How long does it take to return an IKEA product?
How long does it take to get a refund from Ikea?
What happens if a promotional item is not returned?
How long does it take to exchange a mattress?
How to return a product at a Purchace?
Does Ikea accept returns?
Can I get a refund from Ikea if my item is damaged?
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Can you return things to IKEA in store?
Large item returns can be made by visiting your local IKEA store. For a truck pickup, please contact the Customer Support Center.
Will IKEA accept returns without receipt?
If you don't have your receipt, IKEA can try to use one of the following methods to find your purchase: Credit or debit card, gift card number, or an order number (if applicable).
Can you return IKEA furniture that has been assembled?
Assembled IKEA furniture can be returned within 180 days. ID, proof of purchase, and bank card (if used for purchase) are needed. The item must be in good condition. IKEA may give a full or partial refund or a replacement.
How long do you have to return to IKEA?
365 daysHow long is the IKEA return policy period? That's why we give you 365 days to return your purchases.
Does IKEA accept opened returns?
As long as you have your receipt, you have about six months to return opened items to IKEA. You can even make returns without the original packaging. Just make sure your product isn't dirty, stained or damaged.
Can you return IKEA items without packaging?
IKEA accepts returns without the original packaging within 180 days of purchase provided the item is complete and in good condition. Valid photo ID and proof of purchase are required. Typically, a full refund is given for returned items if they are in good condition even if the original packaging is missing.
How do I return a large item to IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
Can I still return IKEA dresser?
If you do not want to anchor the product to your wall, you can return your chest/ dresser to the store for a refund.
Do IKEA do exchanges?
It's okay to change your mind! That's why our products come with a 365 day return policy. You can return via post or at the store, fill in the form below to get started.
What does IKEA do with returned mattresses?
At a minimum, 80 percent of a mattress can be recycled, Ikea says. The fabric and foam can be turned into carpet underlay and the felt and cotton can be recycled into new felt and insulation. The wood is recycled into biofuel or other recycled wood products. The plastic and steel also are recycled.
How do I get a duplicate IKEA receipt?
For a copy of your receipt you can contact the national IKEA customer service. Please have your receipt ready when you contact us.
Does IKEA family save receipts?
We give you peace of mind, with helpful things like 90-day price protection, receipts saved to your profile and financing options to bring your ideas to life.
How do I return a large item to IKEA?
You can return your item to any IKEA store with proof of purchase and ideally with the original packaging. Obviously many items sold by IKEA are large so may require a pickup, which they are able to arrange for you - but this option is not available in all areas so you will need to contact IKEA.
365 days to change your mind
We will be happy to give you a full refund by the same method as your original payment for products that are returned with proof of purchase in new, unused and re-saleable condition and with the packaging. Smaller orders and articles with a total weight of less than 10kg, and can fit in a parcel of 60x50x50cm or less, can be returned using CollectPlus.
Love it or exchange it
It takes time for you and your new mattress to get used to each other. That's why we give you 90 days to be sure you're compatible. If the chemistry isn't right, simply come back and choose another mattress. When you've found your perfect match, you can sleep easy for years to come with our free 25-year guarantee.
What you will need
Your receipt and the item’s original packaging are required for all returns and exchanges. We issue refunds through the same method of payment as the original payment (e.g. credit card purchases will be credited to the original credit card account).
Online shopping Returns & refund
If you are not entirely satisfied with your purchase, simply return the unopened item within 90 days with your receipt. We will refund the price you paid for the goods and credit the refund amount to your credit/account that you made payment with.
Save time with your in-store return
The terms and conditions set out in this return policy apply to all goods purchased from an IKEA store or via the IKEA website in Australia. This includes any purchases made via phone.
How to return
Return to any IKEA store (excluding IKEA planning studios) for free 7 days a week.
Mattress exchange policy
Exchange your mattress or mattress pad once within 365 days of your original purchase if you don’t love it.
