return policy navy exchange

Full Answer

How much does Navy Exchange pay?

Tell us about you and get an estimated calculation of how much you should be earning and insight into your career options. How much does Navy Exchange in the United States pay? Average Navy Exchange hourly pay ranges from approximately $9.08 per hour for Cashier/Sales to $17.54 per hour for Technician.

What is the Old Navy return policy?

• Items marked “mail only” on the product page, your shopping bag, and the invoice can be returned only by mail.
• Swimwear must have the original price tags and hygienic liner intact.
• New sunglasses may be returned within 45 days if accompanied by the original receipt and complimentary case, with tags attached. ...

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Can anyone buy at Navy Exchange?

You can shop at the exchange if you’re in one of these groups: Active, reserve or retired uniformed services members Medal of Honor recipients Wage marine personnel and retired wage marine personnel of the National Oceanic and Atmospheric Administration

Does Navy Federal Credit Union exchange foreign currency?

If you have any questions about traveling, or would like us to place a travel alert on your account, please call 1-888-842-6328. As of now, Navy Federal does not exchange foreign currency for U.S. dollars. currency. Where Can I Exchange Currency For Free? If you plan to travel, make sure you exchange money at your bank or credit union.

Can you return items to any Navy Exchange?

Merchandise purchased at a NEX or from myNavyExchange.com can be returned to any NEX store within 45 days of purchase for a refund or even exchange.

Is Navy exchange only for military?

The Navy Exchange offers goods and services to active military, retirees, and certain civilians on Navy installations in the United States, overseas Navy bases, and aboard Navy ships.

Can anyone shop at the Navy exchange?

Quick Facts. Following the release of a recent Department of Defense (DoD) directive, the Navy Exchange (NEX) and Marine Corps Exchange (MCX) will open their doors to active DoD civilians in the United States, U.S. territories and possessions on May 1, 2021.

Does Navy Exchange do layaway?

If you like using the Navy Exchange's (NEX) layaway system, they just gave you a little boost. You can now layaway almost all items for 90 days instead of 45 days.

Can civilians use Navy Exchange?

To access the NEX online store for shopping, DoD and Coast Guard civilian employees will need to sign up for an account at myNavyExchange.com using their DoD ID or last four digits of their social security number and birthdate.

Is alcohol cheaper on military bases?

DOD policy, Bollinger points out, is that the shelf price on military bases for spirits brands should be 5 percent below the everyday shelf price of Walmart, Total Wine, and similar off-base competitors. “The military patrons are brand loyal and look for value when shopping on base,” he says.

Is WalMart cheaper than commissary?

You could find all of that savings just by hitting the commissary for meat and cheese and then going to WalMart for everything else. One common statement I see on SpouseBuzz is that the WalMart generics are always cheaper than the commissary, which only carries name brands.

Can DoD civilians buy alcohol on base?

All of the new authorized civilian shoppers are restricted from purchasing alcohol offered in the package store, tobacco and uniform items. The new directive allows DoD and Coast Guard civilian employees in the United States and locally hired in the U.S. territories and possessions to shop in military exchange stores.

Can I bring a guest to the Navy Exchange?

The guests, who can be a spouse or child, will have to enter through the base visitor control center and pass a standard security check, which includes criminal history and a terrorism screening. Guests will have to be with their sponsors at all times, and they cannot make any purchases.

What are military layaway charges?

"The expanded layaway helps military families budget their back-to-school costs in a way that works for them." To utilize the layaway program there is a $3 service fee and you must make a 15 percent deposit to place your items on layaway. The item must be completely paid for and picked up by Aug. 31, 2019.

What is a layaway balance military?

Pay Away the Layaway visits military exchanges all over the United States throughout the year and including Back to School and the Holiday season. Layaway balances are only paid off that include gifts for kids including books, backpacks, toys, games, blankets, clothes and coats.

What are layaway balances?

The term “layaway” refers to the retail purchasing method by which consumers place a deposit on items of merchandise—to “lay them away” for later pickup at a time when they have the funds to pay the balance in full.

