What is the return policy for Steelcase chairs?
All chairs sold as an Authorized Factory Returns are less than a year old. Every chair was brand new when it was shipped to the customer, and was returned within Steelcase’s 14 day return window. Are These Chairs New / What Condition are These Chairs In? Once received, Steelcase assesses each returned chair in-house and assigns them a grade.
What is SteelSeries' return policy?
If you're looking to return your newly purchased product, SteelSeries offers a 30-day return policy. In case you're not satisfied with a product purchased from SteelSeries.com we offer a full 30-day money-back guarantee, valid from the date of purchase.
How do employees at Steelcase feel about returning to work?
The results at Steelcase break down into roughly thirds: one third of employees are eager to return to work the first week they can. Another third is uncertain about when they might return and one-third is hesitant to return, often due to underlying health concerns for themselves or a family member.
Does Steelcase donate used products?
Does Steelcase Donate Used Products? Through our Community “Returns” program, we occasionally donate used or like-new furniture. These products vary in style, quantity and condition. In the United States, our furniture donations are limited to areas where we have major manufacturing facilities (Grand Rapids, Michigan and Athens, Alabama).
Can you return a Steelcase chair?
Steelcase offers their customers a free returns policy within 14 days of purchasing a chair. The customer can return these chairs for any reason they choose. Typically the reason for return was they just didn't like the chair or no longer wanted it.
How do I return a Steelcase?
If you decide to return a product within 30 days of receipt, simply contact our customer service team to set up a return. We will issue you a FedEx label for a quick and easy return. You'll send the product back to Steelcase. We will credit you the full amount of the purchase as soon as Steelcase processes the return.
Does Steelcase have lifetime warranty?
Steelcase Inc. (“Steelcase”) warrants that Steelcase®, Coalesse®, and Turnstone® brand products (collectively, “Steelcase Branded Products”) are free from defects in materials and workmanship for the life of the product, except as set forth below.
Are Steelcase chair worth it?
The Steelcase Leap V2 is the best office chair I have ever used. It's comfortable enough to sit in for the longest of workdays, it's fully adjustable to suit your body, and it's easy to change your position frequently without losing support. The only potential downside is that the seat and back can get very warm.
Does Steelcase have free returns?
Steelcase offers their customers a free returns policy within 14 days of purchasing a chair. The customer can return these chairs for any reason they choose.
Does Steelcase have free shipping?
Steelcase Free Shipping Policy FREE shipping is available on certain products within the continental United States. Contact customer service to see if your order qualifies.
How does Steelcase warranty work?
Steelcase will repair or replace with comparable product, at its option and free of charge (for materials and components) any product, part or component which fails under normal use. If repair or replacement is not commercially practicable, Steelcase will provide a refund or credit for the affected product.
How long does the Steelcase Leap last?
20 yearsWhile Leap isn't an option for everyone, it does have a lifespan of 20 years. Instead of buying a $200 chair you have to replace every few years, you can invest in a more expensive office chair that lasts a decade or even longer.
Is Steelcase legit?
Steelcase is one of the largest office furniture manufacturers on the planet. Founded in 1912, this brand has been successfully supplying office furniture and accessories around the globe for over a century.
Is Steelcase made in America?
Steelcase has 9 manufacturing plants in North America. Kentwood east, Markham, Ontario, and Grand Prairie, Texas plants are slated to close. 6 plants remain, including Gaines Township and Kentwood west in Michigan, one in Athens Alabama, High Point, North Carolina, and two in Mexico.
Is Steelcase Series 1 GOOD?
Our Verdict The Steelcase Series 1 is a decent all-around chair that is priced in the mid range. There are more comfortable chairs for those that plan to use it regularly, but it is a good option for a home office that gets mild to moderate use, or for anyone who isn't planted to their chair for 40+ hours a week.
How can you tell if a Steelcase chair is real?
Method 2 – Chair Tag Method:Identify the chair tag. ( Typically located under the seat of your chair) ... Read the model number and manufacturing date. Steelcase – First 3 numbers in the model number identify the chair model. ... Use the attached charts to identify your chair.
