Return Policy
- Within 3 days of receiving the product contact us with a photo or video explaining the issue and whether you want a refund or replacement.
- We will review the claim and contact you if we need more information.
- If Approved, we will refund or resend the item, you may also be asked to return the product.
Full Answer
How do I contact luvmehair for a refund?
Report email: Stella@luvmehair.com . 3.Please note that original shipping fees will be removed from refund and return shipping costs are the customer's responsibility, if the returning is due to buyer’s problem. We do not provide return shipping labels.
Is luvme hair a good brand?
Luvme hair is known for it’s real and natural looking hair, the brand specializes in undetectable lace wigs. Luvmehair exclusively developed undetectable lace wigs. The ultra thin lace is what gives the wigs the transparent looks, making it as if the hair is growing right out of the scalp. The store provides products that will work for everyone.
Why choose luvme hair for your sister?
“ Every sister deserves excellent wig & service that she bought with hard-earned money, not terrible wig! We cordially hope that all of sisters can meet Luvme Hair as soon as possible without waiting for a few horrible years. ” Let's see their stories with Luvme Hair.
What is the return policy for Luvme hair?
Please ensure the items you would like to return are accordance with the following policy: Products must be sent back within 30 days of the delivery date. Products must be unworn and unwashed with original tags attached. Damaged, defective, incorrect items must be reported no more than 2 days after delivery.
Where do I return Luvme hair?
If you are unhappy with your purchase, please contact us via e-mail first for return / refund / cancel / exchange. We recommend you return your package(s) via USPS Flat Rate shipping with a tracking number for convenience, as we are not responsible for loss of package or stolen packages.
Can wigs be returned?
Carefully place your wig back into the original packaging, and then back into the original shipping box. Attach the Return Shipping Label to the outside of the original USPS box to cover the original shipping label. Give your package to your Postman or drop it off at any USPS Office.
How do I contact Luvmehair?
Contact UsCustomer Service:Email 1: Info@luvmehair.com (Track\Change etc.)Email 2: Stella@luvmehair.com (Aftersale Service)Work Time: EST 8:00PM-7:00AM ( Monday - Saturday )Branding Cooperation: Brand@luvmehair.com.Business Email: Business@luvmehair.com.Hairstylist Needed: Hairstylist@luvmehair.com.
Is Luvme Hair located in China?
We are based in USA, but have factories and warehouses in different countries. All the units are sold online. You can check our website to order, and we ship out for you. The shipping is automatically assigned, pls don't worry.
Who is the founder of Luvme Hair?
In this process, the Co-founders Helena and Beryl tried hundreds of ways to solve various problems before their efforts paid off and found the best material in the world and the state-of-the-art technologies to provide you with the best and most stylish virgin hair. Most importantly, we are more than a hair supplier!
What is wigs COM return policy?
You have 30 days to return your item(s) to us with no restock fees. Eligible returns will receive a full refund, excluding return shipping. Items must be shipped back to Wigs.com within 30 days from the original ship date.
Can you return wigs to beauty supply?
We will gladly accept returns on all eligible products (altered packaging/product, worn, having scents, or damaged items are not eligible for return) postmarked back to us within 30 days of receiving. A photo of the unopened product may be required before the return process can begin.
Can you return wigs on Amazon?
There are non returnable items, but hats, wigs, etc do not apply. Amazon sets the rules, not you.
Who does Luvme Hair ship through?
We ship the goods via UPS / DHL / FedEx/USPS. Normally, we(seller) bear the shipping fee, that means, free shipping for buyer. In some special cases(when the total order is less than $50), the buyer needs to pay $25 for shipping.
How long does it take Luvme Hair to ship?
A: Orders ship within 24 hours. We offer Express shipping ( free shipping ) which takes 2-4 bus days ( 2-4 Bdays in USA, others is 3-5 days ). The Express Shipping includes UPS, DHL and Fedex. And you can receive a notification after shipped out.
Does Luvme Hair take klarna?
We've partnered with Klarna to give you a better shopping experience, in which you can choose a another easy payment option at checkout and buy whatever you want anytime.
How long is Luvme shipping?
We offer Express shipping ( free shipping ) which takes 2-4 bus days ( 2-4 Bdays in USA, others is 3-5 days ). The Express Shipping includes UPS, DHL and Fedex. And you can receive a notification after shipped out.
Does Luvme hair take klarna?
We've partnered with Klarna to give you a better shopping experience, in which you can choose a another easy payment option at checkout and buy whatever you want anytime.