What happens if you send a product back to AliExpress?
How long does it take for AliExpress to respond to a return?
How to return AliExpress?
How long after shipping can you dispute a product?
Is AliExpress returns free?
With AliExpress 'Free Return' service, you get an extra 15 days (on top of the on-time delivery date) to decide if you want to keep or return the item for any reason. It is totally free. If the seller offers Free Return, it will be clearly marked on the item details page as follows: 2.
How do I return something back to AliExpress?
How To Return a Product Purchased via AliExpressSign in to your account.Find the order you want to return.Click on Return Goods.Select the reason.Click Get a Free Return Tracking Number and obtain the return label.Print a return label.Go to the return point and send the product.
Is it easy to return items on AliExpress?
You have 15 days from receiving the item(s) to return your order without explanation as long as: - All items are in perfect condition and in the original packaging. Service ScopeIf the seller offers Free Return, it will be clearly marked on the item details page.
Where do you return AliExpress items?
To return items to a seller on AliExpress, start by contacting the seller and working out the details of your return, replacement, and/or refund. If you can't reach a fair deal, call in AliExpress and let them make a judgment call. Then simply apply proper postage to your order and drop it off at a post office.
How do I print a return label on AliExpress?
After your free return request was accepted by service provider, you will see the option to 'Download a return label' and 'Send to your email'. Meanwhile, the tracking number from the label will be filled in return page automatically.
Does AliExpress refund shipping costs?
Guaranteed Genuine is an additional guarantee that sellers may offer for some of their products sold on AliExpress.com. If the item you purchased under this guarantee is confirmed to be counterfeit, you will get a full refund (shipping costs included) from the seller.
What happens if seller doesn't respond to dispute AliExpress?
- If the seller agrees with your request of Refund Only or if he/she doesn't reply within 5 days, dispute will be closed automatically, and you will get your refund in 3-20 working days (When will I receive my refund?).
How long will it take to get my money back from AliExpress?
3-20 business daysUsually, it takes 3-20 business days, varying with different banks, for buyers to receive the refund after the refund is successfully processed by AliExpress.
Can I return an item from Aliexpress if I don't like it? - Quora
Answer (1 of 2): That doesn't qualify for return unless product is damaged or there's quality issue. Else you may get your account blocked
How can i Find my free return label? : Aliexpress - reddit
Hey all, you're my last hope. I woke up to like 10 orders placed from my Aliexpress account which is linked to my Facebook account. I logged in, and cancelled most of the orders.
Everything You Need To Know About AliExpress Refund Policy
A Guiding Light to AliExpress Refund Policy. AliExpress is a China-based online store and a part of the huge Alibaba Group. It connects sellers and buyers worldwide, offering almost everything you want or need—from toilet brushes to state-of-the-art technology.
How to get a refund on AliExpress?
Here is how to do in: Log in to your AliExpress Account. Find the order you want to cancel and click on it. Hit Cancel Order.
How to contact AliExpress if merchant fails to honor deadline?
To get in touch with AliExpress customer service, go to their help page, scroll to the bottom of the page, and click on Online Service. Don’t forget to log in to your AliExpress account first!
What is AliExpress online?
AliExpress is a China-based online store and a part of the huge Alibaba Group. It connects sellers and buyers worldwide, offering almost everything you want or need—from toilet brushes to state-of-the-art technology.
How long does it take to get money back from AliExpress?
If your AliExpress order cancellation is accepted, you should get your money back in three to 20 business days. Don’t forget that you have only seven days after your purchase to cancel your order and get a full refund.
Does AliExpress offer refunds?
Yes, AliExpress does offer refunds. With a huge range of products offered in the store and numerous businesses operating on the platform, many things can go wrong. Because of this, AliExpress has created the Buyer Protection Program to grant its customers the right to refunds. Solve My Problem.
Can you be sure what you are going to get when you buy online?
When you buy online, you can never be sure what you are going to get. You order a comfortable office chair, but you end up with a key ring. Many AliExpress customers report getting something they did not order.
Why is AliExpress discontinued?
Nowadays this expression is discontinued because local warehouses are now very common and the returns are “easy” also for products bought in China.
How long does it take to get a refund from AliExpress?
Once AliExpress has received your item, you just will have to wait for the refund. This process usually takes up to 15 days.
How to return a product without free shipping?
When you need to return a product and you are responsible for the shipping costs, you will have to follow these steps: Click here, search for the product and click “open dispute”, requesting a full refund with return of the product. Pack your order once again in the original packaging in which you ...
Does AliExpress accept PayPal?
If you didn't know, for a while now, AliExpress has started accepting PayPal payment s again. If you use this payment method you will have an extra guarantee, since you will be able to claim directly to Paypal the refund of your order or the money of the return, no matter where the seller is located.
Can I reorder AliExpress?
To reorder it, you will have to wait for a refund or, if you are in a hurry, buy it again and don't wait any longer. If AliExpress has already accepted the return in your dispute, you won't have any problems with the refund. You just have to be patient.
Can you send a package as a registered letter?
Use the shipment as a registered letter instead of a registered package. If your package weighs less than 2 kg, you can ask for it to be sent as a registered letter instead of a registered parcel: the shipping cost will be half the price.
Can I return my t-shirts to China?
If you have bought them from a warehouse located in another country, everything is fine, but if you try to return them to China, you take the risk of being refused or confiscated by customs and, as a consequence, of losing your money.
