Does SteelSeries allow returns?
In case you're not satisfied with a product purchased from SteelSeries.com we offer a full 30-day money-back guarantee, valid from the date of delivery. The refund includes the total on your receipt only, and does not include the cost of shipping the order back.
Do SteelSeries products have warranty?
Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process.
How does SteelSeries RMA work?
A specialist from our Product Support team will attempt to remotely fix your issue. If it is determined that the issue is hardware-related and falls under our warranty coverage, the specialist will initiate the warranty process and verification. For all warranty claims a valid proof of purchase is required.
Do SteelSeries headphones come with warranty?
For all warranty claims a valid proof of purchase is required. Products received from SteelSeries as part of a warranty claim, using an RMA code, will be warranted for 30 days or from the purchase date of the original product that was claimed for warranty (whichever is greater or if you are located in the EU).
Do SteelSeries do repairs?
If you ever searched for a Steelseries Equipment repair near me, you should know that our service centre can fix any fault with your device. Where our nationwide network of local Steelseries Equipment repair shops can fix your device in a location that suits you the most.
Does SteelSeries have good customer service?
SteelSeries has a consumer rating of 1.93 stars from 42 reviews indicating that most customers are generally dissatisfied with their purchases. Consumers complaining about SteelSeries most frequently mention customer service problems. SteelSeries ranks 33rd among Video Game Accessories sites.
How do I use SteelSeries warranty?
1) Navigate to the SteelSeries website. 2) Log into your SteelSeries.com account with which you filed your RMA warranty ticket (if you are not already logged in). 3) Select your product & add it to your cart. You may only use your RMA code for the product you purchased originally.
How long is the warranty?
How Long Does a Manufacturer Warranty Last?AutomakerNew Vehicle Limited Warranty PeriodPowertrain Warranty PeriodChevrolet3 years or 36,000 miles5 years or 60,000 milesToyota3 years or 36,000 miles5 years or 60,000 milesFord3 years of 36,000 miles5 years or 60,000 miles4 more rows•Dec 24, 2021
How do I fix Arctis 7 charging?
Please press and hold this button for a few seconds to reset the headset. You may need a pin or other small object to reach inside. *Arctis 7/7P/7X: There is a power reset switch under the cushion on left ear cup. It is a pinhole so it will require a paperclip or pin to press.
Does SteelSeries offer free shipping?
SteelSeries Shipping Policy Most orders placed from the U.S. on steelseries.com are eligible for free shipping. To see if you qualify, add your items to your cart, and then proceed to the checkout page.
Where does SteelSeries ship from?
Orders placed in the United States, Canada, and South America will be shipped from our warehouse in Arizona. All orders placed in Europe will be shipped from our warehouse in Denmark. All orders going to Asia and Oceania will be shipped from Hong Kong.
What is discord game sense?
The Discord GameSense app is ideal for when you're doing something else - i.e. gaming or working with Discord running in the background. I was able to work and play without missing any messages. Special thanks to SirKaiwade, Lennart, and Blake for giving me a hand while I filmed the effects!
How do I use SteelSeries warranty?
1) Navigate to the SteelSeries website. 2) Log into your SteelSeries.com account with which you filed your RMA warranty ticket (if you are not already logged in). 3) Select your product & add it to your cart. You may only use your RMA code for the product you purchased originally.
How long is the warranty?
How Long Does a Manufacturer Warranty Last?AutomakerNew Vehicle Limited Warranty PeriodPowertrain Warranty PeriodChevrolet3 years or 36,000 miles5 years or 60,000 milesToyota3 years or 36,000 miles5 years or 60,000 milesFord3 years of 36,000 miles5 years or 60,000 miles4 more rows•Dec 24, 2021
How do I register my SteelSeries product?
SteelSeries products are ready to go out of the box, and do not need to be registered before use. Simply plug in the device or the device's transmitter, turn your device on, and start gaming! Please refer to your device's Product Information Guide for further guidance on how to setup your device.
How do I get a SteelSeries receipt?
If your product is from an authorized reseller of our gear, we'll need the official invoice or receipt. They will often have your purchase on file and can supply a copy for you. If the gear was a gift, we ask that you reach out to the giver to provide you with a receipt.
What is warranty on a product?
Warranty. Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process. Warranties given on products are as follows:
Can SteelSeries cancel an order?
SteelSeries reserves the rights to cancel or adjust any order with price errors. Additionally, any promotion, sale, or discount may be subject to end at anytime without any notice. Coupons and vouchers with discounts are not eligible to be used with products that have existing discounts applied to them.
Privacy Policy
At SteelSeries, we take your privacy very seriously. We will never share or sell our data with third parties and are not in the business of doing this. Read what information we collect and why below.
Terms and Conditions
At SteelSeries, we want to offer you the best possible experience. We have terms and conditions in place to protect you and us when doing business together. Read the rules you agree to below.
Rewards Program Terms & Conditions
We created the SteelSquad program for and we have created these terms and conditions to protect you and us.
I. Overview
a. The SteelSquad Rewards Program (the “ Program ”) is a loyalty reward program offered by SteelSeries ApS (the “ Company ”, “ us ”, “ our ” or “ we ”) to certain customers of the Company.
II. Terms and Conditions
a. The terms and conditions set forth herein (the “Terms & Conditions”, and together with any terms set forth on the Program Website, the Explainer Page and any other terms accessible through any of the foregoing, collectively the “Program Terms”) govern the Program.
III. Membership
a. Free membership No purchase is necessary to obtain membership in the Program, but you must establish an account on the Program Website. Please see our privacy policy, to understand how information you provide us will be used. This program is void where prohibited.
IV. Earning points
a. General way to earn points Points (also referred to as ‘Vanadium’) can be earned by Program Members in connection with purchases of products made through http://www.steelseries.com as set forth on the Explainer Page, regardless of method of payment, provided that the Member was logged in with their Program Account during purchase.
V.Redeeming points
a. How to use points Points must be used on items specified in the Program reward redemption list. Points may only be used Online at the steelseries.com or with Partner sites listed in the reward redemption list.
How long is SteelSeries warranty?
Products received from SteelSeries as part of a warranty claim, using an RMA code, will be warranted for 30 days or from the purchase date of the original product that was claimed for warranty (whichever is greater).
Is SteelSeries warranty transferable?
Warranty is non-transferable . It is only valid to the first-party in the country of original purchase. If the product was purchased from a third-party SteelSeries reseller, please refer to the regional distributor for warranty services.
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- Warranty only covers defects of products caused by manufacturing. It does not cover regular wear and tear, including but not limited to, breakage due to abuse, improper usage, water damage or other causes attributable to events outside the manufacturing process. Warranties given on products are as follows: 1. United States and countries in Asia: 1-...
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