what is autozone's return policy

by Prof. Florian Bernier DVM Published 2 years ago Updated 1 year ago

What Is the AutoZone Battery Warranty and Return Policy?

Return Batteries Within 90 Days from Purchase. ...
Bring the Battery and the Original Receipt. ...
Refund or Replacement Within the Warranty Period for Defective Batteries. ...
Pro-rata Warranty. ...
Not All AutoZone Battery Brands Have the Same Warranty Periods. ...

To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.

Full Answer

What is the vacation policy like at AutoZone?

There is no sick leave for part-time employees
Answered by Automotive Parts Specialist (Former Employee) - Nashville, TN - September 25, 2021
7 more answers

Can I return something to AutoZone without receipt?

Yes, AutoZone will allow you to return items without a receipt, but you have to follow their directions. They ask that you contact Autozone Customer support at 800-288-6966 to get the transaction information for your order.

What is Auto Zone Return Policy?

What Do You Know About AutoZone`s Product Return Policy?

AutoZone, the Big Fish! Unlike Pep Boys, Orileys or AutoTrader, this brand is a big fish between the online auto part stores.
Return Policy Guidelines. Customers who are interested in returning products to this company need only to take the specific item, put it in its original package or box, and bring ...
In-Store Return Policy. ...
Conclusion. ...

Can I return AutoZone product to any AutoZone store?

IN-STORE RETURN POLICY To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period.

What is AutoZone's return policy without a receipt?

What is AutoZone's return policy on car batteries?

Conclusion. In conclusion, AutoZone will accept returned batteries within 90 days of purchase, as long as they are in their original condition, packaging, and you have a receipt.

Can I return to any AutoZone?

Returning a Product to an AutoZone Store Products can be returned to any AutoZone store, provided that they are in their original packaging or box and you have the original sale receipt. If applicable, all fluids must be drained from the product before it is returned.

How long do you have to return a part to O Reilly's?

PLEASE NOTE: All returns must be requested within 60 days of the original order date.

Can you get a refund on a car battery?

You can usually take it back and exchange it for a replacement battery or a warranty. But if it's a unique size or out of stock they may just give you a cash refund. However, this is only applicable if it stops working within the warranty time frame.

Can you return unused car batteries?

Battery tests bad: You can return a car battery if it has only a 75% charge capacity. It's for any battery reading 12.45 volts or less. You don't want to be a long-haul pilot car driver with a limited capacity battery. Won't hold a charge: A battery that isn't working or cannot hold a charge can be returned to Walmart.

Does AutoZone give cash back?

With over 20 million worldwide members, AutoZone is the apex automotive accessory retailer in the United States. It is also the country's highest paying cashback site, wherein they offer a minimum of 2% cashback on online purchases made via 4200 selected stores of the company.

Do you need a receipt to return?

Under the Consumer Rights Act as long as you return an item within 30 days of purchase you can do so without a receipt and still have the right to a full refund. If you don't want to return or exchange the item then you can ask for it to be repaired. You also have much longer to do this – up to six months.

Can I get a refund in cash if I paid by debit card?

You usually get a refund in the same way you paid for the item. For example, if you paid by cash, you should get either cash back or a gift voucher, and if you paid by direct debit, the money will go back into your account.

Can I return things to Oreillys?

You can return both online and in-store purchases to any O'Reilly Auto Parts store or send them directly to the company. There is no time limit for New returns if you possess the original purchase receipt. For your return to be accepted, it must: Be in the original packaging.

Can you return a car part Oreillys?

If your product is defective and covered by warranty, you may return it to any O'Reilly Auto Parts store for a replacement, repair, or refund. You MUST have the original sales receipt to be eligible for warranty service.

Does O Reilly's do cash back?

Let's know 'Does Oreillys do Cashback? ' The company does provide cashback to its customers. The most common process to get cashback from O'Reilly is to pay the bills using debit cards.

Are batteries returnable at AutoZone?

As long as the batteries are in their original packaging and you have a receipt, you can return them to AutoZone within 90 days after purchase.

