buyer for the business. Because of COVID-19, the chain will be closing all stores still remaining in the United States—not half of their stores, as was announced earlier in 2020.

Where does pier one get their products?

According to a recent regulatory filing, the company imported 59 percent of its inventory from China, 17 percent from India and 16 percent from Vietnam — products that largely “feature a significant degree of handcraftsmanship.”

Can I still use my Pier 1 Gift Card?

You can no longer use your Pier 1 Credit Card, but a new Pier 1 Credit Card and Rewards program is in development and will be available soon. Can I still use my Pier 1 gift card? No, unfortunately, all Pier 1 gift cards and store credits issued before September 1, 2020, will not be honored on our site.

Who owns RadioShack now?

Retail Ecommerce VenturesRadioShack was purchased in 2020 by Retail Ecommerce Ventures, which buys bankrupt companies, including Pier 1 Imports, Modell's Sporting Goods and SteinMart, hoping to bring the brands back to life in some form.

The Pier 1 Return Policy Sorted Out

Based on the Pier 1 return policy, you can return the vast majority of the products and get a store credit as long as you send them back within 30 days of delivery. You should wait up to 21 days before reaching out to customer support to check the return status.

How To Return a Pier 1 Product

As Pier 1 operates online only, there are no in-person returns. Mail returns are possible, but to initiate a return/exchange and receive further instructions, you will have to reach out to the customer service team, either:

Use DoNotPay and Make Your Return Process Stress-Free!

If you find the Pier 1 return policy burdensome and want to start a return process without the frustration of having to deal with the company directly, we can help you by sending a custom return request letter. You only need to follow these steps:

What Other Companies Can We Help You With?

DoNotPay can also assist you with returning products to other sellers, such as:

What Is the Pier 1 Refund Policy?

According to the Pier 1 return policy, the company usually issues a refund in up to seven business days upon processing the return.

How Can DoNotPay Help You Get a Refund?

After you have returned the faulty product, it might take some time for the company to issue a refund.

Need Help With Anything Else? Your Robot Lawyer Will Provide!

Aside from sending return request letters to a myriad of companies in your stead, we can also help you get refunds from airlines, earn off robocalls, appeal parking tickets, protect your intellectual property, claim insurance and warranty, and so much more!

Orders

We offer two secure ordering methods so that you can choose the option that works best for you.

Payment Methods

All major credit/debit cards (American Express, MasterCard, Visa, and Discover) Please keep in mind that fraud checks may occur. For security purposes, we may verify the address details with a third-party fraud check company. If there is a security concern, we may ask for additional information in order to process the order.

Return Policy

Due to COVID-19 return processing times are taking longer than normal. Please allow us 14-21 days to process your return before contacting customer support regarding the status of your return. Thank you for your patience.

Under New Management

As of September 1, 2020, Pier1 is now under new management. We will not be able to provide any information regarding orders placed prior to this date.

VIP Member Benefits

Pier 1 Rewards members enjoy complimentary shipping and returns on thousands of products indicated by the rewards logo.

What Our VIP Members Are Saying

"It’s the ultimate shopping experience! I love getting discounts on everything on-site and having access to new styles. It has paid for itself after my 1st purchase!" -- Shaon

When are my membership fees due?

You can choose between monthly or annual billing, starting from the date of your first Pier1 purchase after signing up.

What are the costs for a Pier 1 Rewards Program membership?

The Pier 1 Rewards Program is only $9.99 for a monthly membership or $69.99 for an annual membership - a nearly $50 discount!

Is Pier1 Rewards available outside of the United States?

Currently, we are only able to offer the Rewards member benefits to people located inside of the United States.

Join Pier 1 Rewards Today!

Sign up now and enjoy exclusive, early access offers and insider access to new styles and promos!

Terms and Conditions

When you purchase a subscription, you are signing up for the perks of being a rewards member. Perks include a 10% discount sitewide, as well as, free shipping and returns on eligible items. Eligible items are select products with rewards logo badge shown on the product’s dedicated page.

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Orders

  • How Do I Place an Order? We offer two secure ordering methods so that you can choose the option that works best for you. Order online Placing an order on Pier1.com is safe, easy, and fast. You can check your order status and make changes every step of the way using the “My Account” page. Email us Our Customer Support Representatives are available Mon – Fri: 8AM –8PM CST …
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Payment Methods

  • Accepted Payment Methods: All major credit/debit cards (American Express, MasterCard, Visa, and Discover) Please keep in mind that fraud checks may occur. For security purposes, we may verify the address details with a third-party fraud check company. If there is a security concern, we may ask for additional information in order to process the order. This process is done as quickl…
See more on pier1.com

Return Policy

  1. Only outbound shipping charges for damaged orders will be refunded. All other shipping charges are non-refundable and will automatically be deducted from the refund credit amount.
  2. Clearance merchandise, any items marked “Final Sale” or marked nonreturnable may not be returned/exchanged.
  3. Returns/exchanges are not accepted on pillows, comforter sets, or other bedding products.
  1. Only outbound shipping charges for damaged orders will be refunded. All other shipping charges are non-refundable and will automatically be deducted from the refund credit amount.
  2. Clearance merchandise, any items marked “Final Sale” or marked nonreturnable may not be returned/exchanged.
  3. Returns/exchanges are not accepted on pillows, comforter sets, or other bedding products.
  4. We reserve the right to refuse returns/exchanges of items that are not in as-new condition due to damage or misuse by the customer.

Email Subscriptions Don't Want Our Promotional Emails anymore? No Problem!

  • To unsubscribe or receive fewer emails, click "Unsubscribe” link at the bottom of any email received. It may take up to 48 hours for any changes to be applied. We will continue to send you emails about your shipping, delivery, and order information regardless of your email subscription.
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Under New Management

  • As of September 1, 2020, Pier1 is now under new management. We will not be able to provide any information regarding orders placed prior to this date. Are Pier 1 stores closing? As of September 2020, all physical Pier 1 storefronts have closed throughout the United States and Canada. However, you can find the same signature home goods and accessories in a new, exciting onlin…
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