Purchases paid by check must wait seven (7) business days for a cash refund. Returns and Exchanges with NO Receipt: A merchandise exchange or a Rack Room Shoes gift card will be offered for unworn merchandise at the current selling price, when accompanied by the original box. Returns from the "Buy One Get One" Sale:
Full Answer
What is Rack Room’s return policy for unworn merchandise?
Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.
How can an item be returned in store?
How can an item be returned in store? Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.
What is the buy one get one sale at Rack Room?
A merchandise exchange or a Rack Room Shoes gift card will be offered for unworn merchandise at the current selling price, when accompanied by the original box. The purchase of two pair is what qualifies you for the discount during our “Buy One Get One” Sale.
How long does it take for Rack Room to process returns?
It may take up to 10 business days to process the return and 3 – 10 business days to reflect the credit to the original form of payment. Rack Room Shoes is not responsible for the merchandise until it has been received by our Returns Processing Center. C.O.D. packages will not be accepted.
Can you return shoes at Rack Room Shoes without a receipt?
How can an item be returned in store? Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.
Can I return to any Rack Room Shoes?
All About the Rack Room Shoes Return Policy You can return an item either via mail or to one of the stores. Worn merchandise does not qualify for a refund or an exchange. You cannot return items bought in person to the online store.
Can you return Off Broadway Shoes to Rack Room Shoes?
We are Two Brands, One Family. Your order may be fulfilled from Rack Room Shoes or Off Broadway Shoe Warehouse, depending on item availability. Will I be able to return or exchange merchandise between both stores? Yes.
How do I contact Rack Room Shoes customer service?
1-800-306-9309.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
Are Rack Room Shoes reliable?
Overview. Rack Room Shoes has a consumer rating of 1.94 stars from 65 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about Rack Room Shoes most frequently mention customer service and return shipping problems. Rack Room Shoes ranks 663rd among Shoes sites.
Can you return off Broadway to rack room?
Returns and Exchanges with Original Receipt: Unworn merchandise may be returned within 60 days of purchase for a full refund. Merchandise must be accompanied by the original box.
What is Off Broadway Shoes return policy?
Most returns are accepted within 15 days of the shipment date for a full refund less the original shipping cost. The return shipping cost is the responsibility of the customer. To be eligible for a refund, the item(s) must be returned unused in its original packaging and original condition.
Are Off Broadway Shoes real?
Off Broadway Shoe Warehouse is an American discount shoe retailer founded in 1989 in Nashville, Tennessee. Currently headquartered in Charlotte, NC, it's a legit shoe store with good customer service.
What company owns Rack Room Shoes?
Deichmann SESnipes SERack Room Shoes/Parent organizations
Where is Rack Room Shoes headquarters?
Charlotte, NCRack Room Shoes / Headquarters
Does Rack Room Shoes use klarna?
We've partnered with Klarna to give you a better shopping experience.
Can you return off Broadway to rack room?
Returns and Exchanges with Original Receipt: Unworn merchandise may be returned within 60 days of purchase for a full refund. Merchandise must be accompanied by the original box.
What is Off Broadway Shoes return policy?
Most returns are accepted within 15 days of the shipment date for a full refund less the original shipping cost. The return shipping cost is the responsibility of the customer. To be eligible for a refund, the item(s) must be returned unused in its original packaging and original condition.
Does Nordstrom Rack do curbside returns?
Start your return online. Drop off your items using contactless Curbside Returns, available at any store. We're unable to accept fine jewelry, designer items, opened baby gear or Nordstrom Rack items curbside. Refunds can be expected in 5-7 business days.
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.