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Is Sunday delivery available?
Sunday and holiday delivery is not available. Next-day delivery is not offered for watches or personalized items. To inquire about shipments within the U.S. APO or FPO addresses, please contact Client Care at 800 843 3269. View Client Care Hours.
Does Tiffany and Co ship internationally?
Currently we are only able to accept online orders to shipping addresses within the United States, and do not ship internationally. To ensure the secure delivery of your order, Tiffany & Co. does not ship orders to post office boxes. Tiffany & Co. is able to accept post office box addresses for your billing needs.
Can fragrance be returned?
Fragrance must be returned in its original packaging ( including water seal stickers) and in salable condition.
Does sales tax count toward engraving fees?
Sales tax & engraving fees do not count toward the total amount.
The High Points of Tiffany's Return Policy
Tiffany's return policy states that you can return or exchange most items. The following conditions apply:
How To Return Your Tiffany & Co. Purchase by Yourself
To return your online purchase via mail, you can use the return label included in your package. If you don't have a return label, print one on the Tiffany’s Returns page. Take the following steps:
How Can You Contact Tiffany's Customer Support?
If you have any other questions about refunds, returns, and exchanges, you can reach out to Tiffany's customer support in several ways:
How Are Tiffany & Co. Returns Processed Under the Tiffany Return Policy?
Tiffany's return policy does not state how long a customer should wait for returns to be processed, but it does provide some insight into available refund methods.
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