Can you return an online order to Pet Supplies Plus?
Since these stores are franchised, the local store fulfills online orders, so you will have to contact the store directly if you need a return or exchange or if any part of your order was damaged or had anything missing. Pet Supplies Plus typically allows returns within 30 days, though the exact return policy is going to vary by location.
What is Pet Supplies Plus’ policy on making changes to information?
Pet Supplies Plus reserve the right to make changes, corrections, cancellations and/or improvements to Pet Supplies Plus Information, and to the products and programs described in such information, at any time without notice, including after confirmation of a transaction.
Is there any errors in my Petpet supplies plus information?
Pet Supplies Plus Information may contain technical inaccuracies and typographical errors, including but not limited to inaccuracies relating to pricing or availability applicable to your transaction.
What time does Pet Supplies Plus open & close?
Most Pet Supplies plus locations are open from 9 a.m. to 9 p.m. Monday through Saturday and 10 a.m. to 6 p.m. on Sundays but make sure to verify this with your store. What If I Can’t Find my Receipt?
What is Pet Supplies Plus return policy?
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can't offer you a refund or exchange. To be eligible for a return, your item must be unused and in the same condition that you received it.
Can you return cat food to Pet Supplies Plus?
For food, we offer a guarantee on all items. If your order arrives damaged or in any way defective, or if your pet refuses to eat the food, please call Vetsource at (877) 684-3294 for a replacement or refund.
Can I return a fish tank to Pet Supplies Plus?
Yes, you can return whichever fish you purchased from the Pet Supplies Plus store.
Is Pet Supplies Plus owned by chewy?
Pet Supplies Plus is currently owned by private equity firm Sentinel Capital Partners, which acquired the retailer just over two years ago.
Can you return dog food?
Surprisingly, PetSmart WILL let you exchange the pet food for a different brand. If the food is unopened you can exchange it (with your receipt) within 60 days of purchase.
Can I return opened pet food to Petco?
Free Returns to Store • Return by Mail Our return policy is simple – if you are not 100% satisfied with your purchase, you can return it to any of our Petco or Unleashed by Petco stores or to one of our petco.com warehouses within 30 days of purchase.
Can you return dead fish?
If the fish is dead, you can exchange it for a live fish. If the fish is sick, you can exchange it for a healthy one. If you do not want to exchange your fish for a different fish, you can ask for a refund or even a store credit.
Can you return fish to pets at home?
Returns should be made within a reasonable time and in original, undamaged packaging. * Please see below for exceptions to this policy. If the product returned has been unnecessarily handled, we reserve the right to refuse a refund on the item, or deduct up to 20% of the original selling price from the refund amount.
How do you bring fish back to the store?
0:071:52How to return fish - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd you need to bring the fish back to the store the safest thing to do is grab yourself a bucket orMoreAnd you need to bring the fish back to the store the safest thing to do is grab yourself a bucket or a large tupperware container and then put just enough water from the fish tank to cover the fish.
Is Pet Supplies Plus the same as PetSmart?
Petsmart is a larger chain than Pet Supplies Plus, meaning finding a Petsmart location in your state is going to be easier. However, both offer online as well. Petsmart's larger size also allows the store to match competitive prices more often than Pet Supplies Plus.
What company owns PetSmart?
BC PartnersArgos Holdings Inc.PetSmart/Parent organizations
What are the 4 P's of Pet Supplies Plus?
Beginning around the 1960s as “modern” marketing (at that time, it was more like solely advertising), the 4 P's of marketing stood for product, place, price, and promotion. Without a doubt, these are still important when it comes to pet store marketing and selling more items to your customers from a retail standpoint.
Can you return opened food to Pet Supplies Plus?
Used or Opened Products Most Pet Supplies Plus locations are willing to accept a return with a valid receipt even if the product has been opened or was partially used.
Does Purina have a satisfaction guarantee?
Does Purina guarantee the quality of the products I order? Yes, our products are backed by a 100% satisfaction guarantee. If you are not completely satisfied with any part of your order, we will replace the product or refund your purchase price within 90 days of date on receipt.
Where to contact Pet Supplies Plus?
INFORMATION FOR CALIFORNIA RESIDENTS Under California Civil Code Section 1789.3, we are required to provide California residents with the following specific consumer rights information: (a) www.petsuppliesplus.com is owned and operated by PSP Group, LLC, 17197 N. Laurel Park Drive, Suite 402, Livonia, MI 48152. Pet Supplies Plus’s contact phone number is 1-866-477-7748; (b) to file a complaint regarding Pet Supplies Plus or to receive further information regarding use of www.petsuppliesplus.com, send a letter to PSP Group, LLC, 17197 N. Laurel Park Drive, Suite 402, Livonia, MI 48152 or Contact Us (include “California Resident Request” in your submission). You also may contact the Complaint Assistance Unit of the Division of Consumer Services of California’s Department of Consumer Affairs in writing at 400 R Street, Suite 1080, Sacramento, California 95814 or by telephone at 916-445-1254 or 800-952-5210.
How to sign up for Pet Supplies Plus?