Everything About AliExpress Returns
AliExpress returns work via mail, but the rules differ based on whether we’re talking about:
How To Return a Product Purchased via AliExpress
Here’s how the AliExpress return policy differs based on whether you are eligible for a free return or not.
Use DoNotPay and Start a Return Process Before You Know It!
Tired of reading through endless terms and conditions and trying to understand whether they apply to your item? DoNotPay can start the return process within minutes by sending a customized return request letter to AliExpress! Follow the steps below:
How long does it take for AliExpress to respond to a dispute?
The seller has five days to react. Ensure you check the dispute’s progress, as the seller may submit a proposal in response to yours. If the customer and the supplier do not reach an agreement, the AliExpress representatives will interfere and make a decision.
How to get a refund on AliExpress?
However, you should be careful even with the minor details for your claim to be approved. Here is what your plan of action should include. 1. Collect Evidence. Always keep in mind the possibility of a dispute with the seller when receiving a shipment.
What happens if you cancel an AliExpress order?
However, if the seller cancels the order, the AliExpress administration may apply sanctions against the store. Such measures will negatively affect the store’s reputation. Therefore, in such cases, sellers will give many arguments in their favor to maintain their rating.
How to get a refund on eBay?
Pick the item for which you wish to receive a refund in your account and decide on the type of compensation. Indicate whether the goods arrived or not and the sum of refund you are claiming. Describe the issue and upload its visual evidence.
What is partial refund?
Partial refunds are provided for cases when the amount of your claims is less than the value of the goods. For example, you ordered a green T-shirt, but a blue one arrived. It is also applicable when a product comes with minor defects but is still usable.
Does AliExpress refund credit card?
If you paid by credit card, AliExpress will issue the refund to it. If your card was expired or got blocked, contact the bank that issued it for more information. Typically, in such cases, the bank redirects all incoming funds to your current account or gives them out in cash upon request.
Can you return a package when the seller receives it?
When the seller receives the package, your money will be returned. This method is more troublesome, and the effort is not always justified. Nevertheless, if you bought an expensive item, sometimes it is more profitable to send it back and get a full refund than to claim partial compensation.
Does AliExpress offer free shipping?
Yes. As of -, AliExpress does offer free shipping policies. View the discussion thread for more details.
Does AliExpress offer free returns & exchanges?
Yes. As of March 8, 2021, AliExpress does offer free return policies. View the discussion thread for more details.
Does AliExpress offer international shipping?
Yes. As of April 21, 2021, AliExpress does offer international shipping policies. View the discussion thread for more details.
Does AliExpress offer curbside pickup?
Yes. As of March 8, 2021, AliExpress does offer in-store pickup. View the discussion thread for more details.
Reason for Product Return and How to Handle It?
We never want to be involved in the return process. It can be avoided if we focus on what makes the customer send back the items.
Why Do You Need a Return and Refund Policy?
It would help if you had it because having one helps customers clear doubts about product return. Another important reason is that most customers consider a store reliable if it has a user- friendly return policy.
Where Should I Place my Return Policy?
It would help if you placed it such that customers can quickly locate it. Homepage footer is the ideal place. Adding a link to the return policy at the checkout page will boost the user experience as it allows them to read the return policy without leaving the page.
How to Make Your Return Policy Customer Friendly
Keep the days for return policy lesser than that mentioned by the seller. It will cover up for any shipment delay or late arrival of the refund package.
What if it Cost More For Product with Return Shipping than Sending Replacement
When the product is low priced, and return shipping will be borne by you (as specified by you in return policy). In such scenarios, instead of asking for a product refund, send a replacement.
Some Good to Know Points For Newbie in AliExpress Return
Customers, upon knowing the product are eligible for free shipping, don’t think a lot before purchasing.
How to Reduce the Rate of Return
It is a major reason behind the majority of returns. The poorly crafted or incomplete descriptions lead to a difference in products received from those described in the store.
This is an essential part. Along these lines, read it carefully
As a dropshipper, you should be very careful of who you select as your supplier. When you have discovered a perfect supplier, set aside enough opportunity to think about their return and discount arrangements with a specific end goal to make your own (more on that in the following area).
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What happens if you send a product back to AliExpress?
So what happens if you want to send a product back? The sellers can decide their own AliExpress return policy, so you’ll have to solve it with the seller of the product. You can reach out to them to ask for your money back, or to send the product back, or even to replace the product. If for some reason the seller is not forthcoming, you can always ask AliExpress directly. Based on all the evidence and the return policy of AliExpress, a decision will be made.
How long does it take for AliExpress to respond to a return?
The seller then has 15 days to respond and reach an agreement with you, as written in the seller’s return policy on AliExpress. If the seller does not respond, you can file a claim from the dispute, and get your money back.
How to return AliExpress?
AliExpress Return Policy: Step by Step. Let’s recap what you’ll need to do if you want a refund/return on AliExpress: Step 1: Check if the seller accepts returns in their AliExpress return policy. You can find these details on the product page and the information page about the seller. Step 2: Contact the seller and ask them about their return ...
How long after shipping can you dispute a product?
You can open a dispute after the seller has shipped the item or if the item has not been delivered 60 days after shipping from the seller. You’ll need to attach proof of your dissatisfaction (pictures of a broken product for example), but if you haven’t received anything, you don’t have to upload anything.
