How long does it take to get a refund on unworn items?
How long does it take to get a price adjustment from a retailer?
Can you use a gift card at Rack Room Shoes?
About this website
What is the return policy for Rack Room Shoes?
Unworn merchandise must be returned within 60 days from the purchase date, with original packaging, box and receipt. If you do not have a receipt, a Rack Room Shoes gift card will be offered for the current selling price or a merchandise exchange.
Can you return Off Broadway Shoes to Rack Room Shoes?
We are Two Brands, One Family. Your order may be fulfilled from Rack Room Shoes or Off Broadway Shoe Warehouse, depending on item availability. Will I be able to return or exchange merchandise between both stores? Yes.
How do I contact Rack Room Shoes customer service?
1-800-306-9309.
Can you return off Broadway to rack room?
Returns and Exchanges with Original Receipt: Unworn merchandise may be returned within 60 days of purchase for a full refund. Merchandise must be accompanied by the original box.
What is DSW return policy?
Exchanges made within 60 days with original sales receipt or shipping invoice will be issued as a credit on the original form of payment. Exchanges made after 60 days will be issued on a merchandise credit for any difference owed. Merchandise received as a gift may be returned or exchanged.
Is Off Broadway same as rack room?
Rack Room Shoes purchased Off Broadway Shoe Warehouse in 2002 and completed bringing operating functions of Off Broadway Shoe Warehouse, together with its own in 2021.
Who owns Rackroom?
Deichmann SESnipes SERack Room Shoes/Parent organizationsRack Room Shoes, Inc., is a leading discount footwear retailer. Owned by Germany's privately owned Heinrich Deichmann-Schuhe Gmbh & Co. KG, Rack Room has 380 stores in 23 U.S. states.
Are Off Broadway Shoes real?
Off Broadway Shoe Warehouse is an American discount shoe retailer founded in 1989 in Nashville, Tennessee. Currently headquartered in Charlotte, NC, it's a legit shoe store with good customer service.
Where is Rack Room Shoes headquarters?
Charlotte, NCRack Room Shoes / Headquarters
What is Shoe Carnival return policy?
Purchases may be returned or exchanged within 60 days of the purchase date and must be new, unused, and contain all original packaging. We will only accept used items if there is an obvious defect. Online purchases can be returned to any of our store locations free of charge.
Does Nordstrom Rack do curbside returns?
Start your return online. Drop off your items using contactless Curbside Returns, available at any store. We're unable to accept fine jewelry, designer items, opened baby gear or Nordstrom Rack items curbside. Refunds can be expected in 5-7 business days.
How long does it take for Off Broadway Shoes to ship?
The majority of orders placed before 12:00pm EST will ship within 24 hours.
Does Nordstrom Rack do curbside returns?
Start your return online. Drop off your items using contactless Curbside Returns, available at any store. We're unable to accept fine jewelry, designer items, opened baby gear or Nordstrom Rack items curbside. Refunds can be expected in 5-7 business days.
How long does it take for Off Broadway Shoes to ship?
The majority of orders placed before 12:00pm EST will ship within 24 hours.
Can I return Macy's store purchase online?
Items purchased online can be returned by mail or to a store. Bring your original receipt. No receipt? We can use the credit card you used to make your purchase, your return label, packing slip, order or shipping confirmation email, or registry number to look up your information for you.
Does Rack Room Shoes use klarna?
We've partnered with Klarna to give you a better shopping experience.
How long does it take to get a refund on unworn items?
Unworn merchandise may be returned within 60 days of purchase for a full refund. Merchandise must be accompanied by the original box. Returns from the "Buy one get one" sales: The purchase of two pair is what qualifies you for the discount during our "Buy One Get One" Sale.
How long does it take to get a price adjustment from a retailer?
A one-time price adjustment may be made within ten (10) days from the original date of purchase. To receive an adjustment, you must present your original receipt.#N#Flash Sales and Special Events are excluded.
Can you use a gift card at Rack Room Shoes?
Gift cards may be used to make purchases at any store location. Rack Room Shoes is not responsible for lost or stolen gift cards. Gift cards may not be redeemed for cash, except where required by law. Gift cards have no value until purchased.
All About the Rack Room Shoes Return Policy
The Rack Room Shoes’ return window is 60 days from the date of purchase. You can return an item either via mail or to one of the stores. Worn merchandise does not qualify for a refund or an exchange. You cannot return items bought in person to the online store. What you need to provide for a refund is:
How To Return a Rack Room Shoes Product
There aren’t too many options to initiate a return—you can do it in the following ways:
Request a Return in a Flash Using DoNotPay
Does all of the above seem like too much bother? Do you want to avoid going back and forth with Rack Room Shoes customer care representatives? DoNotPay can expedite the process! All you need to do is:
Explore Other Companies We Can Help You With
DoNotPay has a knowledge base in which you can find return policies of other renowned companies, such as:
When Will You Get Your Money Back?