Sign up for Pet Supplies Plus by texting PETS to 46777. By signing up, you will receive 10 Pet Supplies Plus SMS marketing messages per month. Pet Supplies Plus Alerts are not mobile spam. The service is a recurring message program.
How to stop Pet Supplies Plus alerts?
To stop receiving all Pet Supplies Plus Alert messages, simply text STOP to the short code 46777. Once your telephone number is removed from our system, you will receive a final confirmation message and no further messages will be sent to your cell phone or mobile device.
How many SMS messages does Pet Supplies Plus send?
After an initial confirmation SMS message, users receive 10 SMS messages per month.
Can Pet Supplies Plus change its terms of use?
CHANGES TO TERMS OF USE: Pet Supplies Plus reserves the right, at our discretion, to change and/or modify portions of these Terms of Use at any time without notice and, unless otherwise indicated, such changes will become effective immediately upon posting . Please check these Terms of Use periodically for changes. We will display the effective date of these Terms of Use at the top of this page.
Is Pet Supplies Plus a trademark?
INTELLECTUAL PROPERTY. The trademarks, trade names, and logos of Pet Supplies Plus are proprietary to Pet Supplies Plus and may not be used for any reasons other than as expressly permitted by Pet Supplies Plus. All Content, graphics, code, and software used on or incorporated into the Website (including information provided by users), and the arrangement or integration of all such Content, graphics, code, and software, is subject to copyrights and other proprietary intellectual property rights held by Pet Supplies Plus. Except for information for which you have obtained express and written authorization from Pet Supplies Plus, you may not copy, modify, publish, transmit, distribute, perform, display, or sell any such proprietary information.
Is Pet Supplies Plus available outside the US?
Pet Supplies Plus makes no representation that the Site materials are available for use outside the United States. The content and information displayed on the Site are Pet Supplies Plus property and are collectively referred to as “Pet Supplies Plus Information”. The downloading, reproduction, or retransmission of Pet Supplies Plus Information, ...
How to communicate with Pet Supplies Plus?
Communicate with you by postal mail, e-mail, phone and other ways about contests, promotions, rewards, events, and special offers for products and services from Pet Supplies Plus and our select partners (collectively, "Pet Supplies Plus Marketing Communications").
What information do you give to Pet Club?
You may give us "Personal Information" that tells us who you are and other things about you. Personal Information we may collect includes your name, postal address, telephone number, e-mail address, and Preferred Pet Club account number. We may also collect your user name and password.
Does Pet Supplies Plus protect your personal information?
Pet Supplies Plus takes reasonable steps to help protect Personal Information that we have or control against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We do not, however, guarantee that unauthorized, inadvertent disclosure will never occur.#N#QUESTIONS OR CONCERNS
Can you opt out of Pet Supplies Plus?
You can "opt-out" of Pet Supplies Plus Marketing Communications. If you opted-in to our sharing of your Personal Information with third party marketers, you can opt-out of that too. You may also request to access or change your Personal Information. You may also ask us to change your preferences for how we use your Personal information. To make these requests:
How does a prescription for a pet work?
Once you have selected your veterinarian and the product (s) they have recommended for your pet, a prescription request is routed to your veterinarian for approval. Once approved, your prescription will be shipped to your door.
How to check status of Vetsource order?
If you would like to get the status of your order, please visit the Account Info page on the pharmacy site . Please allow up to 24 hours for the order to appear. If you have any questions about your order, you may also contact Vetsource at (877) 684-3294. Please have your order number available.
How to cancel autoship order?
To cancel your Autoship order, go to " My Autoship Orders " on your profile and click the "Cancel" button. You'll be prompted to provide a cancellation reason and to confirm your cancellation. All canceled Autoship orders will be viewable in " My Autoship Orders .".
How long does it take for Vetsource to approve a prescription?
Vetsource will immediately contact your veterinarian to review the prescription request. Typically, veterinarians respond to prescription approval requests within a few business days. If a response isn't immediate, Vetsource will attempt to get the prescription approved for up to seven days before your order is canceled.
How many digits are in a reward coupon?
The Reward coupon must be presented to the team member for application to the transaction either via scanning the barcode or manually entering the 20-digit code.
Where do Vetsource prescriptions ship?
Prescription medications are fulfilled and shipped from Vetsource's pharmacy in Portland, OR. Food products may also ship from Portland, OR or directly from our food partners who have multiple warehouse locations across the country.
Does Pet Supplies Plus ship free?
All pharmacy food and treat products ship free. Other orders (prescription medication orders and all orders on the Pet Supplies Plus website) will only receive free shipping if each transaction is greater than $35.
Returns are accepted within 30 days of purchase
Upon receipt of your order, if you are not completely satisfied, please contact customer service within 30 days of purchase for a refund or replacement. A Return Merchandise Authorization (“RMA) number will be issued.
Damaged Item or Fulfillment Mistakes
Please check your order upon receipt and within 30 days of receiving the package. Quickly reporting damages and shortages immediately to customer service 877-813-7387, help us correct any problems.
