Return-Policy.org

rothys return policy

by Tyrel Mraz Published 3 years ago Updated 2 years ago
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Can you return worn Rothys?

We cannot accept any shoes that have been worn, washed or altered in any way. All items must be returned unworn and unwashed. Bags: All items must be returned unworn and unwashed.

Does Rothys charge for returns?

Drop off your parcel at your nearest Return Bar location, and you're done. Rothy's won't charge you any fees for shipping or processing your return.

Does Rothys fit true to size?

Some Rothys style shoes do run small. It's best to size up with those styles....Do Rothys run small?Shoe StyleSize RecommendationThe FlatFlats run true to size. Order your typical shoe size. For me, that is a 7.The PointPoints run small. Order a half-size up from your typical shoe size. For me, that is a 7.5.3 more rows

Do Rothys stretch out?

Rothy's Sizing Tips If you're trying to figure out how to stretch Rothys just approach it like every other shoe: wear it. They'll stretch out a little bit and form to your feet after a few weeks of wear.

How do you stretch out Rothys?

0:064:54Stretching Your Rothy Shoes - YouTubeYouTubeStart of suggested clipEnd of suggested clipAnd she put them in her shrunk shrunken shoes and then she poured boiling hot water over top of themMoreAnd she put them in her shrunk shrunken shoes and then she poured boiling hot water over top of them. And allowed them to dry. And it worked to stretch them out so I'm trying it.

How long does it take to get Rothys?

Our free shipping option typically takes 5-7 business days and is always free for all orders. We know sizing can be tough, so we always offer free shipping and free returns to make the process seamless.

Why are Rothys so small?

They are made of plastic, which means that these shoes don't stretch. If you order a pair of Rothy's and they feel a little bit too snug, you can confidently exchange them for a bigger size without factoring in the possibility of them stretching. The Rothy's website clearly states that: “Rothy's do not stretch.

Can you wear Rothys without socks?

Do you wear them with or without socks? Much like the Allbirds, you can wear them both ways. I've worn no-show socks with them, and I've also worn them without anything.

How do you make Rothys not smell?

Tip 1: Wash Your Rothy's Regularly First, take the insoles out of your Rothy's. Using the cold water cycle of the washing machine, throw in both the shoes and the insoles. Use your regular laundry detergent and leave them in for the full cycle.

How do I know if my Rothys are too small?

If your Rothys don't fit- for example, your toes feel squashed or pinched, or if you have soreness on the sides of your feet- you're better off sending the shoes back right way.

Do Rothys shrink when washed?

Wash on a cold, delicate setting with mild detergent. And a gentle reminder: any heat will cause Rothy's to shrink and lose shape, so make sure never to wash with warm water or put them in the dryer.

Are Rothy shoes good for plantar fasciitis?

If you have Plantar Fasciitis, I would only recommend getting a pair of Rothy's if you're willing to invest in a good quality pair of insoles for more heel support.

How do you use happy returns?

How it worksGet your QR code. Start your return here, or on the retailer website.Drop off items at a Return Bar. No box, label, or contact required.Share QR code for a contact-free return.

How do you exchange birdies?

If you are not satisfied with your Birdies we will gladly accept a return or exchange of your unworn Birdies. You can process through our Returns Center - you will be given the option to either return or exchange for a new style, color or size. Please reach out to help@birdies.com for further questions or needs.

How to return items to Rothy's?

How To Return Your Items to Rothy’s by Mail. To return your items to Rothy’s by mail, you need to initiate an online return request through Happy Returns by doing the following: If you want to make sure Rothy’s processes your return request in a secure manner, you can initiate your return request by clicking on the Start With an Email button.

How long do you have to return a Rothy's shoe?

If you’re not happy with Rothy’s products, you have 30 days to return or exchange them for free. Check out Rothy’s return policy for each product category: The products must not be worn, washed, or altered. Make sure you only try them on inside before requesting a return. Rothy’s won’t issue a refund for soiled shoes.

How Long Does It Take for Rothy’s To Process My Return Request?

