How do I return a Souled Store item?
In the souled store exchange and return policy it is written that we can find the exchange/return option in my account section but there no option... Hoping that you will respond quickly.. Was this information helpful? The Souled Store customer support has been notified about the posted complaint.
How do I place an order on the Souled Store?
From there, you can either login to your existing The Souled Store account or simply continue as a 'New User' and create one. Once you’re done, proceed to checkout, confirm your shipping address, and select the desired payment method to confirm your order by clicking ‘Place Order’.
How do I check out from the Souled Store?
You can either choose to continue shopping or confirm the order and click ‘Checkout’. From there, you can either login to your existing The Souled Store account or simply continue as a 'New User' and create one.
Does souled store has return policy?
We have to leave the tags intact in case the person you're gifting faces any issues and would like to return the product.
How much does souled store earn?
The Souled Store is profitable and clocking 3 crore monthly recurring revenue.
Does souled store ship to USA?
We can deliver to almost anywhere in the world, if your county is not listed please get in touch.
Who is owner of Soul store?
Founded in 2013 by Vedang Patel, Aditya Sharma, Rohin Samtaney, and Harsh Lal, The Souled Store was one of the first brands to bring in licensed merchandise and is currently India's largest fan merchandise destination with licenses including Disney, Warner Bros, WWE, IPL teams, EPL Teams and Viacom18.
Is Souled store an Indian company?
Where is The Souled Store 's headquarters? The Souled Store is located in Mumbai, Maharashtra, India .
How do you get TSS points in soul store?
Details:Applicable on all products including tops, tees, shorts and joggers.Minimum shopping amount should be atleast Rs. 799.Enter the coupon code TSSVISA22 to redeem the offer.Pay only via Visa Cards to avail the offer.All users can benefit from this discount.
Does souled Store ship worldwide?
' Hey' We do international shipping Official Raees merchandise!
How long does TSS money last?
TSS Money can be clubbed with gift vouchers and discount codes. TSS Money is applicable on products on offer/sale. TSS Money is subject to expire 12 months after the date of credit. Once expired, TSS Money will lapse automatically and cannot be credited back.
How long does it take for a debit to be rolled back to your bank account?
If your account has been debited even after a payment failure, it is normally rolled back to your bank account within 10 business days. For any further clarification, you can email us at connect@thesouledstore.com .
How to check TSS money?
You can check how much TSS Money you have in your account once you login. Select My Account and click on ‘TSS Money’ from the list. You will be able to see Available Balance, Total Purchases and Usage History.
Why is my cash on delivery not showing?
If the Cash On Delivery (COD) option is not showing, it’s because this facility is unavailable for your postal code. You can either pay by Debit Card, Credit Card, or Net Banking, or you can get the products delivered to an alternate address (where COD is available).
Is there a limit on TSS money?
There is no minimum or maximum usage limit on TSS Money.
Can TSS points be clubbed?
TSS Points cannot be clubbed with a discount code/offer.
How long does it take to get a refund from Souled?
All items must be in unused condition with all original tags attached and packaging intact. Within 48 hours of receiving the product (s), the complete amount + 100 (in lieu of courier charges) will be refunded to your The Souled Store account as TSS Money.
How long does it take to get TSS money back after picking up a product?
After the product is picked up, the complete amount will be refunded to your The Souled Store account as TSS Money within 48 hours. Please ensure the product (s) and the tags are intact on the product (s) for it to be accepted by the courier company.
How long does it take to get an exchange for a pin code?
You can apply for an exchange for your order within 30 days after an order has been delivered. We have a reverse pick up facility for most pin codes.
What happens if your pin code is unserviceable?
In case your pin-code is unserviceable for a reverse pick up, you will be prompted to change the address and pin-code or to select Self Ship option.
How long does it take to ship an exchange product in India?
Orders in India, once shipped, are typically delivered in 1-4 business days in metros, and 4-7 business days for the rest of India. Delivery time may vary depending upon the shipping address and other factors (public holidays, extreme weather conditions, etc.).
When will my replacement order be shipped?
Your replacement order will be shipped once the original order is successfully collected, and the tracking details will be shared with you accordingly.
Can you return a combo pack?
If you have to return anything from a combo pack, the whole pack will have to be returned. There will not be any partial returns accepted. If there is a manufacturing issue, or if you have any other query regarding this, you can contact us on the number or email us on connect@thesouledstore.com.