Is Steelcase warranty transferable?
Warranty is non-transferable and valid only for the original purchaser acquiring a product from Steelcase or a Steelcase Authorized Reseller for the purchaser's own use and not for resale, remarketing or distribution.
Global Products Warranty
Use the Global Products Warranty with customers who purchase select products for install around the world where the same warranty is required, regardless of location. Refer to the Global Products Warranty for a list of global products.
Did you purchase from the Steelcase Store?
The Steelcase Store Warranty page can answer any questions you have about products purchased through our online store.
Global Framework for a Phased Return
One adjustment we made was to take a three-phased approach to bringing people back that we had been using as a planning team and make it more explicit and more transparent as a communication tool.
A Rare Opportunity
For every organization, this moment of transition is a rare opportunity for a reset. Returning to the office can mean going back in time to pre-pandemic spaces and culture or leaping ahead to a post-pandemic future. What kinds of behaviors or practices do you want to encourage in your organization?
Space As Catalyst
Spaces throughout our campus in Grand Rapids have been transformed, using our most recent research about what matters most to people and new design principles (Me + We, Fixed to Fluid, Open + Enclosed, Braiding the Digital + Physical).
New Interactions
The Steelcase team designed a variety of new interactions across the campus, designed to experiment and help test some hypotheses. Experimentation is key as you bring people back to learn how behaviors have shifted and how to best support them.
Renewed Focus on Community
People have really missed the human connection throughout the pandemic and our research shows they want to come back to the office to reconnect with their colleagues and their organizations. We have designed events and experiences to help them reconnect and build community.
A User-Centered Design Approach
Organizations are making choices about the speed at which they can bring people back to the workplace – and they’re doing this with a much greater emphasis on employee wellbeing and safety. According to Armbruster, Steelcase is deploying a user-centered design approach, like the one it uses in its innovation practice, to address the problem.
How Employees Feel
In preparation for the return of our people, Steelcase conducted surveys, as well as employee round tables, to get a pulse on employee sentiment. “Our employees have never experienced a global crisis of this magnitude, and we didn’t know how people are feeling,” says Jill Dark, director, leadership & talent transformation.
Readiness To Return
The results at Steelcase break down into roughly thirds: one third of employees are eager to return to work the first week they can. Another third is uncertain about when they might return and one-third is hesitant to return, often due to underlying health concerns for themselves or a family member.
Our Choice + Control Hybrid Work Principle
Global Framework For A Phased Return
- One adjustment we made was to take a three-phased approach to bringing people back that we had been using as a planning team and make it more explicit and more transparent as a communication tool. The framework is informed by neuroscience and lays out our strategy for slowly ramping up returns, to help employees understand what they should expect w...
A Rare Opportunity
- For every organization, this moment of transition is a rare opportunity for a reset. Returning to the office can mean going back in time to pre-pandemic spaces and culture or leaping ahead to a post-pandemic future. What kinds of behaviors or practices do you want to encourage in your organization? At Steelcase, we identified culture shifts we wanted to design for and brought tog…
Space as Catalyst
- Spaces throughout our campus in Grand Rapids have been transformed, using our most recent research about what matters most to people and new design principles (Me + We, Fixed to Fluid, Open + Enclosed, Braiding the Digital + Physical). The renovated spaces have been designed to create better experiences where people can work and reconnect with colleagues both on and of…
New Interactions
- The Steelcase team designed a variety of new interactions across the campus, designed to experiment and help test some hypotheses. Experimentation is key as you bring people back to learn how behaviors have shifted and how to best support them. Employees are invited to experiment by working in prototype spaces with new technologies to support hybrid collaboratio…
Renewed Focus on Community
- People have really missed the human connection throughout the pandemic and our research shows they want to come back to the office to reconnect with their colleagues and their organizations. We have designed events and experiences to help them reconnect and build community. Weekly community events are being held outside in the ‘bioswale’ between building…