How long is the battery warranty at AutoZone?

90 days to four yearsAutomotive batteries are covered under the AutoZone warranty anywhere from 90 days to four years, depending on the battery brand. Non-automotive batteries are covered between 30 days and two years, depending on the brand.

How does battery warranty work at AutoZone?

Battery Limited Warranty This warranty expires when you sell or transfer your vehicle. If the battery is found defective during the free replacement period on your receipt, bring the battery to any AutoZone store and you will receive a free replacement.

How do I exchange my battery at AutoZone?

Bring Your Old Batteries to AutoZone Just about any municipality that has a hazardous chemical and item pickup/dropoff can take old batteries of any kind.

How Long Do AutoZone Refunds Take?

If you used a card, refunds can take between 7 to 10 days. If you purchased an item with cash, you can receive a refund right away.

Does AutoZone accept returns after 30 days?

Yes, Autozone’s window for returns, refunds, and exchanges is 90 days.

How many days do you have to return to AutoZone?

Autozone allow customers to return to the store or online within 90 days of purchase.

How to Return in your nearest Store?

Before you return your items to AutoZone via online or store mode , you need to take service of a few things:

How to return items bought online?

You can return some of AutoZone’s product bought online via both online and in-store medium, but it does not apply to all the products.

What is Autozone return policy?

AutoZone Return Policy provides the facility for ensuring pre-paid returns for the residents of the US. For the residents of other countries, you can return products with the carrier of your choice

How long does it take to return an autozone?

You can return most of the AutoZone’s merchandise within 90 days of purchase. We’ll try to address topics like AutoZone battery warranty, AutoZone online return policy, AutoZone return policy opened, AutoZone in store return policy, etc. AutoZone may apply some restrictions on the products that you have purchased from Autozone.com ...

Where is Autozone located?

AutoZone primarily sells aftermarket automotive parts and accessories. It’s an American brand based out of Memphis, Tennessee. Did you buy some part for your favorite car, and it did not work out? Do not worry, we will take you through AutoZone return policy and AutoZone returns step by step.

Can you use the merchandise credit on Autozone?

This Merchandise credit can be used to make a purchase online as well as to any of the AutoZone stores.

Where to fill out return form on shipping invoice?

Properly fill out the return form available in section B of the shipping invoice

How to contact Autozone if you no longer have receipt?

If you are returning an item (s) and you no longer have the receipt (s), contact AutoZone Customer Support at 800.288.6966 to request the transaction information for your order.

How to return a product to Autozone?

To return a product to an AutoZone store, simply take the product, in its original packaging and/or box, and your receipt to the store of your choice. You must drain all fluids, if any, from the product before returning it.* Also, if possible, take the credit card used to purchase the part and the store will immediately credit it for the price of the part. All returns to an AutoZone store are subject to the in-store return policy.

Does Autozone ship with tracking?

AutoZone recommends using a carrier that provides package tracking to ensure your product gets back to AutoZone.com safely and quickly. You will not be reimbursed for shipping costs incurred in shipping the core to AutoZone.com’s Fulfillment Center.

Can I return an item to Autozone?

If you are shipping from overseas or a U.S. Territory and if (i) AutoZone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com’s Fulfillment Center, ship items back to AutoZone’s Fulfillment Center using the most economical means available. Include with your package, a copy of the receipt for your shipping charges. Upon receiving your returned item (s), AutoZone will process your return and reimburse you for your return shipping charges by issuing a check for the shipping dollar amount as it appears on the carrier’s pre-printed label and receipt.

Can you get reimbursed for shipping on Autozone?

You will be reimbursed for shipping costs only if AutoZone.com made a shipping error or if the product was defective when shipped from AutoZone.com’s Fulfillment Center.

Is Autozone subject to in-store return policy?

All returns to an AutoZone store are subject to the in-store return policy.

Is autozone a returnable product?

