Return-Policy.org

rockport return policy

by Davon Ferry Published 2 years ago Updated 1 year ago
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Does Rockport have free returns?

We'll issue a refund to your original form of payment once our Returns Department processes your return. Original order shipping fees and applicable shipping taxes are non-refundable. Do you offer exchanges?

Did Rockport shoes go out of business?

On May 14, 2018, Rockport filed for Chapter 11 bankruptcy protection, citing a "costly and time-consuming separation" from their former owner, Adidas AG. Charlesbank Capital Partners purchased the company out of bankruptcy in July 2018; on July 23, the company's 60 brick-and-mortar retail locations were closed.

Does Rockport have a warranty?

We offer an extensive warranty policy to ensure complete satisfaction. Defective products purchased within one year can be replaced at no cost to you. Call 1-800-Rockport (1-800-762-5767), and we will exchange the product (if available) or provide credit toward another, should the product no longer be available.

What is special about Rockport shoes?

Rockport Durability They offer firm but comfortable support that holds up with long-term wear. The insole support is very durable and the rubber sole holds its shape over time. Although Rockport shoes use cement construction common to shoes in this price range ($80.00 – $130.00) they are very durable.

Are Rockport shoes made in China?

Last year, about 8 million pairs of Rockport shoes were produced, a slight increase from 2012. Nearly two-thirds of them were made in China, with the rest coming from plants in Vietnam, India and Indonesia. Rockport is one of the most prominent shoe companies left standing from Massachusetts' proud shoe industry.

Who owns the Rockport brand?

Berkshire Partners LLCBerkshire Partners LLC, a Boston-based investment firm, together with New Balance Holding Inc., the investment arm of New Balance, completed the acquisition of The Rockport Company from the Adidas Group. The Rockport Company is a leading designer and marketer of high-quality comfort footwear for men and women.

Can Rockport shoes be resoled?

NuShoe specializes in rebuilding Rockport shoes by hand using factory quality materials. You can place your order online for all types of shoes, boots, sandals and high heels. Our turn around time is 3-4 weeks which includes the round trip shipping time.

Do Rockports run big or small?

Do Rockport Shoes Run Big or Small? In general, Rockport shoes run true-to-size. Some Rockport boots run a little big, but I have not experienced that same issue with Rockport shoes (with the exception that some Rockport Oxfords run a touch big). I'd recommend sticking with your normal sizing.

Are Rockport shoes made in the United States?

According to Reebok CEO Herbert Hainer, two-thirds of the 8 million pairs of Rockport shoes produced in 2013 were made in China. The remaining third were produced in factories in Vietnam, India, and Indonesia. Rockport doesn't seem to sell any products manufactured in the United States.

When did Adidas buy Rockport?

After changing hands a few times in the years leading up to its bankruptcy, Rockport's ultimate future is still likely not written yet. Reebok bought the company, which was founded in 1971, in the 1980s. Adidas in turn acquired the brand when it bought out Reebok in 2005.

Are Rockport shoes still being made?

Shoe-maker The Rockport Co. is officially back in local control. New Balance Holding, the company's investment arm, and Boston-based Berkshire Partners LLC bought Rockport from Adidas Group for a reported $280 million in a deal that closed Friday.

When did Adidas buy Rockport?

After changing hands a few times in the years leading up to its bankruptcy, Rockport's ultimate future is still likely not written yet. Reebok bought the company, which was founded in 1971, in the 1980s. Adidas in turn acquired the brand when it bought out Reebok in 2005.

Are Rockport shoes made in the United States?

According to Reebok CEO Herbert Hainer, two-thirds of the 8 million pairs of Rockport shoes produced in 2013 were made in China. The remaining third were produced in factories in Vietnam, India, and Indonesia. Rockport doesn't seem to sell any products manufactured in the United States.

Can Rockport shoes be resoled?

NuShoe specializes in rebuilding Rockport shoes by hand using factory quality materials. You can place your order online for all types of shoes, boots, sandals and high heels. Our turn around time is 3-4 weeks which includes the round trip shipping time.

OUR 90 DAY RETURNS POLICY

You may return any product you have purchased to us that is unused and undamaged, in its original condition within 90 days from the date it was purchased and receive a refund.

ONLINE RETURNS

Rockport is unable to offer exchanges on return items via our online store. Returning your product to Rockport.com.au is free of charge. We cover the cost of postage and handling for all returns, to request a return:

CONTACT US

Please feel free to contact us if you have any concerns regarding the delivery or return of your purchase.

PAYPAL, ZIP PAY & AFTERPAY

All orders purchased using Paypal, Zip Pay or Afterpay must be returned through our online store, for a refund only. Orders may not be exchanged in-store and must be returned online for a refund.

RETURNING SALE ITEMS

All products must be in an undamaged, unworn condition, with all labels and product swing tags attached for you to be able to return them. If returned goods do not meet these criteria, a refund will be declined and we will return the products to you.

Free Standard Shipping Within Contiguous US

Free standard shipping via UPS Ground applies to all orders shipping to addresses within the Contiguous United States. Actual shipping time is 3-5 business days. UPS does not deliver to Post Office Boxes.

Alaska, Hawaii, Puerto Rico, And Military Addresses

Orders shipping to Alaska, Hawaii or Puerto Rico are charged $22.00 per pair and ship via USPS Priority Mail. Orders shipping to military addresses (APO, FPO, or DPO) are charged $15.00 per pair and ship via USPS Priority Mail.

Canadian And International Orders

If you have questions about your order please email us at orders@warsonbrands.com or call 877-753-2426.

Does Rockport offer free shipping?

Yes. As of -, Rockport does offer free shipping policies. View the discussion thread for more details.

Does Rockport offer free returns & exchanges?

Yes. As of August 28, 2021, Rockport does offer free return policies. View the discussion thread for more details.

Does Rockport offer international shipping?

No. Based on our last check on August 28, 2021, Rockport was not offering international shipping policies. Check the full discussion for updated information.

Does Rockport offer curbside pickup?

No. Based on our last check on August 28, 2021, Rockport was not offering in-store pickup. Check the full discussion for updated information.

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