Can I return an online purchase to a Rogers & Hollands store?
For your convenience, online purchases can be returned or exchanged for store credit at any Rogers & Hollands Jewelers or Ashcroft & Oak Jewelers store location. However, this policy is subject to the following conditions, clarifications, exceptions & fees:
What is Rogers&Hollands trade-in policy?
Trade-ins purchased at Rogers & Hollands® or Ashcroft & Oak® are awarded the full value of the original purchase price. The trade-in value is based on the original purchase price, excluding charges such as tax and shipping. Color gemstone and pearl jewelry is not eligible for trade-in.
Do you guarantee your Rogers&Hollands diamonds against chipping?
Provided you allow us to inspect your Rogers & Hollands/Ashcroft & Oak diamond jewelry every six months. WE WILL Guarantee your Rogers & Hollands or Ashcroft & Oak Diamonds against chipping, forever. *Single stones up to 2.05 carats. Provided you allow us to inspect your Rogers & Hollands/Ashcroft & Oak diamond jewelry every six months.
What is Rogers & Hollands|Ashcroft & oak's return policy?
Rogers & Hollands|Ashcroft & Oak assumes no liability for any loss and/or damage to merchandise while in transit to our return location. Please request a return receipt for confirmation that the shipment has reached our offices. For your protection, do not write Rogers & Hollands|Ashcroft & Oak anywhere on the outside of the box.
What is Roger and Hollands return policy?
In-Store Return & Exchange Policy Merchandise in new condition may be returned for a full refund within 60 days from the date of purchase if accompanied by a valid sales receipt. Merchandise may also be exchanged for store credit within 100 days from the purchase date if accompanied by a valid sales receipt.
Who owns Rogers and Hollands?
As Alan Kadet & wife Juell continued to build the success of this business, they also built a family including a daughter who recently celebrated more than 30 years with the company in its merchandising department. Mr.
Is Rogers and Hollands real?
Rogers & Hollands have an incredibly long and rich history by jewelry store standards. Rogers Jewelers' roots go back to 1945 but that pales in comparisons to Hollands which started way back in 1910. The companies merged and slowly grew. By the 1980s they were operating about 30 stores.
How long does it take to resize a ring at Rogers and Hollands?
2-6 weeksTypically, the ring will be reordered from the manufacturer in the correct size. Depending on the designing company, this usually takes 2-6 weeks.
Who took over Rogers Jewelers customers?
Gitanjali GroupFounded in 1891 and formerly known as Barry's, Samuels has long been, and remains, one of America's largest jewelry chains. In 2006, Gitanjali Group, then a powerhouse of the Indian industry, bought the company. A year later, it also purchased Rogers Jewelers.
How much do you spend on an engagement ring?
How Much Should an Engagement Ring Cost? A one carat engagement ring typically costs around $5,500, but most couples spend over $6,000—and 7 percent spend over $10,000.
Who owns Rogers Jewelers?
Dr. Robert MoonFamily. The partnership of Harry Marks and his partner, Dr. Robert Moon, blossomed into a fruitful enterprise that has lasted for decades. Pooling their unique talents, they managed to earn the trust of Modesto and later, six other cities.
Who owns Ashcroft and Oak?
Rogers Enterprises, Inc.Rogers Enterprises, Inc. —parent company of Ashcroft & Oak Jewelers and Rogers & Hollands Jewelers—will open its 83rd fine jewelry store in the U.S. this week.
Can you get a deposit back on an engagement ring?
If you want to cancel the purchase of the engagement ring you have the right to get the refund that you placed returned promptly based upon what the manager told you. If you want the deposit back as a form of a penalty and you still get the ring, you are not entitled to such under the law.
Does Walmart measure ring size?
Any jewelry store will gladly do that for you. The good news is that there's a jewelry department in every Walmart, Costco, or Target, and every department store or shopping mall in the country. If you have one near you, it's worth it to get an accurate ring size measurement from one of them.
Does Kay Jewelers resize rings not bought there?
Relax! We offer free sizing for purchases for any ring within 90 days of purchase. All you have to do is pay the shipping. If you need help, give us a call.
How long does it take for a jeweler to resize a ring?
If the job is simple and the jeweler has no other customers ahead of you, your ring may be resized in as little as an hour. But since the jeweler may have to work on other pieces before he gets to yours, you can usually expect a turnaround time of one to three days.
