Read and agree to our returns policy
- Item must be returned within 30 days of purchase.
- Item must not been worn, marked, used or damaged, and includes all tags, stickers and is in original re-usable packaging.
- Item must have been purchased via the official Rip Curl online store.
Full Answer
How do I return an item to Rip Curl?
Item must not been worn, marked, used or damaged, and includes all tags, stickers and is in original re-usable packaging. Item must have been purchased via the official Rip Curl online store. Please contact nz.online@ripcurl.com with 'eStore Return' in the subject line.
What if I am not satisfied with my Rip Curl online purchase?
If you are not satisfied with your Rip Curl online purchase, simply follow the steps below. Products must be in the condition you received them. We will not accept merchandise that’s been worn, altered, or washed. Products must have the original tags and bikini bottoms hygienic sticker must be intact.
What is the warranty on my Rip Curl watch?
*Our warranties are valid from date of purchase with a proof of purchase (a receipt or a credit/bank statement) from an authorized Rip Curl vendor. The glass, band, and case. Damage caused by general wear and tear. Accidental Damage. We recommend all watches be tested and resealed for water resistance every 2 years by our Service Center.
What is the return policy for swimwear products?
Products must have the original tags and bikini bottoms hygienic sticker must be intact. Wetsuits must be returned in the original box that they were shipped in. Wetsuits stuffed into small boxes/packages will not be accepted. Items must be returned within 30 days of purchase.
Does Rip Curl have free returns?
If you are not satisfied with your Rip Curl online purchase, simply follow the steps below. Products must be in the condition you received them. We will not accept merchandise that's been worn, altered, or washed. Products must have the original tags and bikini bottoms hygienic sticker must be intact.
How do I contact Rip Curl?
Please contact our service center by phone at (800) 842-2875 or by email at us.customerservice@ripcurl.com to place an order.
Does Rip Curl Do click and collect?
Click and Collect is no longer available.
Where is Rip Curl headquarters?
Torquay, AustraliaRip Curl / Headquarters
How do you fix a tear in a wetsuit?
0:412:36How To Repair A Wetsuit | GTN's Ultimate Guide - YouTubeYouTubeStart of suggested clipEnd of suggested clipAll you need to repair a wetsuit is some neoprene specific glue a cotton bud and some tissue foldMoreAll you need to repair a wetsuit is some neoprene specific glue a cotton bud and some tissue fold the suit at the point of the cut forcing. It open but without making it any bigger.
How many stores does Rip Curl have?
He's been with the company for 18 years and in the role of CEO since 2012. Rip Curl is a 50-year-old company. When I started 18 years ago, there were only three stores. Now there are more than 200.
Is Rip Curl an Australian brand?
The company was founded in 1969 by Doug Warbrick and Brian Singer in Torquay, Victoria, Australia, and initially produced surfboards. In 1970, they decided to begin production of wetsuits, with an emphasis on transforming diving technology into a wetsuit suitable for surfing.
Who owns Rip Curl now?
KMD BrandsRip Curl Group Pty LtdRip Curl/Parent organizations
Does Rip Curl sell surfboards?
Established in 1969, Rip Curl is one of the largest names in the world of surfing, producing everything from shortboards to funboards, longboards, fish, gun and shortboard, and even wetsuits. If you want to go with the Rip Curl range of surfboards, we have what you need.
Is Rip Curl a good brand?
Founded in 1969 by Brian Singer and Doug “Claw” Warbrick, Rip Curl is one of the world's most recognized and respected brands. It has been at the forefront of the surf and snow scenes since its creation. Rip Curl is a company for, and about, the crew on The Search.
Where are Rip Curl products made?
Since 1989, Rip Curl owns and operates a large state-of-the-art wetsuit manufacturing facility “Onsmooth Thai Co., Ltd” located at 143 Moo 7 Thawangtarn, Saraphee, Chaingmai, Thailand. The factory employs around 650 workers and is one of the largest employers in the region.
How many employees does Rip Curl have?
Rip Curl is a global company with small town roots, and since its inception in 1969 we have built a portfolio of over 300+ employees at the Global Headquarters in Torquay, and over 3,000 employees around the world.
How do you set a Rip Curl tide watch?
TIDE SETTING -Press MODE to select to TIDE MODE. (WAIT FOR BEACH NAME TO STOP SCROLLING) -HOLD MODE/SET in for 3 seconds to enter beach setting. -To toggle between REGIONS use UP & DOWN.
What is the meaning of Rip Curl?
History. The name "Rip Curl" was taken from a vee-bottom surfboard that co-founder Warbrick bought in 1968, upon which he'd written "Rip Curl Hot Dog." The words didn't mean anything, he later admitted. "Except ripping was groovy; surfing the curl was groovy; we wanted to be groovy – so that was it."
Does Rip Curl sell surfboards?
Established in 1969, Rip Curl is one of the largest names in the world of surfing, producing everything from shortboards to funboards, longboards, fish, gun and shortboard, and even wetsuits. If you want to go with the Rip Curl range of surfboards, we have what you need.
How long does it take to get a refund from Rip Curl?
We are committed to customer satisfaction. If you are not happy with your Rip Curl online purchase simply return the item/s for a refund within 21 days of purchase following the below process (our change of mind return policy).
How to pack a wetsuit for return?
Follow the steps below to effectively pack your wetsuit for return: 1. Place the wetsuit face down on a flat surface with the arms down. 2. Fold both leges up from just above the knees. 3. Fold the wetsuit again, upwards from the waist. 4. Fold the arms over the top, crossed over one another.
How long does it take to return a rip curl?
Item must be returned within 21 days of purchase. Item must not been worn, marked, used or damaged, and includes all tags, stickers and is in original re-usable packaging. Item must have been purchased via the official Rip Curl online store.
How to pack a wetsuit for return?
Follow the steps below to effectively pack your wetsuit for return: 1. Place the wetsuit face down on a flat surface with the arms down. 2. Fold both leges up from just above the knees. 3. Fold the wetsuit again, upwards from the waist. 4. Fold the arms over the top, crossed over one another.
How to return a package that is not returned?
1. Fill in the form of return included in your package. Fill the form included in your package by striking the item (s) not returned and mention the reason of your return. 2. Prepare your package. Put the item back in a carefully closed package. Then stick the return label on the package over the shipping label.
How long do you have to return a product?
The form and the return label are in your package. You have a right of withdrawal of 60 working days from receipt of the products to return them without having to justify or pay a penalty. 1. Fill in the form of return included in your package.