What's the return policy for SCHEELS?
At SCHEELS, we have a 100% Satisfaction Guarantee. We do not place a time restraint on returns or exchanges. Instead, we are focused on you receiving the product that meets your expectations and needs. Note: Firearms and bow returns are excluded from this policy.
How long is the return policy at SCHEELS?
If you are unhappy with an item you have purchased from Scheels, you may return it within 30 days for a full refund, minus any shipping costs. All products must be in “new, unused condition” and include all original packaging and materials. You must also provide a receipt or other proof of purchase.
Does SCHEELS take returns without receipt?
If you can't find your receipt anywhere, don't panic! SCHEELS allows you to return your item without one, but you have to make sure the original tag is intact. You can return your item at any time since SCHEELS doesn't place a time restraint on exchanges or returns.
Can I return an item to store without receipt?
"It all depends on the store," Spencer reiterates. "Some stores do not require a receipt for any return, and they will simply provide you with cash back if that's what you want," she says, adding that "other stores will happily offer you a credit without a receipt."
Does SCHEELS price match Amazon?
We work hard to price our products competitively and are always happy to price match any item you find for less from one of our competitors, including Amazon. Please see a cashier or sales associate if you have a price match opportunity.
Does SCHEELS price match firearms?
Today, SCHEELS has 28 stores in 13 states with two additional stores scheduled to open in 2021. Very cool, do you guys still price match your competitors? As long as we have the same item in store, we will price match another retailer's lower price. Thank you!
Can you return unopened ammo?
With the exception of brands sold exclusively by Academy, all ammunition sales are final, and customers must return any damaged or defective ammunition to the manufacturer for warranty repair or claims.
Can you exchange Uggs without a receipt?
Do I need to include a copy of the original purchase receipt to complete my return? At the current time, we do not require a receipt to process your return. We do however request that you complete the return form online, print it, and include it inside the package with your return to help us better assist you.
Can a store refuse to give a refund?
In the U.S., there's no federal law that says merchants have to accept returns. However, retailers are required to provide a repair, exchange, or refund if a product is defective. And under the FTC's “cooling off” rule, you have the right to cancel some sales within three days of the purchase and get a full refund.
Can I return something after 30 days?
Under the Consumer Rights Act, you have the right to return something within 30 days and get all of your money back if it's faulty, not as described, or unfit for purpose.
Is it illegal to return used items?
Returning Worn Items So if you are asked about whether an item was worn, and say yes, and the return is still accepted, you generally do not have to worry about arrest (frequently, stores will make exceptions if a consumer is honest and the goods still look new).
Can you return something without a tag?
When you return an item without tags, chances are you will have to pay for the return shipping costs. Most retailers are not going to like the fact that the item is coming back without tags. Some will deny the return completely; others will tell you that the return shipping costs are going to be at your own expense.
Can you return something without the box?
Original packaging is not necessary Many store policies say that retailers can only accept returns if the product is still in saleable condition, which often means that it needs to be in its original packaging.
The Ins and Outs of the SCHEELS Return Policy
The SCHEELS return policy states that you can exchange an item or get a refund, but there are certain restrictions involved, such as the following:
How To Return a SCHEELS Product
There is more than one way to initiate the return process with SCHEELS. Here are the available return options:
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How Long Do I Have To Wait for a SCHEELS Refund?
If you decide to return the damaged item and request a refund rather than an exchange, you’re probably wondering how long you’ll have to wait to get your money back.
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What rights does Scheels have?
For any content that you submit, including, but not limited to, data, text, messages, files, documents, images, photographs, videos, audiovisual works, musical compositions, sound recordings, postings, your and/or other persons' names, likenesses, voices, screen names, profiles, actions, appearances, performances and/or other biographical information or material , and any other materials, you grant Scheels a perpetual, irrevocable, royalty-free, transferable right and license to use, copy, modify, delete in its entirety, adapt, publish, translate, create derivative works from and/or sell and/or distribute such content and/or incorporate such content into any form, medium or technology throughout the world, on an unrestricted basis for any purpose, without the requirement of any permission from or compensation to you. None of the content that you submit shall be subject to any obligation of confidence on the part of Scheels, its agents, subsidiaries, affiliates, partners, or third party service providers and their respective directors, officers, and employees. All content that you submit may be used at Scheels' sole discretion. We shall not be liable for any use or disclosure of any content. Without limiting the foregoing, you hereby grant Us, without the requirement of any permission from or payment to you or to any other person or entity, a perpetual, irrevocable, transferable, fully-paid, royalty-free, non-exclusive, and sub-licensable worldwide license to use, re-use, reproduce, print, transmit, publish, exhibit, display, distribute, re-distribute, copy, host, cache, archive, store, index, categorize, stream, comment on, edit, alter, modify, adapt, translate, create derivative works based upon such content, in whole or in part all without further notice to you and with or without attribution.
