3 simple conditions for a successful return:
- Item (s) were purchased in the last 30 days and proof of purchase can be provided.
- Item (s) must be unworn & undamaged with original tags attached.
- Items are in their original packaging (shoebox) and in original condition. Shoes must be returned in their original, undamaged shoe box.
How do I return an item to Skechers without a refund?
No Refunds. Initiate the return by downloading the return label and form from SKECHERS.com: Go to Orders and Returns and enter your order number and the email address used to place the order Select the “Return” link next to the tracking number for the item (s) you would like to return.
What is Skechers'return policy?
Skechers Return Policy Explained. Skechers accepts returns only for merchandise bought on their official website at present. Another criteria you have to meet to get a refund or a replacement is that your sneakers, boots, or other items are unworn or defective. When returning your unwanted items, remember to provide: The original receipt
Can I exchange my Skechers order?
We cannot guarantee that inventory will be available when attempting to exchange your SKECHERS.com order. Therefore, if you would like to exchange your SKECHERS.com purchase we recommend simply placing a new order and using your prepaid shipping label to return the first order.
How many Skechers stores are there in the world?
The company employs 12,600 people and operates at 3,500 locations all over the world, as of 2019. Have you ever bought shoes from the company and got sizing issues? Skechers return policy is quite simple and if you are not satisfied with the company’s products, you can easily return to its outlets.
Can you return Skechers shoes after wearing them?
Skechers does not accept returns if the shoes have been worn outside. Orders placed on Skechers.com must be returned unworn, in their original packaging and within 45 days of purchase and 90 days for Plus members.
Can I return Skechers without a receipt?
Yes, if you purchased from Skechers.com you may return your order to any Skechers company owned retail store in the U.S. Please be sure to print out your order receipt and take it with you to the store. If you do not bring your receipt, the store may not be able to refund back to the original method of payment.
Can I return my shoes after wearing?
You can only return them for refund or exchange if they are unworn, in the original product packaging, and you have the receipt or invoice. While they say you can return items for any reason for up to 60 days, they can't appear to have been worn.
Does Sketchers have a guarantee?
If you have a quality concern with your recently purchased Skechers shoes they may be eligible for replacement. Please note the manufacturers date on the inside of the shoe tag. Products manufactured or purchased within 2 years (2020) are eligible to be returned for inspection.
Are Skechers returns free?
WHAT IS SKECHERS RETURN POLICY? If you're not happy with your SKECHERS purchase for any reason, you may return unworn item(s) within 45 days of shipment for a refund via a FREE printable UPS return label. At this time we only accept returns for purchases on the SKECHERS website.
How long does it take to get a refund from Skechers?
Skechers.com processes most returns within 5-10 business days of receiving the returned merchandise at our warehouse. You will receive an email confirmation once your return is processed. Please note that shipping charges are not refundable.
Do I need the box to return shoes?
You should always expect goods to be returned in the original packaging only. Most people just slap the return label on the external box, in this case a shoe box.
How can you tell if new shoes are worn?
Take your shoes off your feet and set them side by side on a level surface. Get down so your eyes are level with the surface and check to see if there's a visible slant to the soles at the heels. If there is, you've got a worn out pair of shoes on your hands.
What does unworn mean for returns?
They said as long as it's in like-new, sell-able condition that they will take it back. "Unworn" is only referring to signs of it being damaged or looking like it has been worn or used.
Can we replace Skechers shoes?
For manufacturing defect of footwear, the footwear can be returned within 90 days from the date of purchase with supporting images and detailed description of the issue with copy of the original invoice.
What is the warranty period of Skechers shoes?
90 daysThis is an authentic product of Skechers South Asia Pvt. Ltd. The product comes with a standard brand warranty of 90 days.
How long should Skechers last?
On average, a pair of Skechers should last around 800 miles before they start to show signs of damage or wear. Since most people don't keep track of how many miles they travel in their shoes, it's safe to say that a pair of Skechers can last up to four years as long as they are cared for properly.
How can you tell if Skechers are real?
Always check for the 'Article No' which is given inside the tag of the shoe. That will always need to be unique and try searching it on google search. Found out the original product after searching, then the article may be genuine (still not sure 100%). If not then there is a problem with originality of the product.
Can I return Skechers online order to store UK?
How do I initiate a return for my SKECHERS order? SKECHERS UK RETURNS Please note that purchases on SKECHERS websites cannot be returned to SKECHERS Retail Stores To initiate a return, here's what you need to do: Step One A printer is needed to print your return label Click ORDERS AN... read more...
How do I file a complaint with Skechers?
InformationNeed help? Our customer care team can be reached via email, chat or by phone.Chat with Us or Send us an Email: please click the blue question mark at the bottom right side of your screen.Give us a call: 1-800-746-3411.Hours of Operation: Monday-Friday: 6am-7pm PT. Saturday: 7am-4pm PT. Sunday: 9am-2pm PT.