Rothy’s will process in-store returns immediately. Shipped ones will be processed as soon as you drop them off at a Return Bar. It may take three to five days for your bank to process the refund and credit your account.

Can you return a soiled shoe at Rothy's?

Rothy’s won’t issue a refund for soiled shoes. Bags. The items must not be worn or washed. If you want to return bags, they must have all tags still attached. The Mask and The Kids Mask. Face masks are considered final sale products and are not eligible for returns or exchanges because of hygienic reasons.

Can DoNotPay do anything?

Apart from being your shortcut through returning your faulty items to merchants, our app can do so much more! From helping you request a refund, get extended warranties, file insurance claims, and find clinical trials in your vicinity to assisting you in creating legal documents, notarizing them, and faxing them—DoNotPay can do it all.

How to accept a Rothys order?

By submitting an Order for a Product with us you: (i) agree to purchase that Product, (ii) represent that you are an authorized user of the Payment Provider Account provided, and (iii) represent that you are of legal age to use the Payment Provider Account provided. Each Order that you submit to us constitutes an offer to purchase. If you do not receive a message from us confirming receipt of your Order, please contact our Customer Service department at help@rothys.com before re-entering your Order. Our confirmation of receipt of your Order does not constitute our acceptance of your Order. We are only deemed to have accepted your Order once the Product (s) you ordered have been shipped.

Where is Rothy's warranty?

If you have questions about our limited warranty please contact us at Rothy’s, 855 Montgomery Street, San Francisco, CA 94133 USA, ATTN: Stephen Hawthornthwaite.

What is Rothy's arbitration agreement?

It requires you to arbitrate disputes with Rothy’s, its parent companies, subsidiaries, affiliates, successors and assigns, and all of its and their respective officers, directors, employees, agents and representatives (collectively, the “Rothy’s Parties”) and limits the manner in which you can seek relief from the Rothy’s Parties. IF YOU ARE LOCATED IN CANADA, please refer to Section 21 below.

Where to notify Rothy's about recall?

If we recall Products, we will do so at our sole expense and in our sole discretion. Please notify us at Rothy’s, 855 Montgomery Street, San Francisco, CA 94133 USA , ATTN: Stephen Hawthornthwaite if you suspect there is a possibility of us needing to recall Products.

Where to send a letter to Rothy's?

To begin an arbitration proceeding, you must send a letter requesting arbitration and describing your claim to Rothy’s, 855 Montgomery Street, San Francisco, CA 94133 USA ATTN: Stephen Hawthornthwaite.

How does Rothy's dispute work?

You agree that any dispute or claim relating in any way to your access to or use of our Website, to any Services distributed through our Website, and any Products sold or distributed through our Website, or to any aspect of your relationship with Rothy’s, will be resolved by binding arbitration, rather than in court, except that: (i) you may assert claims in small claims court if your claims qualify, so long as the matter remains in such court and advances only on an individual (non-class, non-representative) basis; and (ii) you or the Rothy’s Parties may seek equitable relief in court for infringement or other misuse of intellectual property rights (such as trademarks, trade dress, domain names, trade secrets, copyrights and patents). This Arbitration Agreement does not preclude you from bringing issues to the attention of federal, state or local agencies. Such agencies can, if the law allows, seek relief against the Rothy’s Parties on your behalf.

Is Rothy's a royalty free company?

You hereby grant Rothy’s a fully paid, royalty-free, perpetual, irrevocable, worldwide, non-exclusive, and fully sublicensable right (including any moral rights) and license to use, sublicense, distribute, reproduce, modify, adapt, publicly perform, publicly display, re-format, and otherwise commercially or non-commercially exploit in any manner any and all of Your Content and Feedback, and any portions thereof, for the purposes of operating, maintaining, providing, and enhancing Our Properties. You hereby waive your moral rights in connection with Your Content. Please note that users may search for, see, use, modify, and reproduce any of Your Content or Feedback that you submit in a non-private or “public” area of Our Properties.

What is the email address of rothys?

Email address is legal@rothys.com. Please mark the subject line “Privacy” so that we can get your email to the right team.

