- Customers are responsible for all shipping costs*
- Returns sent COD (Cash on Delivery) will not be accepted
- If you return an item you didn’t buy from us, you’ll have to pay shipping to have it sent back to you
- You must obtain an RMA (Return Material Authorization) from OReillyAuto.com
- Sign in or create account
- Select “My Orders” tab
How do I Return my O'Reilly Auto Parts Product?
Please read the following instructions prior to making a return to your local O'Reilly Auto Parts store location. All merchandise returned as NEW must be in its original packaging, unopened and uninstalled, including all original materials supplied with the product.
What is the return policy for items purchased as new?
All merchandise returned as NEW must be in its original packaging, unopened and uninstalled, including all original materials supplied with the product. All returns must be presented with the original purchase receipt.
What is O'Reilly's warranty policy on batteries?
The warranty begins on the date of purchase and expires at the end of the warranty period stated on the receipt. Should the battery fail during the free replacement period, O'Reilly Auto Parts will replace it at no cost to the original purchaser.
Can you return batteries to O’Reilly Store?
Batteries: Batteries cannot be returned once installed, even if they were only installed a short time. An exception is if the battery is found to be defective when tested at an O’Reilly store. Dry Batteries: Dry batteries can’t be returned once opened or when the acid kit is added to it.
What's the return policy for O'Reilly Auto Parts?
You can return both online and in-store purchases to any O'Reilly Auto Parts store or send them directly to the company. There is no time limit for New returns if you possess the original purchase receipt. For your return to be accepted, it must: Be in the original packaging.
How long does Oreilly refund take?
within 3 to 5 business daysWhen the core has been received, you can expect a refund of the core price to your original payment method within 3 to 5 business days.
How long do I have to return car parts?
If a store violates this law (California Civil Code section 1723) by not clearly displaying their limited or no return policy, you can return the purchased item with proof of purchase for a full refund within 30 days.
Does O'Reilly give cash back?
The company does provide cashback to its customers. The most common process to get cashback from O'Reilly is to pay the bills using debit cards. In addition to that, online coupon codes can also be used to earn cashback from the company.
Can I get my money back if I paid by debit card?
If you paid using a Visa debit or pre-paid card The chargeback process lets you ask your bank to refund a payment on your debit card when a purchase has gone wrong. You should contact the seller first, as you cannot start a chargeback claim unless you have done this.
What stores give cash back on debit returns?
In addition to grocery stores and gas stations, some department stores let you get fee-free cash back with your debit card. Department stores like Costco, Target, and Walmart are just a few of many options....When you need cash, you can usually find it at:Costco.Kmart.Target.Walmart.Walgreens.Rite Aid.CVS.Staples.
How long does it take to get a refund from Napa?
Within 15 business days of receipt of your returned item, you will be issued credit for the original purchase price and applicable sales tax. Core credits will also be processed within 15 business days.
Can I get a cash refund if I paid by debit card at Walmart?
If you paid with a credit card, Walmart says it will apply your refund only to that same credit card. If you paid with a debit card, you have the option to put the refund back on the card or get cash.
How to contact O'Reilly Auto Parts?
You can also call customer service free of charge at 1.888.327.7153. The agent will send an RMA and a prepaid return shipping label (if applicable) to your email.
What to do if O'Reilly Auto Parts wronged you?
If you feel like O’Reilly Auto Parts wronged you, sue it in small claims court with the help of our app —the world's first robot lawyer recognized by the American Bar Association.
How long does it take to get a refund from a company?
The company will give you a refund to the original payment method within three to five business days. If you send an item that wasn’t authorized for a return, you will have to pay a shipping fee to receive it back.
Can you return a core to O'Reilly?
You can return a core to any O’Reilly Auto Parts store or ship it directly to the company’s online store. Note that you must have the original receipt or the packing slip and confirmation email for your return to be accepted.
Who inspects returned items?
The seller will inspect the returned items prior to approving a refund and issuing it to the original payment method.
Can you return O'Reilly parts online?
There is no time limit for New returns if you possess the original purchase receipt.
Can you get a refund from DoNotPay?
Aside from helping you send a return request to any company, DoNotPay can also assist you in getting a refund in a flash! We can also help you request a refund for any late, missing, or damaged delivery.
When does the warranty expire on a O'Reilly car?
The warranty begins on the date of purchase and expires at the end of the warranty period stated on the receipt. Should the battery fail during the free replacement period, O'Reilly Auto Parts will replace it at no cost to the original purchaser.
What is a limited warranty on O'Reilly?
The Limited Warranty covers any product that is purchased from O’Reilly Auto Parts which fails due to a defect in materials or workmanship as long as the product is used normally and in accordance with the purposes it was designed for.
How long is a warranty on a product?
If a product is replaced under this warranty (“Defective Product”), a replacement product will be covered for 90 days from the date of exchange, or for the remainder of the warranty period, whichever is greater.
Is Super Start a warranty?
This limited warranty is not a full warranty. Only the warranty that is expressly granted below is extended to you. Super Start batteries disclaims all other warranties expressed or implied including but not limited to:
Does O'Reilly Auto Parts warranty cover labor?
