Full Answer
How do I Return my Rad Power Bikes order?
Submit a return request form, including the reason for the return, and attach a photo taken in the previous step. Rad Power Bikes will review the request and get back to you within 3 business days. Canceling an order that hasn’t shipped will result in a refund.
How long does Rad Power Bikes take to ship?
In-stock items ship within 5 business days. All delivery times are calculated based on location. For Rad Power Bikes order tracking, the brand will send an email with the FedEx tracking info. Or, you can check the Rad Power Bikes order status via FedEx’s website.
How do I get a $100 rad power bikes digital code?
Get a $100 Rad Power Bikes digital code when you purchase a bike! Purchase an ebike and receive a one-time $100 discount code to deck out your ride in the new year. Offer automatically applies to purchases made thru 11/29/21; $100 discount code will be sent in mid-December and is valid for use from 1/1/22 - 6/30/22.
How much does a Rad Power bike cost?
With a 750W geared hub motor, up to 45+ miles per charge, a 48V, 14Ah lithium-ion battery, this 275lb-capacity bike is ready to help you step through to adventure for $1599 . Rad Power Bikes Reviews: What Do Customers Think?
Can I return my rad power bike?
Free returns within fourteen (14) days of delivery. You must receive prior authorization and a prepaid return shipping label from RPB. Any warranty issues must be resolved prior to processing a return. Returns are not allowed after fourteen (14) days of the delivery date.
How long is the warranty on a rad power bike?
one (1) yearAll Rad Power Bikes (“RPB”) ebikes (the “ebike”), and their individual Covered Components (as defined herein), are protected against all manufacturing defects in material or workmanship for one (1) year after receipt of the ebike by the customer (the “Warranty Period”).
How many miles do Rad bikes last?
between 25-45 milesThe battery gives the bikes an expected range of between 25-45 miles on a single charge depending on the level of pedal assist, terrain, and rider size.
Is Rad Power Bikes a Canadian company?
Rad Power Bikes, a global direct-to-consumer electric bike brand, is growing its Canadian headquarters and opening a retail showroom in East Vancouver this summer.
How are Rad Power Bikes so cheap?
Rad Power Bikes is a true pioneer in electric bicycles. They've created a wide variety of eBikes at an extremely affordable price because of their direct-to-consumer business model.
Where are Rad Power Bikes built?
ChinaRad Power Bikes is a Seattle based company. Their bikes are designed in the USA and built in China.
How long will an electric bike motor last?
Just like the battery, the motor on your electric bicycle also has a lifespan. Most motors last around 500 hours of use before they need to be replaced. This means that if you ride your bike for an hour every day, the motor will last about two years.
Which rad bike is best for hills?
RadRover 6 Plus You want the best ebike for hills, rugged terrain, and all-around adventure. And, hey, it wouldn't hurt to have one that's also equipped for easy riding on paved streets too.
How long do eBike brake pads last?
How Often Do eBike Brake Pads Need To Be Replaced? As a general rule, brake pads of Electric Bikes should be replaced at least every six months to a year, depending on your usage. You should check your brakes every month for wear.
What is the best e-bike to buy in Canada?
Best Electric Bicycles in Canada for Different Occasions and...OHM Benno Boost for Urban Streets.VoltBike Mariner for Weekend Trips.ENVO D35 2021 for Variable Conditions.Specialized Turbo Creo SL Expert for Road Biking.Alter Ego Trakker STEP All Terrain for Rustic Village Hopping.
Who owns Rad bike?
founder Mike RadenbaughRad Power Bikes founder Mike Radenbaugh grew up among the Redwood trees on the Lost Coast of Northern California with “tree hugger parents and tree hugger neighbors,” and a life connected to nature.
Who is the owner of Rad Power Bikes?
Mike Radenbaugh - FounderMike Radenbaugh - Founder & CEO - Rad Power Bikes | LinkedIn.
How do I reset my rad power bike battery?
Turn off the bike, remove the battery, and press and hold MODE (or the power button) to discharge remaining power. Set the battery on a solid surface with the side with the fuse covers facing upward.
How do I contact Rad bikes?
Live support With lifetime customer support, you'll have an expert a phone call away. Call 1-800-939-0310 to speak directly with our team.
Can you get electric bikes on cycle to work scheme?
What is a Cycle to Work scheme? 'Cycle to Work' scheme is a UK Government tax exemption initiative that allows employers to loan bicycles, eBikes and all of the required safety equipment to their employees as a tax-free employment benefit.
How to return an ebike?
To return an ebike that is not defective or damaged, you must contact RPB within fourteen (14) days of your receipt of the ebike. The ebike must have less than ten (10) miles on the odometer, be free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must be in the same packaging and condition that you receive it and must include all items that were inside the box (charger, keys, hardware, etc.). You must receive prior authorization and a prepaid return shipping label from RPB. Any warranty issues must be resolved prior to processing a return. Returns are not allowed after fourteen (14) days of the delivery date.
