Is Selfridge free return?
We hope you love your purchase but if you've changed your mind, no problem – all returns are complimentary. Store and online purchases can be returned to any of our four stores for a full refund or exchange within 28 days.
How do I return an item to a store?
Tell the clerk you want to return the item. Go to the returns department if there is one, or to a cashier. Smile and explain that you want to return an item and why. Remember to be friendly.
Is Selfridges authentic?
Selfridges, also known as Selfridges & Co., is a chain of high-end department stores in the United Kingdom that is operated by Selfridges Retail Limited, part of the Selfridges Group of department stores. It was founded by Harry Gordon Selfridge in 1908.
Does Selfridges price match?
Does Selfridges price match? They are unable to offer a price matching service at this time. To guarantee that you only pay the lowest possible price for your items, we recommend that you apply a Selfridges discount code or voucher from our page at checkout.
How do I return online orders?
Most businesses with an online store have a return policy in place....Read the store's return policy. Before you purchase anything, carefully read through the store's policy about how to return something you ordered online. ... Keep the original packaging. ... Take photos of any damage or defects. ... Start the return process ASAP.
How do I send a return package?
0:191:31How to Return Mail - YouTubeYouTubeStart of suggested clipEnd of suggested clipIf you've already opened the package try to keep the original contents intact. Open packages requireMoreIf you've already opened the package try to keep the original contents intact. Open packages require new postage.
Is it cheaper to buy from Selfridges?
Around 65% of the products were cheaper in Selfridges than in the European test stores which included Galeries Lafayette in Paris and La Rinascente in Milan. The research also included specialist fashion stores and smaller own-brand boutiques both in Paris and Milan.
Who owns Selfridges now?
Wittington InvestmentsSelfridges GroupSelfridges/Parent organizations
Who is the CEO of Selfridges?
Paul KellyChief Executive Officer, Selfridges PLC.
How much is Selfridges staff discount?
around 30% offStaff at Selfridges and Harvey Nichols tend to enjoy discounts of around 30% off own-brand products, but this falls to the 10% level when it comes to in-store concession ranges. At Harrods senior managers are entitled to 30% off all products, including food. More junior staff are offered between 10% to 30%.
Does Selfridges have a student discount?
Up to 60% off Sale | Selfridges Student Discounts.
Do Selfridges ever do discount codes?
If you want to save money on your total or part of your order, get free delivery, free gifts or any additional benefits with your order, a discount code is the perfect solution. Choose a Selfridges discount code from the long list of codes from the Selfridges page with Mirror.
How do I create a return label?
3 steps to creating a return labelStep 1: Choose a shipping carrier and mail class. When creating your own return label, you'll select which shipping carrier you want to go through and which mail class the package falls under.Step 2: Enter the address. Provide your business's return address. ... Step 3: Pay for postage.
Do retail stores have to accept returns?
Customer Returns and Refunds Under Federal Law While many retailers have decided this makes for the best business practice, they aren't legally required to accept returns. Rather, retailers are required to accept returns only if the sold good is defective or if they otherwise break the sales contract.
Can you return something you bought online in store?
Returns are usually a viable option, but shipping an order back to the retailer can be a hassle, especially if the product won't fit in your mailbox. Can you return something you bought online in-store instead? Fortunately, many retailers allow you to buy online and return in-store, although there are some caveats.
How do you exchange in retail?
From the Square for Retail app, tap Transactions. Locate the original transaction by either swiping your customer's card or searching for the receipt number. Tap Return or Exchange. Select item(s) to restock or Skip this step > tap Next.
Which items can I order for Click & Collect?
Nearly all our products are available to order Click & Collect – look out for our Click & Collect icon in the product details to be sure. Some of o...
When will my order be ready to collect?
Orders placed before 10pm may be available for collection from 12pm the next day, or simply select a collection date that suits you up to seven day...
Where should I go to collect my order?
Select to Click & Collect from any of our stores. Select a collection date most convenient to you. For more information about Click & Collect locat...
What do I need to bring with me when I collect my order?
Click & Collect orders will be kept for seven days from the collection date you've selected. After seven days your order will be cancelled and you...