NOT ALL PRODUCTS ARE ELIGIBLE FOR RETURNS. ALL SALES OF CUSTOMIZED ITEMS ARE FINAL AND NOT ELIGIBLE FOR RETURNS. SEE THE AUTOZONE STORE’S IN-STORE RETURN POLICY FOR OTHER RESTRICTIONS.

How to return merchandise to Autozone?

To return merchandise bought online to an AutoZone store, follow these steps: Drain all fluids from the product (if applicable) Pack the product in its original packaging. Take the product along with the receipt to the nearest AutoZone store.

How to return a free shipping label?

Overseas or a U.S. territory. Ship items using the cheapest carrier and include a copy of the receipt of your shipping costs. Wait for reimbursement— AutoZone will process your return and refund the shipping charges as a check.

How to return Autozone without receipt?

For AutoZone returns without a receipt, you need to call their customer support at 800-288-6966. They will give you the information about your purchase and instruct you on how to return the merchandise.

How long does it take to return an autozone?

AutoZone’s return policy allows returns of eligible products within 90 days of the purchase date. You will need the original packaging for the product, the receipt, and in most cases, a government-issued photo ID. For AutoZone returns without a receipt, you need to call their customer support at 800-288-6966. ...

What are non returnable products?

These include: Gift cards. Customized products, like floor mats with logos or trims. Products marked as ‘final sale’ at the time of purchase.

Can Autozone refund shipping?

AutoZone will refund shipping costs only if they made a shipping mistake or shipped a defective product.

Do you need a receipt to return an Autozone purchase?

Products bought in an AutoZone store should be returned in their original packaging, and you will need to show your receipt. If you used a credit card for the purchase, bring it with you for immediate processing.

How to contact Autozone if you no longer have receipt?

If you are returning an item (s) and you no longer have the receipt (s), contact AutoZone Customer Support at 800.288.6966 to request the transaction information for your order. The customer service representative will also explain the process for returning your item (s) to the nearest AutoZone store.

How to return a product to Autozone?

To return a product to an AutoZone store, simply take the product, in its original packaging and/or box, and your receipt to the store of your choice. You must drain all fluids, if any, from the product before returning it.*.

How long does it take to return an item to Autozone?

To return a product to an AutoZone store, return an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.

Does Autozone ship with tracking?

Can you get reimbursed for shipping on Autozone?

You will be reimbursed for shipping costs only if AutoZone.com made a shipping error or if the product was defective when shipped from AutoZone.com's Fulfillment Center.

Does Autozone require a photo ID?

AutoZone reserves the right to require a valid government-issued photo ID for all returns that will be recorded at the time of the return. Information from you ID will be retained in a company-wide database of customer return activity that AutoZone accepts the following IDs for returns: U.S. or Canadian Driver's License, U.S. State ID, Canadian Province ID, U.S. Military ID, Mexican Voter Registration Card, Passport, U.S. Laser Visa.

Is Autozone subject to in-store return policy?

All returns to an AutoZone store are subject to the in-store return policy.

AutoZone Return Policy Without A Receipt

Yes, AutoZone will allow you to return items without a receipt, but you have to follow their directions.

Before Returning A Product to AutoZone

Before you return a product to AutoZone, they expect you to take certain precautions and courtesies.

Returning Online Purchases

Many people prefer buying items online these days, and AutoZone accommodates these customers by allowing people to buy items on their website for delivery or in-store pickup.

How To Return Items To Fulfillment Center

If you don’t mind waiting a couple of days for your refund and don’t want to replace your product with another item right away, returning your item via mail may be the most convenient solution for you.

How to get autozone rewards?

Customers will then receive an AutoZone Rewards ID to be used when making all purchases. Once registered, the ID can be found on the registration receipt, Member’s weekly emails, AutoZone app, or by logging into the Member’s AutoZone Rewards Membership portal online. Alternatively, Members may use the phone number associated with their account when making purchases in-store. b. Members must provide the required information to be enrolled and to be eligible for Rewards. c. AutoZone commercial accounts are not eligible to participate in the Program. d. AutoZone reserves the right to limit the number of participants in the Program. e. AutoZone reserves the right, in its sole discretion and without notice, to expire a Member's enrollment in the Program after twelve (12) months of account inactivity. All accrued credits and Rewards will be lost if the membership expires or is cancelled.