This limited warranty does not cover labor, towing, or rental car charges, which are the sole responsibility of the purchaser. This limited warranty does not cover incidental, consequential, indirect, or special damages. This limited warranty represents the total liability of O’Reilly Auto Parts for any product to which it applies.
Do O'Reilly fuel pumps have a warranty?
In order to validate the warranty, O'Reilly Auto Parts and the pump manufacturer (s) require proof of purchase and installation of the filter and strainer, without this documentation our fuel pumps carry no warranty .
Does the Limited Warranty cover incidental damages?
This Limited Warranty does not provide reimbursement for incidental, consequential, special or exemplary damages, including but not limited to:
What is O'Reilly Automotive?
O’Reilly Automotive Stores, Inc. and its affiliates and related entities (collectively referred to as “O’Reilly”) value and respect the privacy of all customers and other visitors to our stores, warehouses, and distribution centers, as well as our websites and other online platforms.This Privacy Policy describes how our company collects, uses, shares, and protects information from, and about, our customers and other visitors.This document discusses the choices you have about the use of the information you share with us, along with other important privacy disclosures, such as how O’Reilly may update the Privacy Policy and how you can contact us with any questions, concerns, and comments regarding this document and our privacy practices.
Who does O'Reilly disclose to?
O’Reilly may disclose to third parties, including law enforcement personnel, as much information as necessary to satisfy applicable law and the orders of any court or administrative agency, and to ensure the safety of O’Reilly’s business, customers, and employees.
What information is needed to process a payment?
Payment information from credit, debit, and gift cards, as well as personal and business checks, such as your name, address, and bank account number, for processing payments
What is an affirmative obligation for O'Reilly?
These Agreements create an affirmative obligation on the part of O’Reilly’s supply chain vendors to promptly provide notice of violation of any such laws, ordinances, statutes, rules, or regulations. The Agreements also require O’Reilly’s supply chain vendors to be accountable for any violations of law by providing the company indemnification for violations relating to its products. Agreements and certifications are updated on a periodic basis.
Does O'Reilly have a password?
O’Reilly will not monitor or protect your password, and you may be required to change it if O’Reilly suspects the security of its website has been compromised. You must use a password that O’Reilly deems secure and change it periodically, or O’Reilly reserves the right to terminate your account.
Does O'Reilly provide links?
O’Reilly does not guarantee the completeness, accuracy, or safety of third party links. O’Reilly provides hyperlinks as a convenience to customers and website users, and links to third party websites do not represent an endorsement of other organizations, their products, or their services by O’Reilly. Submissions.
Can you frame O'Reilly's website?
Framing: You will not frame O’Reilly’s website within any structure or navigation element of a website not affiliated with O’Reilly or one of its partners.
Super Start Batteries for Every Application
From cars, trucks, and SUVs to motorcycles, lawn mowers, and tractors, we have a Super Start battery to power it. Power. Performance. Reliability.
How To Increase Gas Mileage
Check out our tips and tricks to get the most out of your gas mileage.
Learn How You Can Start Earning O'Rewards Points Today
Earn points every time you shop & redeem rewards online and in-store with your O'Rewards account.
Power Torque Tools
Power Torque power tools provide the versatility and efficiency you need to make any job easier. Shop our exclusive line in-store or online.
Free Battery Testing
Bring your battery into your local O'Reilly Auto Parts store for a free diagnostic check.
How many stores does O'Reilly have?
O’Reilly Auto Parts is one of the biggest, and oldest names in the car parts industry. It serves both professional and individual customers and has more than 5000 stores all across the United States as well as some 20+ stores in Mexico. The company aims to be “the dominant supplier of auto parts in their market areas” while offering the “best of price, quality, and the highest possible service level”. In the light of their ambitious goals, our team has put the O’Reilly price match policy to the test and analyzed how well they stack up against their competition. If you want to know how to save money at O’Reilly pay close attention to the following article.
Is O'Reilly a good place to shop?
The combination of a huge selection of car, bike & truck parts along with their very extensive store network across the US makes O’Reilly one of the best places to shop for vehicle-related needs.
Does O'Reilly's match prices?
At O’Reilly’s the price match guarantee is known as “ Low Price Guarantee “. Under this policy, which applies to retail locations only, O’Reilly will match the price of most local competitors. This includes AutoZone, Advance Auto Parts, PepBoys, and all other traditional “car part” retailers. Stores that are not mainly working in the car-parts business, such as Walmart, Home Depot, and others might not always be matched. As usual, it typically comes down to the individual store manager’s discretion.
Can store managers make exceptions to the above stated rule?
Support representatives have told us that certain store managers are willing to make an exception to the above-stated rule. Whether or not such an exception is granted, will most likely depend on the price difference as well as the amount of time that has passed since you bought the item.
Does O'Reilly have a price adjustment policy?
Official policy at O’Reilly is not to adjust prices/apply coupons after a purchase has been made. Every sale is final for the purpose of a price adjustment. Now when it comes to the day-to-day application of said policy, you might be a bit luckier.
