The process for merchandise returns at Exchanges is as follows:
- 90 days: Items in new condition may be exchanged or returned within 90 days except for the following:
- 30 days only: Jewelry and watches, camcorders, televisions, digital cameras, furniture, mattresses, major appliances, and gas-powered equipment
- 15 days only: Computers and unopened software/peripherals, CDs, DVDs and video games
Full Answer
What is the return policy for items purchased on the exchange?
Most products in new condition may be returned within 90 days either to a store or by mail, except as detailed in the Online Return Policy below. Patrons of shopmyexchange.com who shop via the Veteran's Online Shopping Benefit can return shopmyexchange.com merchandise by mail.
How do I return a damaged item to exchange?
If unable to return an item to an Exchange store, or if an item is damaged, call Customer Service at 1-800-527-2345. Exchange stores cannot accept damaged items. Enjoy easy returns by mail. Simply request a return from your order history. Print your return label.
What is shopmyexchange?
ShopMyExchange, aka The Exchange is an initiative currently run by owner Tom Shull in Dallas, Texas. It was established in 1895 and spans around more than 20+ countries and 50 states. It’s one of the oldest and longest running military retailers in the USA and also worldwide.
How do I return items to the army or Air Force exchange?
Whether you made your purchase in store, online or by phone, most customers can return merchandise to your nearest Army or Air Force Exchange retail store. Patrons of shopmyexchange.com who shop via the Veteran's Online Shopping Benefit can return shopmyexchange.com merchandise by mail or by calling 1-800-527-2345 for assistance.
What is the Exchange return policy?
If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered.
Can you return items to the BX?
The process for merchandise returns at the BX includes policies for 90 day, 30 day and 15 day returns.
Is Shopmyexchange com legit?
Our researchers contacted Jennifer Maxwell, a spokesperson for agency, she confirmed the digital store, shopmyexchange.com, is the real deal. It's also open to honorably discharged service members. The site is owned and operated by the Army & Air Force Exchange Service, which is listed as an official DOD website.
Can civilians use Shopmyexchange?
DALLAS – More than 500,000 Department of Defense and Coast Guard civilians and retirees now have access to the largest Exchange in the world, tax free, at ShopMyExchange.com.
Can you return alcohol to the PX?
Items purchased by check may be returned for a cash refund. Restrictions or a check-clearing period may apply. Can I return alcohol? Returns or exchanges of alcoholic beverages are up to the discretion of the store manager.
Can I return at box lunch without receipt?
All refunds are processed to the original form of payment. If you do not have the original receipt or original purchase date is greater than 30 days, we will be happy to issue a gift card credit at the current selling price. Bulk Purchases may not be returned and are final sale.
Can anyone buy from ShopMyExchange?
Veterans Privileges Approved Veterans can shop the online exchanges, including ShopMyExchange.com! Shopping with the Exchange online gives you access to exclusive military pricing and offers, tax-free shopping and more. This is a lifelong benefit that will be extended to all who discharge honorably from service.
Can veterans get a Military Star Card?
The MILITARY STAR card and its benefits are exclusively available to military personnel and their families, DoD Civilians, Purple Heart recipients and Disabled Veterans and Veterans who received an Honorable or general under Honorable conditions discharge have online shopping privileges.
Can I shop at the NEX as a veteran?
AAFES, NEX, MCX and CGX online military exchanges are open to veterans. In years past, only currently serving military members and their families, and eligible military retirees could shop at exchange stores. The Exchanges operate department stores at U.S. military installations all over the world.
Can DoD civilians buy alcohol on base?
All of the new authorized civilian shoppers are restricted from purchasing alcohol offered in the package store, tobacco and uniform items. The new directive allows DoD and Coast Guard civilian employees in the United States and locally hired in the U.S. territories and possessions to shop in military exchange stores.
Can GS employees shop at commissary?
Yes, since November 2003, members of the Guard and Reserve – including the Ready Reserve, Selected Reserve, Individual Ready Reserve, Inactive National Guard, Guard and Reserve retirees and their authorized family members - have enjoyed unlimited access to commissaries in the United States, Guam and Puerto Rico.
Can retired DoD civilians shop at the Navy exchange?
Active and retired Department of Defense (DoD) and Coast Guard civilian employees now have access to shop online at myNavyExchange.com per a DoD directive.
What is the Navy Exchange return policy?
Merchandise purchased at a NEX or from myNavyExchange.com can be returned to any NEX store within 45 days of purchase for a refund or even exchange.
What is the difference between commissary and Exchange?
Commissaries provide subsidized groceries and household goods to eligible patrons. Exchanges sell goods for profit, similar to a department or specialty store, but use some of this profit to fund various Morale, Welfare, and Recreation (MWR) activities (See Table 1). The modern commissary system began in 1867.
What is coach return policy?
We want you to love your Coach product, but we get that sometimes it doesn't work out. If you are not satisfied with your purchase, please return it to us by mail or to a Coach Retail store within 30 days for a refund in your original form of payment.
Can I return outlet items to regular store coach?
If you are not satisfied with your purchase, please return it to us by mail or to a Coach Outlet store within 30 days for a refund in your original form of payment....Returns.TYPE OF ITEMRETURN TIMEFRAMERegular Price30 DaysLeather Care ProductsFinal SaleFragrancesFinal Sale
Jewelry
Jewelry and watches over $1000 must be returned with all certificates and documents via registered mail to
Computers
Do not mail computers and electronic devices to the Exchange. Call for return instructions specific to your item's brand.
Oversized
Call for item pickup and refund of oversized shipping and handling fees. Special handling is required. Replaced items may incur additional shipping and handling fees.
Special Provision for Appliances
If defects are apparent upon delivery, or if the product is unacceptable, you may refuse delivery and place another order. For any product malfunction issues, please schedule a service appointment with the manufacturer below so that a repair or replacement may be considered.
Returning a Damaged Item?
The Exchange makes every effort to ensure quality delivery. If you receive a damaged item, call Customer Service. Stores cannot accept damaged returns.
ShopMyExchange Review
ShopMyExchange, aka The Exchange is an initiative currently run by owner Tom Shull in Dallas, Texas. It was established in 1895 and spans around more than 20+ countries and 50 states.
Is ShopMyExchange Legit?
Having said all the things above, I should be able to answer if ShopMyExchange is legit, right? And I will, so here it goes.
Conclusion
Are you still wondering about the question ‘Is ShopMyExchange legit?’? If so, then let this review change your mind.
What is a manufacturer warranty?
Once the customer has owned the merchandise longer than the period of time specified and experiences a problem, the manufacturer’s warranty provides customer protection. In those cases, as well, the manufacturer requires a sales receipt for proof of purchase and warranty start date.
Can you get a refund without a receipt?
If a customer requests a refund with a sales receipt, a refund will be made (in the same form of payment as original purchase or Exchange gift card). For refund requests without a sales receipt, a merchandise card equal to the amount of the merchandise is offered.
Can you return a catalog item to the Army?
In addition to returns on items purchased at the Exchange, military shoppers dissatisfied with a catalog item can return it to their nearest Army & Air Force Exchange Service, Marine Corps, Navy or Coast Guard exchange for a full refund and, if applicable, the U.S. Customs fee.
Can you get a refund without a sales receipt?
If a shopper requests a refund with a sales receipt, a cash refund will be made if the original purchase was made in cash. If the original purchase was made by credit card, the refund will be credited to the customer’s same credit card. If a customer requests a refund without a sales receipt, the refund amount will be loaded on an Exchange ...