What happens if Scheels is untrue?
If, after investigation, Scheels has reasonable grounds to suspect that your information is untrue, inaccurate, not current, or incomplete, we may suspend or terminate your account and prohibit future use of the Community.
What does Scheels acknowledge order mean?
Scheels acknowledgement of your order means that your order request has been received; it does not mean that your order has been accepted or shipped or that the price of an item has been confirmed. We make every effort to describe/display our products accurately on site and despite these efforts, a small number of items on site may be mispriced or described inaccurately. As a result, we cannot and do not guarantee the accuracy of information including prices, images, and specifications. Scheels reserves the right to change or update information and to correct errors, inaccuracies, at any time without prior notice. If an item's correct price is higher than our stated price, or if we determine that there were inaccuracies in our product information, we will cancel your order and notify you of such cancellation. We do apologize for any inconvenience.
Who are Scheels Community Moderators?
Community Moderators have the right, but not the obligation, to edit or remove content and postings at their discretion, either because there has been a violation of this Agreement or the Rules of the Road, or for any other purpose. Community Moderators are the only authorized representatives of Scheels in the Community. The Community Moderators may or may not investigate any complaint that is brought to their attention, and may or may not take appropriate action, including, but not limited to issuing warnings, removing the content, or suspending or terminating the user name. Because situations and interpretations vary, it is possible that no action will be taken whatsoever. The failure to act with respect to a violation by you or others does not waive the ability to act differently with respect to subsequent or similar violations.
Is Scheels responsible for third party websites?
Scheels is not responsible for the content of any third-party website or any link contained in a third-party website. The inclusion of a link within the Community does not imply any endorsement by or any affiliation with Us.
Is Scheels subject to any obligation of confidence?
None of the content that you submit shall be subject to any obligation of confidence on the part of Scheels, its agents, subsidiaries, affiliates, partners, or third party service providers and their respective directors, officers, and employees. All content that you submit may be used at Scheels' sole discretion.
Is Scheels a trademark?
All content on scheels.com including page headers, logos, images, illustrations, graphics, audio clips, video clips and text are subject to trademark, copyright or other intellectual property rights by Scheels. You may not download, copy, reproduce, modify, publish, or distribute any of the shown content without written permission from Scheels.
1. What shipping methods are available at SCHEELS.com
SCHEELS products are shipped from our store locations via UPS, FedEx, or USPS, unless specified otherwise as a drop shipment. The available shipping methods for SCHEELS.com include the following:
2. Where does SCHEELS.com ship?
SCHEELS.com currently ships within the United States; international shipping is not available at this time. The following applies:
3. When will my order ship?
SCHEELS.com shipping time includes processing and transit time. Any orders placed during business hours prior to noon Central Time will be shipped same day or next day, and orders processed after 12 PM will process within two business days.
5. What are the ammunition shipping restrictions?
Before ordering ammunition, please check your local laws for any regulations due to the sale or shipment of certain ammunition is a restriction in certain jurisdictions.
7. What are Large Item Shipping (LTL) charges?
For oversized or overweight products, standard ground shipping does not apply (USPS, UPS, FedEx). A surcharge will be added for shipping during checkout in correlation to the specific weight and size of the product. Products with an LTL surcharge include the following — but are not limited to:
8. How long does a Pick Up In Store order take to process?
Our Buy Online Pick Up In Store shopping method allows you to purchase products at SCHEELS.com and pick up in store at your nearest SCHEELS location for free. Once you’ve placed an order, the following applies:
9. How can I track my order?
Once your order has shipped, you will receive an email with tracking information. The following applies:
Who We Are
At SCHEELS, we have a team of customer service experts passionate about the products within their department. We are dedicated to having the best retail experience in the eyes and minds of our customers where everyone can discover their passion for sports, hunting, fishing, camping and much more.
Our Values
Customers are always our first priority at SCHEELS. We empower our associates to become experts in their shops to go above and beyond to meet the customer's needs and expectations.
Follow Your Passion
Find expert advice, the latest trends, local events and more on our blog.
How long is a rod warranty?
Any rods given as a replacement are covered under the 3-year warranty against workmanship, materials, and/or breakage under normal finishing conditions. Rods purchased as part of a rod and reel combo will follow the above guidelines.
Can you return a rod after 3 years?
Yes, if the new rod breaks during the 3 year warranty period, you would receive 50% off of the rod series being returned, not 50% off any other series of rod.