Product Returns
- All Snap One products (excluding clearance and discontinued products) can be returned within 60 days of purchase.
- Snap One will not reimburse shipping costs on products returned due to order error or surplus.
- A 25% re-stocking fee will be applied to all returns after 30 days for dealers who are not enrolled in the Partner Rewards program. ...
Full Answer
How do I return a snapon product?
To return a Product, Customer must call 1-877-762-7664 or email a return request to eorders@snapon.com to request a Return Goods Authorization form ("RGA"). The RGA will provide detailed instructions on the return process. Product must be in new, sellable condition when returning for a refund.
How does the warranty process work for snap-on?
Once the warranty request is validated, the customer will be provided an RGA number and will be sent a shipping label either electronically thru e-mail or thru the U.S. mail, and must ship the product to Snap-on. Upon receipt of the product, the warranty claim will be reviewed and the product will be inspected.
What is snap-on's shipping policy for product and gear?
Title to Product and/or Gear will pass from Snap-on or Snap-on's suppliers to Customer on shipment from Snap-on's facilities or other designated third party supplier's facility. Loss or damage that occurs during shipping by a carrier selected by Snap-on is Snap-on's or Snap-on's supplier's responsibility.
What happens if I have a purchase agreement with snap-on?
If you are currently a party to a formal purchase agreement with Snap-on or any of its affiliates (such as an industrial distribution agreement or a master purchase agreement), the terms of that agreement will supersede any terms of this Site to the extent inconsistent.
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Does Snap-on have a return policy?
Customers may return any Product purchased from this Site (except for products identified as non-returnable by Snap-on) for any reason within 30 days of delivery. To return a Product, Customer must call 1-877-762-7664 or email a return request to eorders@snapon.com to request a Return Goods Authorization form ("RGA").
Is Snap-on lifetime warranty?
A Snap-on tool box is definitely a top-of-the-line item, but you can get the same quality of materials and craftsmanship at a lower price from other companies. The real deal-maker for Snap-on tool boxes (and Snap-on tools) is their legendary lifetime warranty and high resale value.
Will Snap-on replace broken tools?
Return your Snap-on tool within the first 30 days for any reason. This gives you the maximum warranty coverage. Snap-on will replace the product or give you a full refund of the purchase price.
How do I claim Snap-on warranty?
To obtain warranty service or a particular Product Warranty, please call Snap-on Equipment at 1-800-225-5786 or write to SOECustomerParts@snapon.com. By repairing or replacing a Product, or providing a refund, Snap-on Equipment does not waive a claim that a Product nevertheless has been subject to abnormal use.
Why is Snap-on so popular?
Snap-On tools are worth it. They offer a lifetime warranty on their tools, they use high-quality materials that won't break in the middle of your project, and they're an investment that lasts. Despite the high sum you pay upfront, Snap-On tools provide great value for your money.
Is Blue Point Snap-on?
Blue Point is a lower-end tool brand of Snap-On. They are made with the Snap-On specifications but different finish. Though Snap-On owns Blue Point, manufactures are contracted to make Blue Point tools.
Are Snap-on drill bits lifetime warranty?
He mentioned that Snap-on tools does not have a lifetime warranty and offers the replacement tools as a one time courtesy to customers of his business.
How did Snap-on get its name?
Selling door to door might have been cutting-edge when young tool-works manager Joseph Johnson founded Snap-on in 1920 (the company was named for its interchangeable wrench heads, which snapped onto a variety of handles), but today it seems hopelessly quaint.
Where are snap-on tools made?
Snap-on Inc. operates plants in Milwaukee, Wisconsin, Elizabethton, Tennessee, and Elkmont, Alabama. Pneumatic and cordless tools are manufactured under the "Ingersoll Rand" name in Murphy, North Carolina.
Do Snap-on flashlights have a lifetime warranty?
Snap-on flashlights supply 50,000-hour LED life and are available in several compact sizes. With an impervious stainless steel head for durability, Snap-on flashlights are backed by a limited lifetime warranty.
How do I contact Snap-on?
eorders@snapon.comSnap-on / Customer service email
Do Milwaukee tools have a lifetime warranty?
LIFETIME GUARANTEE Every MILWAUKEE Mechanics Hand Tool (see list on www.milwaukeetool.com) is guaranteed to be free from defects in material and workmanship during the useful life of the product.
What happens if you terminate Snap On?
Upon termination, you must destroy all Materials including, without limitation, permanently deleting all Materials from any computer and/or media and, upon Snap-on's request, certify in writing that all Materials have been destroyed.
Can you use Snap On without permission?
You may not use any trademark, service mark, domain name, logo, or company name of Snap-on or any third party without permission from the owner of the applicable trademark, service mark, domain name, logo, or company name.
Does Snap On endorse?
Snap-on does not endorse the individuals, companies or other similar entities, or any products or materials associated with such individuals, companies or other similar entities, which provide a link to this Site.
Does Snap On endorse or approve?
Snap-on does not endorse, approve, certify, maintain, or control these external Internet addresses and does not guarantee the accuracy, completeness, efficacy, timeliness, or correct sequencing of information located at such addresses. Snap-on provides the links only as a convenience.
Is Snap On a trademark?
SNAP-ON, SUN, JOHN BEAN, FLANK DRIVE, BLUE POINT, and WILLIAMS, are registered trademarks of Snap-on Incorporated in the United States, and some are registered in other countries.
