You can start your return online with your order number and billing zip code. Returns can be made within 60 days of the original ship date. We only accept returns from the original purchaser or original gift recipient.
Full Answer
How do I place an order on the Prada website?
You may also place an order on the Prada website by logging in through the My Account section. At check-out, in case your order contains more than one item, the option to receive the products separately by means of multiple shipments, is already pre-selected.
How does the buying process work at Prada?
The buying process is completed when you click the Buy Button, confirming your order (hereinafter the “Order”). A copy of the Order will be sent to both Prada and to the email address provided on your order form. Once you have confirmed your Order, its content can no longer be changed.
What is the warranty on Prada products?
PRADA merchandise sold by us or through authorized retailers only, has a warranty against manufacturing defects, determined in our sole discretion, for 1 year from the date of purchase. This warranty does not cover normal wear and tear.
How secure is Prada online shopping?
Prada.com features the most advanced security systems to protect your payment details, guaranteeing absolute security for all transactions. You will be charged in the same currency as the prices displayed at checkout. The order total includes any shipping costs, taxes and duties.
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Does Prada accept returns?
If for any reason you are not satisfied with the products purchased on our website, we offer free returns within 14 days from delivery or collection. Before requesting a return, please ensure that the items comply with our terms of sale.
Can I return Prada online to store?
1.3 Returns: Products purchased through the site may be returned free of charge, within thirty (30) days from the date of the shipping confirmation except for the Personalized Products, which are non-returnable....SHIPPING AND DELIVERY.PriceIn-store Pick-upComplimentary3 more rows
Can you return at Prada outlet?
PRADA OUTLET REFUND POLICY You have 14 days to exchange, receive store credit, or receive a refund to the original payment. It is important to note that the Prada Outlet counts your purchase date as one of the 14 days. This policy is definitely more generous than other luxury stores that only do exchanges.
Does Prada offer free shipping?
For orders of $ 3,000.00 and more (before shipping charges and sales tax) we offer complimentary overnight delivery. Orders placed after 3pm will ship the following day, orders placed after 3pm on Friday will ship on Monday.
Can you buy online Prada?
Shop Prada Online | Nordstrom.
Does Prada have good customer service?
Very disappointing service The Customer Service Team is rude and incompetent, you wouldn't expect this from the luxurious brand like Prada.
Is Prada outlet online authentic?
Before making a special trip to this outlet mall, be mindful of one major thing. Every item here is authentically made by Prada, or one of the companies they own (Miu Miu, Church's, etc.) But no, Prada did not decide to take thousands of handbags from their boutiques in Milan and mark them down just for you.
Does Prada ever go on sale?
Prada doesn't go on sale. It just doesn't. But it's 2020 and God dammit, anything can and will happen.
How can you tell a real Prada card from a fake?
Signs of a forged authenticity card include uneven spacing between the letters and numbers, slanted lines, or low-quality printing. The authenticity card should come in a black envelope embossed with the Prada logo. A printed logo signals it's a fake.
How can I get a discount on Prada?
Other Ways to Save at Prada:Check our Prada coupon page - Visit the BrokeScholar Prada coupon codes page for up to date sales and discounts. ... Follow Prada on social media. ... Check Amazon for Prada items – Amazon sells Prada products at discounted prices and Prime members can receive free shipping.More items...
Will Prada fix my bag?
If your Prada handbag or accessories are in need of repair, whether it's a gentle cleaning or a complete replacement of one part, Modern Leather Goods can get the job done while you wait. Don't wait, bring your Prada products into Modern Leather Goods today!
How many Prada stores are in the US?
There are a total of 54 prada locations in United States as of April 21, 2021 The state with the most number of Prada locations in the United States is New York with 8 locations, which is 25% of all prada locations in United States.
Do you need an appointment at Prada?
While browsing our e-store, you can easily locate the item of your interest in our Stores. From here, you can also request an appointment in any of the listed Stores. While doing so, you can easily select your preferred store, date and time frame.
How do I get my Prada bag repair?
To contact our Client Services department you can call 1-877-997-7232 from Monday to Sunday 9:00 am - 8:00 pm or complete the form below.
How many Prada stores are in the US?
There are a total of 54 prada locations in United States as of April 21, 2021 The state with the most number of Prada locations in the United States is New York with 8 locations, which is 25% of all prada locations in United States.
What is PRADA disclosure?
To Comply with Laws. PRADA may also disclose specific information when such disclosure appears necessary to comply with the law, a subpoena or other litigation process or to protect the interests or safety of its visitors and customers, PRADA employees or others. 8. Retention period.
Where is Prada located?
Prada S.p.A., with its registered office in Milan (Italy), the operating holding company of the PRADA Group (defined below) and site manager of www.prada.com, together with its subsidiary, PRADA USA Corp., with its registered office in New York (USA), (collectively, “ PRADA ”) is committed to protecting the Personal Data (defined below) that you share with us, and explaining how we collect, process, and share that information online. We collect your Personal Data on the Website (defined below) to enhance the services we offer you, maintain and improve the Website, protect the security of you and our Website, comply with legal obligations, and inform you about other services and products that may be available through us, our affiliated companies, and our marketing partners.
How long does it take to get a refund from Prada?
The return process takes about 7 days, then we will send you a refund confirmation email. For any questions or further information, please see our General Terms of Sale or contact Prada Client Service by e-mail at client.service.eu@prada.com or by phone at + 800 800 77232. Refund times.
How to contact Prada by phone?
You can contact our Client Service by phone at +800 800 77232 (from Monday to Saturday from 9 am to 8 pm and on Sunday from 9 am to 6 pm, Central Europe Time), by e-mail at client.service.eu@prada.com, through the dedicated “ contact us ” section or per livechat on www.prada.com. Shipping options and costs.
How to place an order on Prada?
You may also place an order on the Prada website by logging in through the My Account section. At check-out, in case your order contains more than one item, the option to receive the products separately by means of multiple shipments, is already pre-selected.