What information does Autozone collect?

Personal Information: AutoZone may collect the following “Personal Information” about you when you use our Services: your name, address, zip code, telephone number, email address, gender, age, date of birth, and information about your automobile (such as your Vehicle Identification Number (“VIN”) and year). AutoZone may also collect your credit card information and billing address when you provide AutoZone with such information, such as when you buy products in our Stores and on our Website; however your payment card information is passed securely to our payment card processor and is not stored by AutoZone. We will also collect your email address and a password that you choose when you create a personal “MyZone Account” with the Websites or “My Account” account within the Apps. We may also collect location-related information and information related to your purchase and product interest history.

How long does it take to return an item to Autozone?

To return a product to an AutoZone store, bring back an item in its original condition and packaging, with receipt, within 90 days of the purchase date to request a refund. Return a defective item within the warranty period. Requests for refunds may be denied if the item has been used or installed.

What does "autozone" mean?

If you do not believe the opinions or advice given on the Community, do not follow it. AutoZone"" means AutoZone.com, Inc. and its affiliates. AutoZone reserves the right to make changes to these Community Terms and Conditions at any time.

What is AAA arbitration?

All claims and disputes arising under or relating in any way to the Program will be resolved by binding arbitration before the American Arbitration Association ("AAA") in accordance with the AAA Commercial Arbitration Rules ( www.adr.org/commercial) and Supplementary Procedures for Consumer-Related Disputes ( www.adr.org/consumer) ("AAA Rules"). Judgment may be entered on the arbitration award by a court of competent jurisdiction. AUTOZONE AND MEMBER AGREE THAT CLAIMS MAY ONLY BE BROUGHT IN AN INDIVIDUAL CAPACITY IN THE NAME OF AN INDIVIDUAL PERSON OR ENTITY AND THAT CLAIMS MUST PROCEED ON AN INDIVIDUAL AND NON-CLASS AND NON-REPRESENTATIVE BASIS. AUTOZONE AND MEMBERS AGREE THAT CLAIMS OF TWO OR MORE PERSONS MAY NOT BE JOINED OR CONSOLIDATED IN THE SAME ARBITRATION UNLESS ARISING FROM THE SAME TRANSACTION. FURTHERMORE, AUTOZONE AND MEMBER AGREE THAT NEITHER MEMBER NOR AUTOZONE MAY PURSUE THE CLAIMS IN ARBITRATION AS A CLASS ACTION, OR OTHER REPRESENTATIVE ACTION. CLAIMS MAY NOT BE PURSUED IN ANY COURT OTHER THAN TO ENFORCE THE ARBITRATOR’S AWARD. THE ARBITRATOR SHALL HAVE THE AUTHORITY TO AWARD RELIEF ONLY ON AN INDIVIDUAL AND NON-CLASS AND NONREPRESENTATIVE BASIS.

Where is Autozone Rewards located?

Members may cancel participation in the Program and/or request not to be communicated via mail by notifying the Program Administrator at AutoZone Rewards, 123 S. Front Street, Memphis, TN 38103, via email to CustomerCare@AutoZoneRewards.com, or via Customer Service at 1-800-741-9179. 8.

How to allow cookies on your device?

You may set your browser or modify your device settings to block or refuse all cookies, to indicate when a cookie is being sent, or otherwise control what cookies your browser or mobile device accepts via your browser or mobile device settings. Additionally, you can choose to modify your settings and delete those cookies that are otherwise stored on your device. Please consult the instructions provided by your browser or mobile device manufacturer to find out how you can control the placement of and/or remove cookies or other technologies. Please note, however, that limiting or disabling the use of cookies and other technologies may impact or adversely affect your ability to perform certain transactions on, use certain functions of, and access certain content on our Website.

How long does it take to return an Autozone product?

Products that are returned to a specific AutoZone store needs to be brought within 90 days from the date they have been ordered. Defective product returns should be made within the warranty period. If the product was installed or used, any requests for refunds can be denied.

