If your order arrived without a prepaid Shopbop shipping label, please follow these steps:
- Complete the return form included in your order and repackage your merchandise securely. Cover or remove any original mailing address labels or carrier barcodes on the package. ...
- Address your return to: Shopbop.com Attn: Returns 1301 E Washington Avenue Madison, WI 53703
- Ship your package using a trackable, insured shipping method. ...
Full Answer
How do I return an item to Shopbop?
Fill up the return form also in your original package. Include the return form with the item and paste the return label on the box. Make sure all old barcodes and address labels are removed or hidden. Keep the top of the label with you for Shopbop returns tracking. Arrange a free pickup by USPS or drop it off at your post office or mailbox.
Is Shopbop refunding duties and taxes?
Beginning August 21, 2020, Shopbop will no longer refund duties and taxes on returns using our 5-9 Day ship method. However, we will continue to provide FREE Return labels. Please visit this page for information on how to apply for duty and tax refunds on your own behalf.
Can you return shoes to Shopbop without security tag?
You shouldn’t send the shoes in that packaging, but place them in a different one for shipping. If the shoe box is damaged or you don’t have it, Shopbop will charge a fee. If you don’t have the original security tag or you damaged it, your return request can be rejected, or the refund can be delayed.
How long does Shopbop take to send money back?
If everything is in order, Shopbop will send you back the money within five business days. There can be some delays if the bank needs more time to process it. In case you have any doubts or further questions, you can contact Shopbop reps in one of the following ways: Can Shopbop Reject My Return?
How long do you have to return Shopbop?
Buyers who purchased their product in the U.S. have 30 days of the receipt date to make the return. If you send the item within 15 days, you won't need to pay for the shipping.
Is Shopbop trustworthy?
Shopbop is an online retailer that's been selling authentic, high-end clothing, shoes, bags, and accessories since 2000. They were acquired by Amazon in 2006, which launched the brand into a position to be one of the most-trusted, recognizable online retailers in the world.
How long does Shopbop shipping take?
INTERNATIONAL SHIPPING COSTS AND METHODSShipping OptionsOrders Over $100Package TrackingExpress delivery with Shopbop GlobalFREEYesExpress deliveryFREEYesPostal delivery (7-20 days)FREENo3 more rows
How do I cancel an order on Shopbop?
Please note: Once an order has been placed, it cannot be modified or canceled. Although we make every effort to keep sufficient stock of items listed on Shopbop, occasionally we do sell out of certain products. If we are out of stock on an item that you've ordered, we will notify you via email.
Is Shopbop owned by Amazon?
Shopbop is part of the Amazon.com Inc. group of companies.
Is Shopbop a Chinese company?
Shopbop is a US online fashion apparel and accessories shop opened in 1999. It has been a subsidiary of Amazon.com since 2006.
Where is Shopbop located?
Madison, WisconsinShopbop is located in Madison, Wisconsin, United States .
Is Ssense a legit website?
Is SSENSE Legit? Yes, SSENSE is absolutely legit! The company is known for offering a wide range of designer labels, as well as unique and hard-to-find items from up-and-coming brands. In addition, SSENSE offers free shipping on all orders over $300, and they have a very generous return policy.
Is ASOS reliable?
Overview. ASOS has a consumer rating of 1.72 stars from 1,741 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ASOS most frequently mention customer service, post office and phone number problems. ASOS ranks 220th among General Apparel sites.
How do you get Prime shipping on Shopbop?
To get these perks, you need to be a member of both Yours Truly Shopbop Rewards and Amazon Prime. Make sure you link these two accounts so you can automatically start receiving Amazon Prime-specific loyalty benefits.
What is Shopbop app?
The Shopbop app is the most convenient way to discover and shop the latest from over 1,000 established and emerging designers. Shopbop is the global online retail destination for style inspiration and discovery, offering women and men a comprehensive hand-picked selection of ready-to-wear and accessories.
Does Shopbop have gift cards?
Shopbop.com Gift Certificates (“Gift Certificate(s)”) may only be redeemed toward the purchase of eligible products on www.shopbop.com. Purchases are deducted from the redeemer's Gift Certificate balance. Any unused Gift Certificate balance will be placed in the redeemer's Shopbop.com account.
Is FarFetch a legit website?
In the sea of e-commerce platforms, it can be challenging to choose one that you can trust. FarFetch is a legitimate choice. Its partners are trustworthy, and it also has a good return policy.
Is Ssense a legit website?
Is SSENSE Legit? Yes, SSENSE is absolutely legit! The company is known for offering a wide range of designer labels, as well as unique and hard-to-find items from up-and-coming brands. In addition, SSENSE offers free shipping on all orders over $300, and they have a very generous return policy.
Is ASOS reliable?
Overview. ASOS has a consumer rating of 1.72 stars from 1,741 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about ASOS most frequently mention customer service, post office and phone number problems. ASOS ranks 220th among General Apparel sites.
What is Shopbop app?
The Shopbop app is the most convenient way to discover and shop the latest from over 1,000 established and emerging designers. Shopbop is the global online retail destination for style inspiration and discovery, offering women and men a comprehensive hand-picked selection of ready-to-wear and accessories.
How much does DHL cost for online returns?
If you decide to use DHL online returns, you pay $30 for both 1-3 day shipping and 7-20 day postal shipping. Here are the steps involved: Go to your account on Shopbop and select Return Items, choose the items. Print all the needed paperwork and prepare your box.
How long does it take for a return to be processed at Shopbop?
This is important: your package must arrive at Shopbop within 30 days from purchase for the return to be processed in the original form of payment. Shopbop returns after 30 days may still be refunded, but as store credit. Return window /Mode of payment. Mode of refund. Within 30 days.
How long does it take to return a shoe box?
Paste return label on box and ship through Canadian Postal Service. Return the item within 30 days and expect returns to take around 15 days through customs and in shipping.
Is DHL shipping free?
Shipping and handling charges are not free. Depending on which country you’re returning the item from, your shipping fees will be different. Here’s what you need to do for the DHL returns: Go to your Shopbop account and click on Order History. Select the Return Items option and choose the items you want to send back.
Does Shopbop count shipping time?
But it has a standard process for handling your returns. As far as COVID goes, Shopbop has been generous to not count shipping time into your return window. Knowing the Shopbop return policy before you go about trying to return your purchase will make your life a lot easier in these strange times.
Does Shopbop have a return policy?
Shopbop has a 30-day return policy, where, depending on where you stay, returns can be free or paid. Shopbop solicits returns from domestic and international customers, with DHL tie-ups. COVID has led to redefining of the return window, with allowance for shipping delays.
Is there a 30-day return window on Shopbop?
The 30-day return window is now counted from the time you receive your package and till the time you send it to your return carrier. Processing times may also be a bit slower for you.
What are import fees?
Items in your order that are designated for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country ("Import Fees"). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
How to contact Shopbop Global?
Please email your shipping and handling questions or comments to service@shopbop.com or call Customer Service at 1-877-746-7267. If you do not select Shopbop Global or it is not available to your location, Import Fees must be paid by the person receiving the package when it reaches its destination.
What happens if you refuse a shipment from Shopbop?
If you refuse a shipment from Shopbop, you are responsible for the original shipping charges, any Import Fees that are incurred on the package, and the cost of returning the package to Shopbop. This amount will be deducted from your merchandise refund.
