Return Policy
- Purchases made with cash will be issued a cash refund.
- Purchases made with a debit card will be issued a refund to the account.
- Purchases made with a check will be issued a refund in the form of an in-store credit if the receipt is less than 6 days old.
How long do I have to return the product to Ledger?
You must return the Product to Ledger no later than fourteen (14) days after notification of your decision to withdraw. The costs of return of the Product are at your own expense. You must return the Product in perfect condition in its original packaging.
What is Ledger's liability policy?
TO THE FULLEST EXTENT PERMITTED BY LAW, LEDGER DISCLAIMS ANY AND ALL LIABILITY FOR LOSS OF PROFITS, INCOME, VALUE OR DATA, OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. YOU ARE SOLELY RESPONSIBLE FOR THE COMPLIANCE WITH THE TERMS OF USE AND THE INSTRUCTIONS PROVIDED IN THE USER MANUALS.
How does Ledger deal with personal data?
In the course of its activities, Ledger may have to process and collect personal data (the "Data"). As a data controller, Ledger processes the Data under the terms set out in the French Law no. 78-17 of 6 January 1978, known as "Informatique et Libertés", amended and the General Data Protection Regulation (the Regulation (EU) 2016/679).
How do I revert to English on Ledger?
You can revert to English at any time by clicking on the language menu on the top right corner of the page. Need more help? We got you. You have issues? Just fill the form and we will contact you as soon as possible. Announcements can be found in our blog. Press contact: media@ledger.com
How do I get a refund from Ledger?
Important information about returning your order:Please contact Ledger customer support and request to return your order.You aren't responsible for the cost of returning the order—you'll receive a prepaid label after requesting a return.You have 14 days from the day you receive the package to request a return.More items...•
What happens if a Ledger breaks?
As long as you've backed up your 24-word recovery seed correctly, you can simply purchase a new Ledger hardware wallet, then enter in your recovery seed to the new device — giving you back access to your funds.
Does Ledger have a warranty?
All Ledger devices (Ledger Nano S and Nano X devices) and Cryptosteel Capsules are covered by a 2-year warranty. If you're experiencing issues with your product, please reach out to our support team for help. In case your product might need to be replaced, please prepare a copy of the product invoice in advance.
How do I cancel my Ledger nano order?
Can I cancel my order after placing it? Yes. Orders that have not been shipped can easily be canceled by contacting Ledger Support.
How long does a Ledger last?
End of life. The battery is designed to last 5 years. Ledger does not provide a battery replacement program. If battery capacity has degraded beyond being practically usable, the device can be used by connecting it to a power source using the USB cable.
Can your Ledger get hacked?
Ledger's hardware wallets are designed to withstand both physical and software attacks and are built to offer the highest level of security possible.
Who makes Ledger Nano S?
LedgerBuilt by Ledger, a well-known French manufacturer, these wallets keep cryptocurrency secure and support over 1,800 coins and tokens. However, the Nano S is made for people who want to hold onto a small amount of crypto, whereas Nano X is better for active investors with diverse crypto holdings.
Is it safe to buy Ledger from Best Buy?
No, it is not! You can contact Ledger support as I did and they will advise you that BestBuy is not an official reseller channel. DO NOT PURCHASE!
Is Ledger a cold wallet?
The Ledger Nano S and Ledger Nano X are known as “cold wallets.” In other words, they are physical devices — à la flash drives — that allow you to store your precious tokens and coins offline as opposed to holding them in “hot wallets” (internet-connected storage like Coinbase Wallet and Metamask).
Should I put my crypto in a Ledger?
If you have an amount of cryptocurrency that is personally significant, a hardware wallet is an essential storage solution. And in that case, we highly recommend Ledger.
What happens if hard wallet breaks?
If your hardware wallet is lost or damaged, as long as your recovery seed is intact, it is all good. You will just need a new hardware wallet or a compatible software wallet/app to access your coins.
How do I restore my Ledger?
Press both simultaneously when Restore from recovery phrase is displayed.Connect the Ledger Nano S to your computer using the supplied USB cable. ... Press the left or right button to navigate through the on-screen instructions.Press both buttons simultaneously to choose the option Restore from recovery phrase.
Should I keep all my crypto on Ledger?
If someone else has access to your 24-word recovery phrase, they could take all of your crypto assets. As such, it's best to keep your it in a secure location, out of anyone's sight at a place only you know of. It shouldn't be given to anyone – not even to Ledger.
How does a Ledger work?
Ledger's hardware wallets are device-based, which means they use storage mechanisms—USB drives—to store private keys, thereby making it difficult for hackers to access the key from an online location. Ledger offers two hardware wallets: the Ledger Nano S and the Ledger Nano X wallets.
How long does it take for Herve Leger to refund?
Herve Leger will issue a refund within 30 days of purchase in the original form of payment. All returns must be unwashed, unworn, unused and in their original condition with receipt and tags attached. Returns will only be accepted after completing the returns process online.
Can customs agents delay delivery?
Customs agents have the right to release or deny release of your package, and in rare cases, they may also delay delivery. Taxes and fees are based on many factors, including location, material, item value, etc. The amount of taxes due is determined solely by the government.
Can you return a discounted item?
Heavily discounted items are considered FINAL SALE and not eligible for return, refund, exchange, or store credit. Final sale items will be returned to the shipping address provided on the original order. You can process an exchange online.
Can you ship to multiple addresses on HerveLeger?
If you have an account with HerveLeger.com, you can simply select an address from your account; just sign in during the checkout process. Unfortunately, we are unable to ship orders to multiple addresses.
Does Hervé Leger collect COD?
These fees are paid to the local carrier and are not collected by Hervé Léger.
How long does it take to return a Levenger?
You are responsible for paying the return shipping costs. All refunds/exchanges are issued within 7 — 10 business days of receipt.
How long does it take for a Levenger to refund?
For any refunds/exchanges, you are responsible for the return shipping charges. All refunds are issued within 7 — 10 business days of receipt.
How long is the Levenger warranty?
All Levenger products carry a one-year warranty against defects in materials or craftsmanship. If you believe a Levenger product is defective, please contact our Customer Care Team at 1-800-544-0880 or email at cservice@levenger.com.
How long does it take to get a refund from a furniture store?
We offer a 30-day return policy on most furniture and lighting products. If you are not satisfied with your furniture or lighting selection, please contact our Customer Care Team within 30 days of purchase for a return authorization. You are responsible for paying the return shipping charges. All refunds are issued within 7 — 10 business days of receipt.
Article 1 - Introduction – Identity of The Seller
Article 2 - Orders
Article 3 - Price and Promotions
Article 4 – Title Retention - Payment
Article 5 - Delivery
Article 6 – Right of Withdrawal
Article 7 - Warranties
Article 8 – Ledger’s Liability
- TO THE FULLEST EXTENT PERMITTED BY LAW, LEDGER DISCLAIMS ANY AND ALL LIABILITY FOR LOSS OF PROFITS, INCOME, VALUE OR DATA, OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES. YOU ARE SOLELY RESPONSIBLE FOR THE COMPLIANCE WITH THE TERMS OF USE AND THE INSTRUCTIONS PROVIDED IN THE USER MANUALS. TO TH…
Art 9 – Intellectual Property
Article 10 – Personal Data