What is the return policy for remarkable products?
If you for any reason are not satisfied with your reMarkable purchase, we will offer you a free return and full refund within 30 days* from the day of delivery, in accordance with our satisfaction guarantee. *30 calendar days from the day the order is delivered. Note: The 30-day return period is not available for customers in Hong Kong.
What is the warranty on my remarkable 2?
When you buy your reMarkable 2 with a Connect Plan from our webshop, we offer an extended 36-month warranty on all our products, making it risk-free to try reMarkable. All our customers are also eligible for our 100-day satisfaction guarantee, meaning you can return your reMarkable paper tablet and any accessories you bought — no questions asked.
Can I return the remarkable 2 or the connect plan?
If you purchased the reMarkable 2 and the Connect Plan, you’re subject to a 100-day satisfaction guarantee from your order’s delivery date. So, the return will be free, and you’ll also get a full refund.
How do I return a remarkable order?
How to return for a refund 1 Select the order you wish to return to us by checking the box in the top left corner. 2 Please make sure that you have updated your shipping address before proceeding. 3 Select your reason for returning your reMarkable. More ...
Can you return the reMarkable 2?
For customers who purchased a reMarkable 2 in our webshop, we offer a 100-day satisfaction guarantee from the day your order is delivered so you can try it risk free. This includes a 1-year free Connect subscription, so you can try all our best features from day one.
How long is reMarkable warranty?
36-month warrantyYour new reMarkable has a new 36-month warranty included if purchased with Connect. The warranty remains valid as long as your subscription has remained active. For warranty claims, please allow three to five business days for one of our customer service agents to review your case.
Can I cancel my reMarkable 2 order?
CANCELLATION OF PRE-ORDER 14 days before the Order ships. If the Customer chooses to cancel the Order prior to shipment, the Customer is entitled to a refund. reMarkable will process refunds within a reasonable amount of time.
How do I cancel reMarkable?
How to cancel your subscriptionGo to my.remarkable.com and sign in with your reMarkable account.Select Manage Connect in the menu in the top-right corner.Select Cancel plan from the account overview.
What is the reMarkable return policy?
Orders made at remarkable.com are entitled to a 100-day satisfaction guarantee period, allowing them to return their device for a full refund within 100 days. Please make sure to read our return policy before you proceed with the return process. Use the email address you used when ordering in our webshop.
How long is the warranty for reMarkable 2?
Warranty Your replacement reMarkable 2 comes with a limited one (1) year warranty, this period starts the day after you took possession of the Replacement Product in accordance with clause 4.
How long did it take to get your ReMarkable 2?
Estimated delivery timesUnited States and Canada2-7 business daysAustralia2-8 business daysNew Zealand3-9 business daysHong Kong1-4 business daysSingapore2-5 business days14 more rows
How good is ReMarkable 2?
The ReMarkable 2 ($399) excels at its primary function: digital note-taking. It's easy to annotate PDFs on this large-screen e-reader/tablet thanks to its low-latency E Ink writing experience and straightforward interface that stays out of your way.
How fast does ReMarkable 2 charge?
Charging your device for at least four hours, as this should completely fill the battery.
How do I reset a reMarkable return?
To perform a factory reset of your reMarkable paper tablet follow the below steps. Go to Menu > Settings > General > Account (select account) > Factory reset.
Is reMarkable Hipaa compliant?
If you would like reMarkable to act as a business associate pursuant to HIPAA rules, you may download our standard Business Associate Agreement here. The Business Associate Agreement becomes legally binding if and when you return a fully executed version to privacy@remarkable.com.
Which stylus works with reMarkable?
Compatible StyliPagePressure SensitivityPen AngleSamsung S-Pen (Note Series)Very GoodGoodStaedtler Noris DigitalVery GoodVery GoodStaedtler Noris Digital JumboVery GoodVery GoodWacom ACK22201 black (hard) TipsUnknownUnknown8 more rows•Dec 5, 2020
How big is the reMarkable 2?
10.3 inchesReMarkable 2 Tablet SpecsNameValueDimensions7.4 by 9.6 by .19 inchesWeight14.1 ozScreen Size10.3 inchesStorage Capacity8 GB1 more row•Apr 6, 2022