Does Shopify store credit card information?

All direct payment gateways are required to adhere to the security standards set by Payment Card Industry Data Security Standard (PCI-DSS) as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover. For information on how Shopify handles your Personal Data including your credit card data please visit https://www.shopify.com/legal/privacy. Please also see the below links for more information about how each payment provider processes your payment information. Please be sure to view the relevant terms applicable for your country (as applicable):

Can you sell Rothy shoes?

This is a forum about Rothy's shoes. Selling is allowed but buyer beware of counterfeits. Any selling pictures MUST include top, bottom, back, front of shoes, including picture with the insole removed and a side by side picture that shows the heels against together to show any shrinkage. Be honest about flaws, damage and shrinking.

Are Rothys suitable for retail job?

I work in high end luxury sales. This usually means that I’m on my feet for most of the day. Lately, it’s been hard on my back so I’ve been looking into Rothys pointed flats and/or loafers. But the question is - are they suitable to stand and walk around in for 8-9 hrs a day?

Any other questions?

We’re here to help. You can contact us Monday to Friday, from 5am to 9pm PT. And Saturday & Sunday, from 5am to 6pm PT.

The gift of choice

Take the guesswork out of gifting with a pick that never goes out of style.

What is Rothy's point?

The Point. The Point is Rothy’s signature pointed toe flat. These are a little fancier and more of a statement piece than the traditional Rothy’s flats. The pointed toe look isn’t for everyone, but these can be ideal work flats that are versatile enough to pair with slacks or dresses.

When was Rothy's founded?

Founded in 2012 by Stephen Hawthornthwaite and Rothy Martin, Rothy’s is a San Francisco-based brand (heyooo!) that focuses on direct-to-consumer fashion that’s sustainable. Even though they were founded in 2012, they didn’t officially launch their first shoe line of women’s ballet flats until 2016.

What drew me to Rothy shoes?

Besides Rothy’s sustainability efforts, the first thing that drew me to their shoes is how stylish and versatile they seemed.

How to wash Rothy shoes?

Make sure to wash them in cold water on the delicate setting and just use a touch of mild detergent. Depending on which style of Rothy’s you purchase, there can be slightly different and more specific guidelines for washing your shoes. Here’s the full article on washing Rothy’s by style.

What are Rothy's sneakers?

Rothy’s sneakers are slip-on shoes that are perfect for a more casual or sporty outfit.

Where are Rothy shoes made?

Rothy’s shoes are designed in San Francisco and made in Dongguan, China. You can learn more about the Rothy’s manufacturing process here.

Is Rothy a renewable resource?

They can cause negative environmental effects when left unchecked, so it’s a renewable resource that actually helps the environment when it’s taken. Lastly, their outsoles are made with 35% renewable materials and Rothy’s insoles are made from 30% recycled rubber and plant-based oil.

Who is Rothys for?

Rothy’s creates shoes for men, women, and children with a dedication to sustainability and customer satisfaction.

How much does Rothys refer a friend program?

Rothys refer-a-friend program allows you to not only refer these products to one of your friends but also give them $20 off their first order. Not to worry — there’s something in it for you, too. Once your friend makes their first purchase, you are also given $20 off your next order.

Are Rothys waterproof?

Unfortunately, this brand does not carry any waterproof shoes. This may be alarming to some since the brand states that their shoes are machine washable.

Do Rothys have arch support?

All of Rothys shoes are made to be compact and provide a barefoot feel. Due to this design, the shoes do not come with added arch support.

Is Rothys Worth It?

Based on the individual products reviewed, a look at competing brands, and a look at the brand’s practices, this Rothy’s shoes review readily recommends this brand.

What are Rothys flats made of?

Rothys flats are made of conveniently machine washable Merino wool; all you have to do is remove the insoles.

What is a loafer on Rothys?

The Loafer, as it’s referred to on Rothys website, is rather similar in style and functionality to its predecessor, The Flat. They’re Rothys Meghan Markle chooses to wear as she runs around doing her Duchess duties.

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