When does warranty begin on ebike?
All other terms and conditions contained herein will apply to your ebike purchase. Your warranty will begin once your ebike arrives with the RPB representative.
How to give RPB notice?
RPB will provide all notices (including legal process) that RPB is required to give by any lawful method, including by making notice available through the Site or by sending it to any e-mail or mailing address that you provide to RPB. You acknowledge that if you do not provide RPB with current and accurate contact information, RPB may not be able to contact you. You agree to send RPB notice by mailing it to:
What are the risks of using ebikes?
You acknowledge that there are inherent anticipated and unanticipated risks and dangers involved with the use of our Products, including the ebikes, whether intended or as a result of misuse. You understand that such risks can result in injury, death, illness or disease, physical or mental damage to yourself, your property, other third parties and their property, or to the property of RPB.You agree to release, waive, defend, indemnify, and hold RPB and its directors, officers, employees, agents, members, partners, suppliers, and licensors harmless and will keep them indemnified from any claim or demand, including reasonable attorneys’ fees, relating to or arising from:#N#(a) your purchase or use of any Products;#N#(b) any violation by you of these Terms; or#N#(c) your violation of another party’s rights or applicable law.#N#RPB reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with RPB in asserting any available defenses.
What are the liabilities of RPB?
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT WILL RPB OR ANY OF ITS AFFILIATES, SUPPLIERS, OR LICENSORS BE LIABLE FOR ANY CONSEQUENTIAL, SPECIAL, INCIDENTAL, INDIRECT, OR PUNITIVE DAMAGES; FOR LOSS OF PROFITS, BUSINESS, GOODWILL, ANTICIPATED SAVINGS, OR USE; LOSS OR CORRUPTION OF DATA, CONFIDENTIAL INFORMATION, OR OTHER INFORMATION; BUSINESS INTERRUPTION; PERSONAL INJURY; PROPERTY DAMAGE; LOSS OF PRIVACY; FAILURE TO MEET ANY DUTY OF GOOD FAITH OR REASONABLE CARE; NEGLIGENCE; AND ANY OTHER PECUNIARY OR OTHER LOSS WHATSOEVER, ARISING OUT OF, BASED ON, RESULTING FROM, OR IN ANY WAY RELATED TO THESE TERMS OR THE PRODUCTS, EVEN IF RPB, ITS AFFILIATES OR ANY SUPPLIER, OR LICENSOR HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.
How long does it take to return a limited warranty?
Any purchase of accessories or receipt of a replacement part under the Limited Warranty shall be eligible for return within thirty (30) days of receipt. Any returned accessory or replacement part must be unused, free of any wear and tear, dirt, dust, fragrance, or any other signs of use and must be sealed and unopened in the same packaging and condition in which you received it. You will be responsible for paying for shipping both ways and will be subject to a twenty-five percent (25%) restocking fee.
Does RPB accept ebike orders?
RPB will send you an email confirming our receipt of your order. RPB has accepted your order upon shipment of the ebike. We reserve the right at any time, even after we send you a confirmation email, to decline or cancel your order or to limit order quantities for any reason, including errors or suspected fraud.
What is a rad power bike?
Rad Power Bikes is North America’s most prominent electric bike brand. The company caters to the conscious consumer who wants an eco-friendly method of transportation. Rad Power Bikes have been featured in many notable publications, including The New York Times, Forbes, and Gizmodo.
Where is Rad Power Bikes located?
The company is currently based in Seattle. The mission of Rad Power Bikes is to “ offer an unrivaled customer experience with radical electric bikes that are built for everything and priced for everyone.”. The brand vision is of a world where transportation is energy efficient, enjoyable, and accessible to all .
How much does a Rad Mini 4 cost?
Get the Rad Mini 4 and start the fun for $1499.
What is a radgon 4?
Let the RadWagon 4 do all the heavy lifting. This bike is the most robust and versatile version of the RadWagon yet. It features smaller, innovative tires developed by an expert team of engineers to achieve a low center of gravity.
What is a Radrunner Plus?
The RadRunner Plus is a head-turning electric utility bike that comes fully-loaded with all-new upgrades and accessories. If you’re craving a premium e-bike experience, this is the ride you’ve been waiting for.
What size frame is the Radcity 4?
Winner of Best Commuting Electric Bike of 2021, the RadCity 4 is a commuter’s dream. The iconic commuter bike comes in a single, 18.5″ frame size to fit a wider variety of riders.
How many miles does a RadMission 1 have?
This bike comes with a 500W high-torque motor and a 20-45+ mile battery range. The RadMission 1 is ready to handle any mission. Hills? For regular single-speed bikes, it would be gruelling. For this bike, not so much.
How to contact Rad Power Bikes?
You can reach out to Rad Power Bikes by phone by calling 1-800-939-0310 seven days a week between 10 a.m. and 6 p.m. You can also contact the company by emailing info@RadPowerBikes.com or by submitting a request on the Contact Us page at RadPowerBikes.com. A live chat line is also available through the Rad Power Bikes “Help” center by clicking the orange chat icon in the lower-left corner of the page.