You will have to wait for up to two billing cycles for the credit to appear on your card. In case you paid for the product using a check, the cash refund will take up to seven business days.
Item Returns and Other Annoying Tasks Take but a Minute With DoNotPay
Looking into resolving other tedious bureaucratic tasks with the help of our app? Check out a fraction of our product range that can assist you with:
How long does it take to return rack room shoes?
1. You may return online merchandise within 60 days to any Rack Room Shoes location for credit or exchange, or by mail for credit . The store will inspect merchandise and reserves the right to reject the return. Returned items are not considered damaged unless the merchandise is damaged.
How long does it take to get a pickup order?
It can take approximately 2-4 hours for your order to be ready. Once you receive an email with your Passcode number, you’re ready to pick up! If your order is placed less than 4 hours before the pickup store’s local closing time, the order will be prepared the following day, within 2-4 hours of store opening.
Is Rack Room responsible for interactive areas?
If Rack Room provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk. By using any Interactive Areas, you expressly agree not to post, upload to, transmit, distribute, store, create or otherwise publish through the Site any of the following: a.
Does Rack Room have a screen?
Although Rack Room has no obligation to screen, edit or monitor any of the Content posted to or distributed through any Interactive Area, Rack Room reserves the right, and has sole discretion, to remove without notice any Content posted or stored on the Site for any reason, including a violation of these Terms.
Is Rack Room Shoes a liability?
You agree to indemnify, and hold Rack Room Shoes harmless from and against any and all liability, claims, damages, costs and expenses, including attorneys’ fees and costs, arising from or related to your misuse of the Site or any breach of these Terms.
Is Rack Room liable for any content posted on the internet?
Rack Room takes no responsibility and assumes no liability for any Content posted, stored or uploaded by you or any third party, or for any loss or damage thereto, nor is Rack Room liable for any mistakes, defamation, slander, libel, omissions, falsehoods, obscenity, pornography or profanity you may encounter.
Does Rack Room Shoes charge a fee?
Standard message and data rates may apply. While Rack Room Shoes does not charge any fee for using its service, use of the service is subject to the standard message and data rates of the subscriber’s mobile carrier.
Intellectual Property
Rack Room owns all rights, title and interest in this Site, all text, content, graphics, interfaces, code and materials, the look and feel, selection and arrangement, design and organization of this Site, and the compilation of the content, code, data and materials on this Site, including all intellectual property and proprietary rights.
Personal and Non-Commercial Use Limitation
Your use of this Site is limited to personal and non-commercial use. You may display and download onto a single personal computer and print in portions of the material from this Site solely for your own personal, non-commercial use.
User Content
By posting or distributing any video, comment, message, data, information, text, music, sound, photos, graphics, or other content (“Content”) to the Site, you (a) grant to Rack Room and its designees a nonexclusive, royalty-free, perpetual, transferable, irrevocable and sublicenseable right to use, reproduce, modify, adapt, translate, distribute, publish, create derivative works from, and publicly display and perform, the Content throughout the world; (b) grant Rack Room and its affiliates and sublicensees the right to use the name that you submit in connection with such Content, if they choose; and (c) represent and warrant that (i) you own and control all of the rights to the Content that you post or otherwise distribute, or you otherwise have the lawful right to post and distribute such Content to or through the Site; (ii) the Content is accurate and not misleading; and (iii) use and posting or other transmission of such Content does not violate these Terms and will not violate any rights of or cause injury to any person or entity.
Use of Chat Functionality and Other Interactive Areas
This Site may run promotions in which you or third parties may post video or audio content, messages, materials or other items on the Site (“Interactive Areas”). If Rack Room provides such Interactive Areas, you are solely responsible for your use of such Interactive Areas and use them at your own risk.
Infringement Notification
If you believe in good faith that materials hosted by us infringe your copyright, please provide the written information requested below (To contact us for any other reason, please Contact Us .)
Repeat Infringer Policy
In accordance with the Digital Millennium Copyright Act (“DMCA”) and other applicable law, we have adopted a policy of terminating, in appropriate circumstances and at our sole discretion, subscribers or account holders who are deemed to be repeat infringers.
Creating an Account on the Site
In order to access certain features of the Site and utilize the Service, you have to create a user account with Rack Room Shoes (“Account”).
How long does it take to get a refund on unworn items?
Unworn merchandise may be returned within 60 days of purchase for a full refund. Merchandise must be accompanied by the original box. Returns from the "Buy one get one" sales: The purchase of two pair is what qualifies you for the discount during our "Buy One Get One" Sale.
How long does it take to get a price adjustment from a retailer?
A one-time price adjustment may be made within ten (10) days from the original date of purchase. To receive an adjustment, you must present your original receipt.#N#Flash Sales and Special Events are excluded.
Can you use a gift card at Rack Room Shoes?
Gift cards may be used to make purchases at any store location. Rack Room Shoes is not responsible for lost or stolen gift cards. Gift cards may not be redeemed for cash, except where required by law. Gift cards have no value until purchased.