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seraphine return policy

by Jeanie Stark Published 3 years ago Updated 2 years ago
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Full Answer

What is Seraphine's returns policy for pregnancy?

Seraphine Returns Policy. We understand that judging your size during Pregnancy can be tricky, so we offer our online customers a full refund for unworn items that are in a saleable condition. All items must be returned in the original packaging with all tags and labels intact within 30 days of delivery .

How do I Return my Seraphine order?

Orders placed on Seraphine.com with a US shipping address* are eligible for FREE Returns. For orders with shipping addresses outside the US, returns postage is made at your own cost. Please visit: returns.seraphine.com to begin our easy returns process.

How do I contact Seraphine over the festive period?

The Seraphine customer service team is here to help. Please note over the festive period we will be closed on Monday December 27, Tuesday December 28 and Monday January 3. Or you can visit us in store - find your closest store here Please contact us at: press@seraphine.com

How long does it take for a refund to arrive?

We will issue a refund within 14 days of your return arriving at our warehouse. Your chosen payment provider may take additional time to credit it to your account. Unfortunately due to restrictions within our system, we cannot accept online returns in store.

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Where do Seraphine returns go?

If your order exceeds the value of the gift card, you can pay the remaining balance using any other payment method currently accepted by Seraphine. - If you return or cancel an order where a gift card was used in full payment of the order, then your refund will be credited back to your gift card.

What is Seraphine Sizing like?

Additionally, while Seraphine features size ranging from XS to XL, they're not as inclusive as other brands such as Asos, Motherhood, or PinkBlush. The look is also decidedly fitted and feminine. For something a bit more neutral, look to maternity retailers like Hatch or Storq.

Does Seraphine ship to Australia?

Orders placed on Seraphine.com with Australian shipping address are eligible for FREE Returns.

Is Seraphine a good company?

Overview. Seraphine has a consumer rating of 1.5 stars from 10 reviews indicating that most customers are generally dissatisfied with their purchases. Seraphine ranks 22nd among Maternity Clothes sites.

Where are Seraphine clothes made?

Seraphine is an international maternity fashion label and store. The company was founded by French-born designer Cecile Reinaud in 2002. Seraphine is based in London and has stores in Dubai, Hong Kong, the United Kingdom, the United States and France.

How do I return Seraphine items?

Please visit: returns.seraphine.com to begin our easy returns process. We will issue a refund within 14 days of your return arriving at our warehouse.

Does Seraphine have free shipping?

Popular Seraphine Maternity Promo Codes & SalesDiscountDescriptionExpiresFREE SHIPPINGFree Shipping For Orders of $49 Or More-20% OFF20% Off 2+ Items From Hospital Bag Category-UP TO 40% OFFUp to 40% Off Summer Sale-15% OFF15% Off Sports Bras When You Buy The 2-Piece Active Kit-1 more row

Does Seraphine deliver USA?

We deliver to all addresses with a valid zip code. We do not deliver to Armed Forces, PO Boxes and Hotels. All names and delivery addresses are subject to our customer identity and address verification checks. Our customer services may need additional address verification information.

Can you ship to Australia right now?

“While Australia Post continues to accept all incoming international deliveries, the US Postal Service has temporarily suspended some outgoing parcel services to a number of countries, including Australia, due to air freight capacity issues.”

Is shipping to Australia still suspended?

The U.S. Postal Service has TEMPORARILY suspended First Class Package International Service (as of September 3, 2021) and Priority Mail International (as of September 17, 2021) delivery to Australia due to carrier issues related to the COVID-19 pandemic.

Is international mail still coming to Australia?

International service disruptions No disruptions are currently reported.

Is Australia accepting post from Ireland?

Covid-19 travel restrictions and a reduction in international flights has resulted in Irish residents being unable to send or receive mail from Australia and New Zealand, An Post has said.

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