How long is the free trial for Rad Power Bikes?
Rad Power Bikes offers a free 14-day trial to make sure you love your purchase before you decide to keep it.
What is a rad power bike?
Rad Power Bikes is the United States’ largest electric bike brand offering a wide variety of electric bike options to fit every budget and lifestyle. Started as a personal project in 2007 by then high school student Mike Radenbaugh, Rad Power Bikes quickly became a successful small business that converted traditional bicycles into convenient and dependable electric bikes. Mike then joined forces with Ty Collins to rebrand and relaunch Rad Power Bikes in 2015 to bring their high-quality, fun transportation methods to the masses. Rad Power Bikes also sells a variety of replacement parts, accessories and gear to complement their power bikes and to keep avid riders riding in style.
Does Rad Power Bikes ship?
Rad Power Bikes offers free shipping within the contiguous United States on all bikes and on most accessories purchased along with a bike. Accessories purchased separately will be charged the regular shipping fee. Delivery times vary based on the destination of the orders, but most typically take two to six business days to arrive.
How long does it take to return an ebike?
Ebike Returns. To return an ebike that is not defective or damaged, you must contact RPB within fourteen (14) days of your receipt of the ebike. The ebike must be unused, free of any wear and tear, dirt, dust fragrance, or any other signs of use and must be sealed and unopened in the same packaging and condition in which you received the ebike.
What are the factors that contribute to the range of an ebike battery?
There are many factors that contribute to actual, real-world range for an ebike battery such as age of the battery, temperature, level of assist, speed, payload, and terrain. Given the right conditions, it is possible to get less than the expected minimum range or greater than the expected maximum range.
What are the risks of using an ebike?
You acknowledge that there are inherent anticipated and unanticipated risks and dangers involved with the use of our ebikes, whether intended or as a result of misuse. You understand that such risks can result in injury, death, illness or disease, physical or mental damage to yourself, your property, other third parties and their property, or to the property of RPB. You agree to defend, indemnify, and hold RPB and its directors, officers, employees, agents, members, partners, suppliers, and licensors harmless and will keep them indemnified from any third-party claim or demand, including reasonable attorneys’ fees, relating to or arising from: (a) your purchase or use of any Products; (b) any violation by you of these Terms; or (c) your violation of another party’s rights or applicable law. RPB reserves the right to assume, at its sole expense, the exclusive defense and control of any matter subject to indemnification by you, in which event you will fully cooperate with RPB in asserting any available defenses.
What is RPB warrant?
RPB warrants that the Products shall: conform to the description of the Products given on its website (RPB reserves the right to use substitute parts, material, or equipment of equivalent quality and value that meet RPB’s strict standards); and.
When was RPB last updated?
Rad Power Bikes Inc. Last updated July 14, 2021. These Consumer Purchase Terms and Conditions (the ” Terms”) apply to all consumer purchases of any model of Rad Power Bikes (“ RPB”, “us” or “we”) electric bikes, electric tricycles and other electric transport offered by RPB in the European Union and the United Kingdom (collectively “ ebike (s)”) ...
How long does a cancellation of a product last?
not buying the Product (s) in the course of your business, trade or profession), then you may cancel your order for the Products within 14 days without giving any reason. The cancellation period will expire after 14 days from the day on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the Products.
How long does it take to process a discount order?
Orders containing discounted Products may take an additional forty-eight (48) hours to process.
How long is a Rad Power Bikes warranty?
All Rad Power Bikes (”RPB”) ebikes (the “ebikes”), and their individual Covered Components purchased in the European Union and the United Kingdom, are protected against all manufacturing defects in material or workmanship for two years after the date of a qualifying purchase (the “Warranty Period”), in accordance with the following terms: ...
How long is the warranty on an Ebike?
Only the original owner of the ebike is covered by this Warranty. The Warranty Period begins two years after the receipt of the ebike and shall end immediately upon any sale or transfer of the ebike to another person, and under no circumstances shall the Warranty apply to any subsequent owner or other transferee of the ebike.
How to contact RPB technical support?
Contact the RPB Technical Support team by email at eu-support@radpowerbikes.com or by phone at +31-85 7470430. The Technical Support team will initially work with you on the problem with your ebike to identify potential simple fixes.
Can RPB replace a covered component?
RPB will not replace any covered component under this warranty without first seeing photo's or video of the damaged covered component.
Does a battery warranty cover water damage?
The Battery warranty does not include damage from power surges, use of improper charger, improper maintenance or other such misuse, normal wear or water damage. The Covered Components are warranted to be free of defects in materials and/or workmanship during the Warranty Period.
Is RPB responsible for unauthorized service?
For the avoidance of doubt, RPB will not be liable and/or responsible for any damage, failure or loss caused by any unauthorized service or use of unauthorized parts.