What do I need to bring with me when I collect my order?
When collecting your Click & Collect order or collecting on behalf of someone else you will need to bring: A copy of the 'Ready to Collect' email....
Is there a charge for store collection?
No, Click & Collect is a complimentary delivery service.
What happens if I don’t want to keep my order?
You will be able to return any Click & Collect order for a full refund within 28 days of collecting it. To do this, you can register the return onl...
What if I miss my collection date and time slot?
We don’t want you to miss out on something extraordinary, so we'll keep your order for seven days. If your order isn’t collected within seven days,...
Can I collect an order on behalf of someone else?
Yes, you can. To collect an order on someone else's behalf, please make sure you bring: A copy of the 'Ready to Collect' email. Don't worry if you...
Can I try my order on when I pick it up and then return if not right?
You will be able to try your order on in store after you have collected it. If an item is not quite right, we will be able to exchange or refund th...
What is the phone number for a gift box?
If you have any questions or queries about ordering your hamper or gift box, please call our dedicated team on (+44) 0207 318 3458. This service is open during store opening hours.
Can we change the terms and conditions?
If any clause of these Terms and Conditions shall be deemed unlawful, void or for any reason unenforceable, then that clause shall be deemed severable from the Terms and Conditions and shall not affect the validity and enforceability of the remainder of these Terms and Conditions which shall continue to have full force and effect.
Is the delivery of a hamper insured?
All deliveries are fully insured. In the unlikely event your hamper arrives broken or damaged, claims should be made on 0800 123 400 within 48 hours of receipt. Claims for lost parcels must be made by Sunday 31 January 2021.
Can Selfridges waive a breach of the Terms and Conditions?
No waiver by us shall be construed as a waiver of any proceeding or succeeding breach of any clause of these Terms and Conditions. Any waiver of any provision of the Terms and Conditions will only be effective if in writing and signed by a Director of Selfridges.
How to contact Selfridges?
If, however, you would prefer this pick-up to be arranged on your behalf, please send an email to resellfridges@selfridges.com or call us on +44 (0) 800 123 400, or if calling from abroad, dial +44 (0) 20 7160 6222, between 8am – 11pm, with the following information: 1.
How long does it take to get a quote from Selfridges?
From the date of submission, quotes may take up to four days to be confirmed. If you have not received a quote after this time, please send an email to resellfridges@selfridges.com or call us on +44 (0) 800 123 400, or if calling from abroad +44 (0) 20 7160 6222 between 8am – 11pm.
When will your stores reopen?
We will open our doors following Government advice. Our stores may be temporarily closed, but our digital shop and services are here to help our customers have a magical festive season with extraordinary gifts and inspirational advice.
Can I return items I bought before your stores closed?
Store and online purchases can be returned to any of our four stores for a full refund or exchange within 28 days. Purchases made in store from 1 November 2020 can be returned up to and including 10 May 2021.
Where can I collect my Click & Collect order?
Our Click & Collect service is available at Selfridges London for collections on Edwards Mews. Click & Collect is temporarily unavailable at our Birmingham and Manchester stores – see our delivery page for more information.
What safety measures will be in place in store?
The health, safety and wellbeing of customers and team members is our priority, and measures have been taken to help minimise the risk of coronavirus, in line with guidance from Public Health England and the relevant authorities. These include:
Am I required to wear a face covering?
In line with UK legislation, and for the safety of both Selfridges customers and team members, you are required to wear a face covering at all times when visiting our stores.
Are your restaurants open?
All restaurants are temporarily closed in line with current government guidelines.
Are beauty services available?
A full range of beauty services are accessible via video call while our stores are temporarily closed – book here.
How to return a rental car?
How do I return my rental? 1 Place the rental in the reusable bag. 2 Attach the pre-paid label provided to the top of your package and seal securely. 3 Drop your package off at your local Post Office on the specified return date, making sure to keep proof of postage as this has your tracking number.
Can you return a rental item after the rental period ends?
You are responsible for safely returning your rented item (s) no later than the final date of your rental period. Place the rental in the reusable bag. Attach the pre-paid label provided to the top of your package and seal securely.