Do Sketchers run true to size?
Most of our shoes would run true to size, however; when ordering athletic shoes or boots we recommend a half to whole size larger. We carry a great selection of medium width shoes, as well as wide fit shoes for Women and Men.
Can I still return my order after the 45 day policy for a store credit?
Can I still return my order after the 45 day policy for a store credit?
If I return an item, do I lose the points I earned from purchasing it?
If I return an item, do I lose the points I earned from purchasing it?
How long do you have to return a Skechers item?
The Skechers return policy entitles Skechers Plus members to a prolonged return date, which is 90 days following the purchase. If you are one of them, remember to use your membership account to benefit from the extended deadline.
How long does it take to get a refund from Skechers?
Note that the latter depends on availability. Processing your request may take some time—between three and five days, most often.
How to return Skechers footgear?
Returning Your Skechers Products by Mail. If you’re sending Skechers footgear by mail, accompany the parcel with the UPS return label. It is free of charge for returns within the deadline. If you miss the deadline, you pay for the shipping costs.
Why do people give up returning inadequate products?
People give up returning inadequate products for two main reasons: Lack of time. Lack of energy to deal with uncooperative staff. If you have any difficulties—or wish to avoid those—DoNotPay is what you need. It saves you time and completes the procedure on your behalf.
Does Skechers accept returns?
Skechers Return Policy Explained. Skechers accepts returns only for merchandise bought on their official website at present. Another criteria you have to meet to get a refund or a replacement is that your sneakers, boots, or other items are unworn or defective. When returning your unwanted items, remember to provide:
Skechers Holiday Return Policy
We have extended our return policy to 60 days just in time for the holidays!
Option 1
Return at any SKECHERS retail store (excluding Guam retail locations). For a refund, customers must provide a receipt from SKECHERS.com. Find your local SKECHERS store.
Option 2
Initiate the return by downloading the return label and form from SKECHERS.com:
Skechers Refund Process and Information
SKECHERS.com processes most returns within 5-10 business days of receiving the returned merchandise at our warehouse. You will receive an email confirmation once your return is processed.
Skechers Exchange Policy
We cannot guarantee that inventory will be available when attempting to exchange your SKECHERS.com order. Therefore, if you would like to exchange your SKECHERS.com purchase we recommend simply placing a new order and using your prepaid shipping label to return the first order.
Can I still return my order after the 45 day policy for a store credit?
If you would like to return an item for any reason after the 45 day return time frame has passed, you may still send the unworn item back to us for a store credit (eGift Card), please note you will need to cover the shipping cost for a return outside of the 45 day policy.
SKECHERS Consumer Returns
If you need any further assistance or have additional questions you can contact our customer service line at 1-800-746-3411 (Mon-Fri 8am-5pm PT)
How long does it take to return a Skechers item?
To return an item (s) purchased at a Skechers Retail Store, bring the unworn/defective item (s) back to any Skechers store location in the U.S with the original receipt and box within 45 days of purchase. You will have the option to exchange the item (s) or return your purchase for a full refund/credit.
What happens if you cancel Skechers Plus?
If you or Skechers cancels your Program membership, you will lose your accumulated points. If you cancel your membership, you may rejoin Skechers Plus by registering at www.Skechers.com or on the Skechers mobile app. When restarting your membership, your previously-earned points will not be reinstated.
How much is Afterpay?
Afterpay is an installment feature that allows you to pay for your order with 4 equal payments every 2 weeks for orders starting at $35.00 to $300.00. To use Afterpay simply shop as usual and proceed to checkout, choose Afterpay as your payment method.
How long does Skechers keep payment tokens?
In order to be able to process returns, Skechers may retain payment token data for up to 120 days. For record-keeping purposes, Skechers will retain records of your request to delete, or any other request under the CCPA, and Skechers’ response for a period of at least 24 months.
How many points can you earn on Skechers?
Members can earn points on a maximum of seven hundred and fifty dollars ($750) worth of purchases in a rolling three hundred sixty-five (365) day timeframe.
What is Skechers Plus?
Welcome to the Skechers Plus loyalty program (“Skechers Plus”). Skechers Plus is organized by Skechers U.S.A., Inc. (“ Skechers”, “we” or “us”) and these Terms and Conditions (the “Terms”) govern your participation in Skechers Plus. Please read these Terms carefully.
Is Skechers liable for any damages?
SKECHERS shall not be liable for any special, incidental, indirect or consequential damages that result from the use of, or the inability to use, the materials on the Site or the performance of the products purchased through the Site, even if SKECHERS has been advised of the possibility of such damages.