Good to know
Exchanges and refunds can be given where goods are faulty (other than any fault that was clearly communicated to you, or which ought to have been revealed by an examination of the product at the time of purchase), wrongly described, different from a sample shown to you, or does not perform the function.
Does IKEA accept returns on assembled furniture?
IKEA does have a great return policy. Customers can return products up to 365 days after the initial purchase, even if the furniture has been assembled. If IKEA agrees that the product is unused and in resalable conditions, the store will issue a full refund.
How long does it take to return an IKEA product?
You can return or exchange the purchased products within 90 days. (IKEA Family members can return products within 365 days if IKEA Family card was used on purchase.)
How long does it take to get a refund from Ikea?
You may also return open products within 180 days, with your proof of purchase, for a full refund.
What happens if a promotional item is not returned?
Promotional Terms & Conditions: When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.
How long does it take to exchange a mattress?
Mattress purchases may be exchanged for another mattress one time within 90 days.
How to return a product at a Purchace?
To return your purchase, we ask you to to fill in the product return form in advance, print it out and bring it with you when returning your purchace in our Pick-up and ordering point. You can find the product return form here. If you do not have the opportunity to print, you can also fill in the form on the spot. For that we ask you to prepare the following information: customer’s name, order number, product article number, customer’s bank account number.
Does Ikea accept returns?
IKEA do not accept returns on plants, cut fabric, custom countertops and as-is products. We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged.
What IKEA Return Policy for No Receipt?
Without a receipt: Your purchased receipt is required for all returns and exchanges. Refunds will be issued in the same form of payment.
Can You Return Pillows Or Duvets To IKEA?
IKEA accept return only unopened and unused pillows and duvets within 365 days from the date of purchase as of 2021 at any IKEA store. You have to show an original receipt or Ikea card number as proof of purchase and the money will be refunded to the same method that was used during the purchased item.
How long is the IKEA mattress warranty?
Once you have completely purchased a mattress, IKEA provides a free 25-year guarantee on your mattress.
How many times can you exchange a mattress?
You’ll have to exchange it for another mattress and you can only do this once within a 365-day window.
Does Ikea refund sofas?
Once there, IKEA staff will inspect the sofa and process your refund via the same method of payment you used to make the purchase.
Where is Ikea located?
IKEA Store sells Home appliances and furniture. It’s a multinational company located in 60+ countries around the world like the USA, Canada, UK and many more.
Do some products have return exceptions?
Yes, Some of the products have return exceptions.
How long does it take to return an IKEA product?
You can return or exchange the purchased products within 90 days. (IKEA Family members can return products within 365 days if IKEA Family card was used on purchase.)
How long does it take to get a refund from Ikea?
You may also return open products within 180 days, with your proof of purchase, for a full refund.
What happens if a promotional item is not returned?
Promotional Terms & Conditions: When a promotional item included in the original transaction is not returned, the value of the promotional item will be deducted from the refund amount.
How long does it take to exchange a mattress?
Mattress purchases may be exchanged for another mattress one time within 90 days.
How to return a product at a Purchace?
To return your purchase, we ask you to to fill in the product return form in advance, print it out and bring it with you when returning your purchace in our Pick-up and ordering point. You can find the product return form here. If you do not have the opportunity to print, you can also fill in the form on the spot. For that we ask you to prepare the following information: customer’s name, order number, product article number, customer’s bank account number.
Does Ikea accept returns?
IKEA do not accept returns on plants, cut fabric, custom countertops and as-is products. We are unable to refund or exchange your items if your merchandise is found to be modified from its original form when purchased, dirty, stained, or damaged.
Can I get a refund from Ikea if my item is damaged?
What should I do if my item is damaged? If only one part from your product is damaged, we may be able to ship replacement parts from one of our stores. For the quickest resolution, we recommend visiting an IKEA store with the damaged product or part (s) along with your order confirmation or receipt. If you’re unable to do so, please contact the IKEA US Customer Support Center at 1-888-888-4532.
