How long will it take Rigby & Peller to process my return?
Deliver your parcel to a UPS Parcelshop. It can take up to 14 business days for Rigby & Peller to receive, process and refund your returned merchandise and for your account to be credited. If at the time of purchase you received a discount on the full order, this will be taken into account and the actual amount paid will be refunded.
Does Rigby&Peller store personal information?
They do not store directly personal information, but are based on uniquely identifying your browser and internet device. If you do not allow these cookies, you will experience less targeted advertising. Rigby & Peller use cookies to enhance site navigation and analyze the site usage and performance of our marketing campaigns.
How many Rigby's stores are there?
The company was founded in 1939 by Gita Peller, a Jewish Hungarian refugee who settled in London, and Bertha Rigby, an English corsetière, with a shop in South Molton Street in London's West End. As of 2011, they had seven stores as well as a website.
Why do Rigby and Peller use cookies?
Rigby & Peller use cookies to enhance site navigation and analyze the site usage and performance of our marketing campaigns. By clicking “Accept”, you agree to the storing of cookies. For more information on our on our cookie policy, you can click learn more.
Can you return a package if you don't have the original shipping box?
Please return the items in the original shipping box. If you don’t have the original shipping box, please make sure that the packaging is appropriate to avoid damages during transport.
1. USE OF OUR WEBSITE
These General Terms and Conditions and any document to which they refer are meant to create a legally binding agreement between you and us while protecting your rights as a valued customer and our rights as a company. They therefore form the entire agreement between you and us and replace any previous agreement.
2. ESTABLISHMENT OF THE CONTRACT
If you place an order through our Website by clicking the 'Buy now' button, this order constitutes a binding offer by you to use to buy one or more Products from us.
3. PRICES AND SHIPPING COSTS
Except when there is a manifest error, the price of the Products is the price which is mentioned on our Website at the moment you click on the button 'In Basket'. The prices on our Website include VAT, but excluding shipping costs. The shipping costs are added to the total amount owed as explained in 'Shipping & Delivery'.
5. AVAILABILITY AND DELIVERY
Information regarding availability shown on this Website can also be changed by us without prior notification. We cannot guarantee permanent or continuous availability of all products on this Website. All orders are always subject to availability.
6. RISK AND TRANSFER OF OWNERSHIP
The ownership of the Products ordered is only transferred to you when the Products have been delivered to you and after we have received the full payment of all sums due regarding the Products. Once the Products have been delivered to you or to a person designated by you, they will be held at your own risk and you will be responsible for them.
7. RETURNS POLICY
You have a right to cancel your order without having to give a reason at any time before your goods are dispatched or within 14 days after delivery, such 14 day period beginning on the day after you receive the goods.
8. LIABILITY AND DISCLAIMERS
Our liability regarding any Product which was purchased through our Website is strictly limited to the purchase price of this Product.