What is a pre-paid return label?

Customers who are shipping from any location within the U.S. and have received a defective product, the company will offer them a pre-paid return shipping label. This label is to be placed outsize the package or box, and then dropped at any facility that deals with the shipping of products.

Does Unline Rockauto free shipping exist?

All customers who are eligible for product refunds will be reimbursed for any shipping expenses made. Unline Rock auto free shipping, which by the way it doesn`t exist, AutoZone free shipping is a real deal. If the company has done any mistakes or if your item is somehow defective when received, the brand will pay all refund you all shipping expenses.

Can you return Autozone products?

Customers should remember that all product returns are generally subject to that specific AutoZone store Return Policy. Also, keep in mind that not all items can be returned. For example, most sales of products that are customizable are final, and thus can`t be returned.

Does Autozone have a return policy?

AutoZone takes its customers very seriously and when it comes to the return policy of its products, there is no room for error.

Is Orileys a big fish?

Unlike Pep Boys, Orileys or AutoTrader, this brand is a big fish between the online auto part stores. What this means is that because the company`s name is at stake, customers are always treated with respect. This includes the return policy of products as well, because product return is a big deal for this brand.

Can a company ask for a photo ID?

The company`s store may reserve the right to ask for valid photo IDs issued by the government which will always be recorded with the store`s database.

How to return a product to Autozone?

Do autozone parts need to be free of flammable fluids?

The parts must be free of all flammable and hazardous fluids before shipment. Many AutoZone stores have a free recycling program. If you do not live near an AutoZone store or the AutoZone in your area does not have a recycling program, contact your local recycling agency for instructions on proper disposal.

Does Autozone ship with tracking?

Does Autozone refund shipping?

If you are shipping from overseas or a U.S. Territory and if (i) AutoZone.com made a shipping error or (ii) the product was defective when shipped from AutoZone.com's Fulfillment Center, AutoZone will reimburse your return shipping cost by issuing a check for the shipping dollar amount as it appears on the carrier's pre-printed label.

Does Autozone provide return shipping labels?

Place the return shipping label on the outside of the box and ship it.

Do you have to drain fluids from Autozone?

Take the product, in its original packaging and/or box, and your receipt to the store of your choice. You must drain all fluids, if any, from the product before returning it. All returns to an AutoZone store are subject to the in-store return policy.

Is Autozone subject to in-store return policy?

All returns to an AutoZone store are subject to the in-store return policy.

How long do autozone rewards last?

Your AutoZone Rewards that are earned will expire in 3 months (90 days). For more detail, see the full Program Terms and Conditions.

What is Autozone Rewards?

What is the AutoZone Rewards program? AutoZone Rewards is a free program that helps you get more for buying what you need. You’ll earn a $20 Reward after every 5 purchases of $20 or more and receive access to exclusive offers just for you.

How to check status of autozone order?

You can also check your order's status by sending an email request (including your order number) to Customer Service .

How to manage your preferences on Autozone?

If you wish to no longer receive communications from us, you can manage your preferences by logging in to your account at AutoZone.com/signin. From there, your contact preferences can be managed under Profile. Additionally, you can contact AutoZone Rewards Customer Service at 1-800-741-9179 with your request.

How to get a missing credit on Autozone?

Yes, you will need to take the following steps to request a missing credit: Step 1: Login to your account at AutoZone.com/signin. Step 2: Click on My Account at the top of the page. Step 3: Select Rewards Account in the dropdown.

How to ship to home with NDD?

Select "Ship to Home" when adding an item to your cart. If the item can be shipped to the shipping address using NDD, you will see "Next Day Delivery Available." Once the items have been added to your cart, be sure to select Next Day Delivery on the checkout screen before placing the order.

How long does it take to get a car part from Autozone?

Whenever you need a car part. AutoZone.com is open 24 hours a day, 7 days a week. Your purchase will be processed and shipped within two business days after you place your order (3 - 5 business days if you purchased special order items).