Who can shop at MCX?

You can shop at the exchange if you're in one of these groups:Active, reserve or retired uniformed services members.Medal of Honor recipients.Wage marine personnel and retired wage marine personnel of the National Oceanic and Atmospheric Administration.More items...

Can civilians buy gas on base?

In order to buy gas on base, you must hold a valid military ID; meaning active duty and Reserve military and their dependants and retirees and their dependants are the only ones eligible to use the station, no matter the means of payment.

Can civilians buy alcohol at NEX?

Civilian shoppers at the NEX are restricted from purchasing alcohol offered in the package store, tobacco, and uniform items. The new shopping privilege does not apply to the Commissary.

Can veterans use Navy exchange?

Veterans with Veteran Health ID Card can shop at Military Exchange, Commissaries and MWR starting Jan. 1, 2020.

What is Navy Exchange return policy?

The Navy Exchange return policy applies to merchandise purchased from a Navy Exchange store or on myNavyExchange.com. Items that are not eligible for the NEX Customer Return Policy include pre-paid cards, gift cards and cards used for music or phones.

How long does it take to return a Navy Exchange item?

What Is the Navy Exchange Return Policy? Navy Exchange allows for most merchandise to be returned for an exchange or refund within 45 days of the date of purchase, according to myNavyExchange.com.

Does Navy Exchange require appraisal?

Navy Exchange may require an appraisal performed by the International Gemological Institute before it issues refunds for returned diamond jewelry. Refunds issued by Navy Exchange are made in the same form as the original payment.

Satisfaction Guarantee

We hope that you are pleased with your online purchase. Our guarantee covers all items on our website.

Exchange & Refunds by Mail

You can exchange or return your online purchase back to our Mail Order department. With a receipt we will gladly credit your account, refund check or exchange for other merchandise within 45 days of purchase. Without receipt, we will only exchange for merchandise.

How to contact Nex?

If you have any questions about our shipping policies or need assistance with an order, please contact us by phone from the U.S. at 1-877-810- 9030, from overseas at 001-877-432-1736 or by e-mail.

What is a $45 surcharge?

A $45 surcharge is applied for items deemed by carrier as over weight or over sized. Surcharges will be noted on the checkout or information page for each item. Surcharges will still apply during all sales, promotions, and special purchasing offers.

Can you pick up someone else's order?

The designated person must bring 1) a DOD ID and 2) the order confirmation email with them to pick up the order. An alternate pick up person must be identified during the checkout process.

Can you ship hazmat by carrier?

Items identified as HAZMAT by carrier (including fragrances) may only be shipped by ground and CANNOT be shipped to APO/FPO/DPO addresses. Items that are oversized, weigh over 70 pounds, or contain lithium batteries can only be shipped to the 50 United States and U.S. territories, NOT to APO/FPO/DPO addresses.

What is the SSN number?

The SSN is the number used by the Department of Defense (DoD) to identify service members and their authorized dependents in all fiscal transactions. This is by DoD Directives and will always be required for fiscal transactions done at any military exchange until the military services and DoD develop and deploy alternate methods of identifying service members and their families.

What is the DeCA?

The Defense Commissary Agency (DeCA) is an "appropriated fund" activity. Commissaries are funded by tax dollars and sell groceries and other household merchandise at cost plus a five percent surcharge, which is used to pay for commissary construction and renovation projects.

What is a manufacturer warranty?

Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturer’s warranty provides customer protection. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date.

Can you get a refund without a receipt?

If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered.

When did the military round up to the nearest nickel?

Rounding to the nearest nickel has been used in American Military communities overseas since 1980. Our "round-up, round-down" policy applies only to cash purchases. If the last digit of the total purchase ends in three, four, six, or seven, your purchase will be rounded to the nearest nickel.

Do mail order companies incur overhead?

Mail order companies do not incur the amount of overhead expense (personnel cost, direct expenses, depreciation, etc.) that traditional brick-and-mortar businesses do. Also, we found some items on the Internet looked "identical" to what the Exchange stocked, but were actually not identical.