How long does getting a ring resized take?
one to two weeks"Resizing a ring usually takes one to two weeks," says Gandia. This means you'll have it back on your finger in no time!
How long does it take to size a ring down?
Typically, it takes between one to two weeks to get a ring resized, and may take longer to downsize one. If you guessed the average ring size when buying an engagement ring, leave ample time for resizing. What is this? In reality, a jeweler can resize rings in as little as 10 minutes if they are on the spot.
How long does it take to get a ring reset?
The process of resetting a diamond engagement ring depends on the jeweler and could take anywhere from four to six weeks.
How to return Rogers and Hollands?
If we can help you with an alternate purchase, please chat us on our live chat, email us at info@rogent.com or call us at 708-679-7588. For your convenience, purchases can also be returned or exchanged at any of our store locations. To return an item at a Rogers & Hollands or Ashcroft & Oak store, simply bring it in along with the original packaging and paperwork, and an associate will be happy to assist you.
How long does it take to return a Rogers and Hollands item?
If, for any reason, you are not completely satisfied with your purchase, you may return it within 60 days of purchase, or exchange for store credit within 100 days, as long as the item (s) do not show any signs of being worn or damaged and meet the requirements outlined here. Merchandise must be in new, unused condition. All returns require the original packing slip or sales receipt. Returns will be credited in the original form of payment. For your convenience, purchases can also be returned at any Rogers & Hollands or Ashcroft & Oak store location.
How to exchange an item at Rogers and Hollands?
To exchange an item at a Rogers & Hollands or Ashcroft & Oak store, simply bring it in along with the original packaging and paperwork, and an associate will be happy to assist you.
How to update special order?
For updates on your Special Order, call the store location you placed the order with. While we want to be as accurate as possible when calculating the estimated arrival date for your order, there are some factors that may cause that to change. Factors that might delay your custom design or special order include:
Can you trade in diamonds at Rogers and Hollands?
If you purchased your diamond merchandise at Rogers & Hollands or Ashcroft & Oak, you may trade in your diamond for another diamond at least double the trade-in value, and trade-ins of in-store and online purchases are accepted at Rogers & Hollands and Ashcroft & Oak locations.
Can we ship internationally?
We are currently unable to ship internationally with the exception of military bases.
Can you return merchandise at Rogers and Hollands?
All returns require the original packing slip or sales receipt. Returns will be credited in the original form of payment. For your convenience, purchases can also be returned at any Rogers & Hollands or Ashcroft & Oak store location.
How long is the resale of a jewelry guarantee?
This Guarantee is not transferrable or assignable more than 90 days after the original purchase date , or if the covered jewelry is re-sold to a third party.
Is a diamond not purchased from us covered by this guarantee?
Any diamond not purchased from us is not covered by this Guarantee.
Does Rogers and Hollands Diamonds have a warranty?
If necessary repairs are identified by us in an inspection of your jewelry, your Rogers & Hollands Diamonds will not be covered by this Guarantee until all such necessary repairs have been completed, and you have paid for the repairs in full.
Can you bring your Rogers and Hollands jewelry to Ashcroft and Oak?
WE GUARANTEE "It's Easy!" You’re welcome to bring your Rogers & Hollands or Ashcroft & Oak Jewelry to any of our store locations at any time for inspection, cleaning or any other maintenance it may need. If you are unable to visit one of our stores, you may have your jewelry cleaned, inspected and serviced if necessary by mailing it to our Home Office Center. Please contact our Guest Services Department to schedule and discuss this process.
Does Rogers and Hollands guarantee diamonds?
If your jewelry is repaired, sized, adjusted, altered or serviced in any manner by anyone other than us, your Rogers & Hollands Diamonds will not be covered by this Guarantee until your jewelry is re-inspected by us, any necessary repairs have been completed, and you have paid for the repairs in full.
What is a trade in at Rogers and Hollands?
Trade-ins purchased at Rogers & Hollands® or Ashcroft & Oak® are awarded the full value of the original purchase price. The trade-in value is based on the original purchase price, excluding charges such as tax and shipping.
How long after purchase date can you trade in diamonds?
Any other jewelry containing a mixture of diamonds and other gemstones is not accepted for trade-in. Jewelry is not transferrable or assignable more than 90 days after the original purchase date, or if the covered jewelry is re-sold to a third party.
