seatgeek return policy

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Does SeatGeek have a return policy?

Since SeatGeek is a marketplace that lets fans of live events buy and sell tickets, we're unable to refund, cancel, or exchange tickets and we are not able to increase or decrease the amount of tickets ordered. The vendors that we list also have a general policy that all sales are final.

Can you get scammed on SeatGeek?

Although fake tickets are often a customer's main concern when purchasing from the secondary market, fewer than one percent of orders are subject to fraud. * The reason being: sellers don't make any money when they sell fake tickets. In fact, they lose money!

Can I get a refund if my event is rescheduled?

If an event is rescheduled to another date, your tickets should be valid. If you can't make the rescheduled date, then you're entitled to a full refund. The ticket seller is responsible for giving you a refund for tickets to a cancelled event.

Does SeatGeek refund playoff tickets?

Except when replacement tickets are required, SeatGeek does not provide refunds for postponed or rescheduled events. SeatGeek will provide you support to answer any questions.

Is SeatGeek owned by Ticketmaster?

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Should I trust SeatGeek?

Is SeatGeek legit? SeatGeek is a legitimate way to compare and purchase tickets from different vendors and venues. It works with companies that offer guarantees on their tickets, like Eventbrite, and requires third-party sellers to guarantee 120% of a ticket if it ends up being fake or double purchased.

What happens when a concert gets postponed?

What does it mean if my event is postponed? If an event has been postponed, it means the Event Organizer is still working to determine whether the event will be rescheduled or canceled; in the meantime, your tickets (including any updates or add-ons, such as parking) are still valid and no further action is required.

How do I get a refund on a non refundable concert ticket?

“If it's been canceled, chances are you're going to get your refund automatically. If that hasn't happened, contact the person you bought the ticket from, whether that's Ticketmaster or another source, and ask for the refund. They should give it to you, no questions asked,” Breyault said.

Are tickets refundable?

Basic economy tickets are typically ineligible Although many basic economy tickets were refundable and changeable throughout 2020-2021, those benefits have generally been eliminated. These tickets are now usually completely nonrefundable and you will still need to pay change fees if the airline allows for changes.

Do you get a refund if there is no game 7?

Yes, of course! If a game does not take place due to a team being eliminated or a series ending, you will receive a full refund of your purchase. For example, if you purchased World Series tickets for the New York Yankees and they don't reach the World Series, you will receive a full refund.

Can you screenshot SeatGeek tickets?

Please do not take a screenshot of your tickets, as the screenshots will not be valid for entry.

How much does SeatGeek charge to sell tickets?

You can upload and list your tickets for free on SeatGeek. If you sell that ticket, we do collect a small fee of 10%. This is to keep our platform healthy and running. When you type in the price for which you want to sell your ticket, you'll be paid whatever that price was, minus 10%.

How can I verify my tickets are real?

If you're worried that the tickets you've purchased are fake, an easy way to check is to call the box office and ask them to verify. You can do this as soon as you have the tickets in hand or online.

How do I dispute a SeatGeek?

Disputes. You must notify us in writing within seven (7) days after receiving your credit card statement, if you dispute any of our charges on that statement or such dispute will be deemed waived. Billing disputes should be notified to the following address: Hi@Seatgeek.com.

Can you get scammed on Ticketmaster?

Ticketmaster is not a scam, but some third-party sellers on the platform are. For this reason, Ticketmaster advises customers to only buy verified tickets directly from them or their parent company, Live Nation. But why are ticket scams so common? CNBC reports that bot behavior enables ticket scams.

Can you get scammed on StubHub?

How to Contact StubHub for Fraudulent Tickets. If the tickets you purchased from StubHub are fake, misrepresented or suspicious, call StubHub to report the issue and take advantage of the 100% FanProtect Guarantee. Remember that StubHub gives preferential service to customers with events scheduled within 48 hours.

Can you use tickets on a rescheduled date?

If an event is postponed, you may use the tickets on the rescheduled date. If replacement tickets are required for entry to the event on the rescheduled date, SeatGeek will work to obtain replacement tickets for you.

Can you refund tickets on SeatGeek?

If you cannot attend the event on the rescheduled date, you are encouraged to list the tickets on SeatGeek. Except when replacement tickets are required, SeatGeek does not provide refunds for postponed or rescheduled events. SeatGeek will provide you support to answer any questions at hi@seatgeek.com.

What happens if you cancel SeatGeek?

Termination of any Service includes removal of access to such Service and barring of further use of the Service. Upon termination of any Service, your right to use such Service will automatically terminate immediately. SeatGeek will not have any liability whatsoever to you for any suspension or termination.

What is SeatGeek marketplace?

SeatGeek offers an online marketplace that allows Users (as defined below) to buy (each, a “ Buyer ”) and sell (each, a “ Seller ”) tickets and other related items to events (each or together (as the context may require), a “ Ticket ”).

What is sales tax in SeatGeek?

For purposes of this section, “ Sales Tax ” shall mean any sales or use tax, and any other tax measured by sales proceeds, that SeatGeek is permitted to pass to its customers, that is the functional equivalent of a sales tax where the applicable taxing jurisdiction does not otherwise impose a sales or use tax .

How old do you have to be to use SeatGeek?

You represent that you are (1) at least thirteen (13) years old; (2) of legal age to form a binding contract; and (3) not a person barred from using SeatGeek Properties under the laws of the United States, your place of residence or any other applicable jurisdiction.

Is SeatGeek an app?

SeatGeek, not the App Store, is solely responsible for SeatGeek Properties, including the Application, the content thereof, maintenance, support services, and warranty therefor, and addressing any claims relating thereto (e.g., product liability, legal compliance or intellectual property infringement).

Does SeatGeek allow speculative ticketing?

SeatGeek does not permit Speculatively Ticketing for NFL games, nor does SeatGeek permit Sellers that are not professional Sellers as part of the SeatGeek Seller Direct program to participate in Speculative Ticketing, but SeatGeek may permit Speculative Ticketing by professional Sellers for other events.

Is SeatGeek copyrighted?

The Digital Properties, the Services, and the information and content available on or in the Digital Properties and the Services (as these terms are defined herein) (collectively, the “ SeatGeek Properties ”) are protected by copyright laws throughout the world.

What happens if you are denied entry to SeakGeek?

If you are denied entry because you have the virus, the Buyer Guarantee won’t apply to your case. If you have an issue with your ticket, you need to contact SeakGeek immediately. Otherwise, you won’t be guaranteed a replacement ticket, refund, or credits for future purchases.

Can you refund tickets on SeatGeek?

SeatGeek Refund Policy. Sellers set the price value for all tickets. Some sellers may sell tickets, even if they don’t have them in possession at the time they were put on sale or after the completion of the purchase. In any case, it is the seller’s responsibility to deliver the tickets way in advance of the event.

Can you get a refund for a canceled order?

All sales are final, which means that you will not receive a refund for any completed purchase unless the event has been canceled. You cannot receive a refund if you canceled or changed the order after the sale was complete.

Does SeatGeek use Braintree?

SeatGeek uses Adyen and Braintree to process all payments. Your refund will be sent to the method you used for the purchase of your ticket. If you have closed your account in the meantime, notify SeatGeek of the issue, and they will try to find an alternative method to process your payment.

SeatGeek Marketplace.

Registration.

Ownership.

User Conduct.

Fees, Purchase Terms, and Credits.

Disclaimer of Warranties and Conditions.

Limitation of Liability.

Remedies.

Term and Termination.

Dispute Resolution.