Does ShoeMall have free returns?
We believe so strongly in the quality of each product we offer that we have one of the best guarantees in the business. If you're not completely satisfied with any item you purchase from us, send it back within 60 days and we'll replace it or give you a refund.
Does ShoeMall charge for returns?
Exchange Charges You will need to pay the shipping fees to return the item(s). We do offer our "Return Label" as a return option. The Return Label can simplify the return process and save you a trip to the post office ($8.95 will be de...
How long does it take to get a refund from ShoeMall?
How long does it take to get my refund? Depending on how your return is sent, it can take up to 10 business days for your package to be received and an additional 7-12 business days for refund processing.
Is ShoeMall a reputable company?
ShoeMall was launched in 1999 as an online footwear retailer. The Better Business Bureau address an average of 120 complaints against Shoemall and its parent company annually. As of November 4, 2019, the company earned a BBB rating of "F".
How long does it take Shoemall to ship?
Shipping Methods & Charges Standard - (Delivered in 5-7 business days) FREE Priority - (Delivered in 3-5 business days) $15.00 per order Express- (Delivered in 1-3 business days) $25.00 per order ...
How long does Shoemall take to ship?
Orders may be shipped to one address only....Shipping Methods & Charges.Standard - (Delivered in 5-7 business days)Orders $50+: FREE Orders up to $49.99: $4.95Priority - (Delivered in 3-5 business days)Additional $15.00 per orderExpress- (Delivered in 1-3 business days)Additional $25.00 per order2 more rows
Can you return sneakers?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Is Shoebacca com legit?
Shoebacca has a consumer rating of 4.73 stars from 30,082 reviews indicating that most customers are generally satisfied with their purchases. Consumers satisfied with Shoebacca most frequently mention great prices, free shipping and customer service. Shoebacca ranks 3rd among Shoes sites.
ShoeMall - Cheap Company
Horrible service and cheap customer… Horrible service and cheap customer service. Sent me shoes that were two sizes too large.
ShoeMall - An order that was never delivered
I ordered a pair of shoes may 23 2020 and immediately got a response saying it was on back order. I kept checking the order status and called but no one answers the phone # provided. I emailed several times and never got a response.
ShoeMall - No refund!
I have ordered a pair of boots from ShoeMall website and sent them back because boots were defective! Customer service rep promised I'll be getting a refund but he was not able to tell the exact date.
ShoeMall - Will never order from ShoeMall again!
Ordered shoes from www.shoemall.com and was very disappointed with the poor quality! And size was also incorrect. So I decided to return the shoes in order to get a refund. I contacted ShoeMall and they gave me nothing but headache. It was very difficult to communicate with these people and at first they even told that refund was not possible.
